The official podcast of the Vacation Rental Management Association (VRMA). As the only organization representing the entire spectrum of the vacation rental industry, VRMA has an audience of both vacation rental managers and suppliers, large and small. Join us as we discuss vacation rental management trends, hot topics and association initiatives with the industry’s leading minds.
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Fraud Rings and Fake Bookings: Lessons Learned in Vacation Rental Protection
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In this episode of the VRMA Arrival podcast, Matthew Gurley, director of sales and partner integrations at Lynnbrook, discusses the growing issue of credit card fraud in the vacation rental industry and the strategies property managers can implement to protect themselves. Gurley explains how fraudsters target vacation rental companies, especially s…
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The 95% Rule: Elevating Guest Satisfaction with David Angotti
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27:30
In this episode, David Angotti, chief evangelist at Guesty, discusses the evolving landscape of the vacation rental industry. He explores the rise of unique, high-end rental properties popularized by Airbnb and how property managers can differentiate themselves by delivering personalized guest experiences. Angotti highlights the importance of lever…
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Pierre-Camille Hamana on Simplifying Software Integration for Hosts
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In this episode of the VRMA Arrival podcast, we delve into the journey and insights of Pierre-Camille Hamana, the founder and CEO of Hospitable. Hospitable is a company dedicated to providing software solutions for property managers and hosts in the short-term rental industry. In the episode, Hamana shares his background and journey to founding Hos…
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From CDs to Clouds: Avantio’s Tech Evolution in Vacation Rentals
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20:04
In the latest episode of the VRMA Arrival Podcast, VRMA publications editor Alexa Schlosser interviews Tommy Ciaccio, head of business development for Avantio in the US and Canada. Ciaccio shares Avantio’s journey from its beginnings in Spain to its expansion into North American markets, highlighting their focus on innovation and local expertise. A…
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Boom’s AI-Driven Approach to Property Management
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In this episode of the VRMA Arrival podcast, Shahar Goldboim, co-founder and CEO of Boom, discusses how Boom is revolutionizing the property management industry through AI integration. He explains that Boom supercharges property management systems (PMS) by providing comprehensive solutions that integrate AI for business analytics and operations man…
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Professionalism, Personalization, and Technology with Jeremy Gall
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On this episode of the VRMA Arrival podcast, we welcomed Breezeway CEO Jeremy Gall to discuss the state and challenges of the short-term vacation rental market. Breezeway is an operations and guest experience platform serving clients in the vacation rental market. Gall highlighted the market’s robustness and the challenges property managers face wi…
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Common Mistakes Property Managers Make with PMS Systems
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In this episode of the VRMA Arrival podcast, VRMA editor Alexa Schlosser interviews Dave Payette, the founder of 365Villas, discussing his journey in founding the company and the influence of his background in technology. Payette shares his experience transitioning from the tech industry to the vacation rental sector and the challenges he faced as …
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Streamlining Vacation Rental Furnishing
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In this VRMA Arrival podcast episode, Sage Nathan of Minoan discusses the concept of systematizing furnishing in the context of short-term vacation rental businesses. Minoan is a tech platform that aims to streamline the furnishing process for vacation rental owners and operators. Sage emphasizes the challenges in the industry, such as using outdat…
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Estate Planning for Vacation Rental Owners
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20:36
Kevin Vozar, the senior director of business development andowner relations at Cabins for You, discusses the importance of estate planning for short-term vacation rental owners in this episode of the podcast. He shares his journey into the short-term rental market after a career in financial services and emphasizes the necessity of estate planning,…
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Inside KEY.co’s Capital One Venture X Partnership
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Kim Lalande from KEY.co discussed significant updates sincetheir last conversation. The company has experienced substantial growth, expanding its curated home inventory from 700 to over 3,000 properties, aiming to hit 4,000 by year-end. A major announcement was their partnership with Capital One Venture X program, targeting high-end spenders with c…
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Innovating Procurement with Ashley Ching
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Ashley Ching, the founder and CEO of Inhaven, discussed herprofessional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared h…
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Scaling and Adapting with Will Parry
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In this episode of the podcast, Will Parry, CEO and co-founder of ALTIDO, discusses various aspects of his company. ALTIDO is a hospitality-focused property management company operating in Western Europe, including the U.K., Portugal, Italy, Spain, and France.
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Advocating for the Future of Vacation Rentals with David Krauss
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In this episode, David Krauss, the co-founder and CEO of Rent Responsibly, discusses the role of his organization in the vacation rental industry. Rent Responsibly is a community building and education platform focused on advocacy support and community building within the short-term vacation rental industry. Krauss talks about his journey into advo…
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Mastering Work-Life Balance with Andy Newman
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Andy Newman, founder and CEO of Newman Hospitality. The discussion touched on the following topics: Andy's background: He transitioned from a career in banking and coaching to the short-term rental industry due to his passion for travel and cultural exchanges. The birth of…
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The Rise of Last-Minute Travel with David Weiss
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to David Weiss, CEO of Whimstay, about why last-minute travel is on the rise, ways property managers can drive incremental revenue, and more.
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Dale Smith, CEO of SDDE Smith Group, about his unique way of maximizing ROI from the properties he manages, the biggest trends he's seeing in the industry, and more.
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Curated Experiences with Kim Lalande
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Eduardo Mandri, CEO and co-founder of Angel Host, about how dynamic pricing helps optimize revenue, practical strategies for maximizing revenue on vacation rental properties, and more.
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Bart Sobies, founder of iBooked.Online, about how artificial intelligence (AI), and specifically generative AI, can help increase operational efficiency for short-term rental property managers.
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Noise Issue Solutions with Jim Netska
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to PointCentral Director of Sales Jim Netska about the biggest issues related to noise that property managers are facing, noise regulations, tech solutions for noise, and more.
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Sustainable Business Practices with Bob Garner
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to short-term rental sector advocate for sustainability and founder and CEO of EnviroRental Bob Garner about why short-term rental managers and owners should focus on sustainability, the biggest hurdles to getting started, and more.…
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Revenue Management, Technology, and Regulations with John An
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to short-term rental industry expert John An about data-informed revenue management, the biggest big trends he is currently seeing in the industry, the challenges of regulations, and more.
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Smart Home Tech with Richard Gunther
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to smart home technology expert Richard Gunther about the most important things short-term rental property managers should think about when it comes to safety and security, the mistakes property managers make when it comes to technology, and more.…
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Growing Your Inventory With Brooke Pfautz
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Brooke Pfautz, founder and CEO of Vintory, about his workshop at this year's VRMA International Conference and his predictions for the future of the industry.
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Outperforming Big Brands With Doug Kennedy
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Doug Kennedy, president of Kennedy Training Network, about his session at this year's VRMA International Conference, as well as advice for vacation rental managers as they head into 2023.
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Rental Safety and Security With Breezeway's Justin Ford
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In this episode of the podcast, VRMA Arrival editor Dani Damario talks to Justin Ford, the director of safety and certification programs at Breezeway, about safety standards in the short-term vacation rental market and the future of safety and security in the industry.
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Hostaway's Marcus Rader on Guest Demand and the Industry's Future
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In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Marcus Rader, founder and CEO of Hostaway, about the hottest locations for guest demand in 2022, what property managers should think about when developing their marketing strategy, and the continued growth of the short-term rental market.…
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Challenges and Trends With Breezeway's Koryn Okey
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In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Koryn Okey, vice president of client experience at Breezeway about the company's annual Property Operations Report, big trends she is currently seeing in the marketplace, and her opinion on how the short-term rental industry increase its professionalism.…
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Tours and Activities With Matthew Loney
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In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to the president and CEO of Xplorie, Matthew Loney, about driving value through offering tours and activities to guests staying at short-term rentals.
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Chatting With Vered Raviv Schwarz, President and COO of Guesty
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23:36
In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to the president and chief operating officer of Guesty, Vered Raviv Schwarz, about how the pandemic has changed how customers see accommodations; the big trends she's currently seeing in the marketplace; and more.…
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Upcoming Events with VRMA Education Committee Co-Chair Melaney Robbins
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In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to Education Committee Co-Chair Melaney Robbins about what it’s like to volunteer on a committee and the upcoming Spring Forum in Chicago, April 11-12, 2022.
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Looking Back and Looking Forward With VRMA President Miller Hawkins
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In this episode of the podcast, VRMA Arrival magazine editor in chief Alexa Schlosser talks to new VRMA President Miller Hawkins about his first VRMA memories, his time on the board of directors, and his focus for his term as president.
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Advocacy Series: VRMA's Advocacy Priorities
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In the latest episode of the Advocacy Series of the VRMA Arrival Podcast, Jason Meyers, editor in chief of Arrival, and Greg Holcomb, government relations director of VRMA, discuss a few of the association's most important advocacy priorities. Listen to the full episode now.
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In this installment of the Advocacy Series of the VRMA Arrival Podcast, Jason Meyers, editor in chief of Arrival, and Eric Broughton, chief strategy officer at Inhabit IQ, discuss the Right to Rent program and what it’s designed to accomplish.
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What Makes Your Business a Good Business?
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In the latest episode of the Arrival Podcast, VRMA’s Jason Meyers is joined by Jason Sprenkle, CEO of Key Data. The pair discuss industry insights, data, and key factors that make your business a good business.
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Advocacy Series: The South Carolina Situation
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Smart City Policy Group’s Matt Curtis talks with vacation rental manager Jeff Coffee about how the South Carolina Vacation Rental Alliance is helping educate local governments about the important regulatory issues in the state.
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Advocacy Series: Organizing Locally in Galveston, Texas
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In this installment of the Advocacy Series of the VRMA Arrival podcast, Matt Curtis, founder of Smart City Policy Group, talks with Claire Reiswerg and Liz Overton about their efforts to rally local managers to address the ever-shifting regulatory situation in Galveston, Texas.
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In this episode, VRMA Arrival Editor in Chief Jason Meyers talks with John Stokinger of TRACK Hospitality Software and Jon Marro, a designer and artist who collaborated with Stokinger to create an art piece that pays homage to the short-term vacation rental sector. See and purchase the piece here.
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Advocacy Series, Episode 3: A Discussion with Scott Leggat, CEO, LSI and Steve Milo, CEO, VTrips
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This episode features a conversation with LSI’s Scott Leggat and VTrips’ Steve Milo, who chat with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and advocacy initiatives.
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Advocacy Series, Episode 2: A Discussion with Bob Milne, COO, Vacasa and Matt Renner, SVP Business Development, Track
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This episode features a conversation with Vacasa’s Bob Milne and Track’s Matt Renner, who chat with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and VRMA’s advocacy initiatives.
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Advocacy Series, Episode 1: A Discussion with Tiffany Edwards, Coletta Consulting
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Tune-in to VRMA's official podcast series as we discuss vacation rental management trends, hot topics, and association initiatives with the industry’s leading minds. Our latest episode features a conversation with Coletta Consulting's Tiffany Edwards, who chats with VRMA Government Affairs Director Greg Holcomb about VRMA’s Advocacy Fund and Collab…
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The COVID-19 Impact of Short-Term Rentals Survey with Scott Shatford and David Krauss
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In this episode, join Greg Holcomb (VRMA Government Relations Director), David Krauss (founder and CEO of Rent Responsibly), and Scott Shatford (founder and CEO of AirDNA. The group discusses the newly-released survey report from VRMA—in partnership with AirDNA and Rent Responsibly—which highlights the impact of the COVID-19 pandemic on the U.S. sh…
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VRHP New Cleaning Guidelines in Light of COVID-19 with Durk Johnson and Michelle Williams
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Cleaning your vacation rental property can be a tedious, time-consuming task on a normal day, let alone in the midst of a global pandemic. Join Vacation Rental Housekeeping Professionals (VRHP) Executive Director Durk Johnson and VRHP chairperson and VRMA Board member Michelle Williams as they discuss the new cleaning guidelines part of the VRMA & …
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Industry Trends, #VRMAEurope, and Recent Vacasa News with Vacation Rental Expert Simon Lehmann
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Join VRMA Executive Director Mike Copps as he talks with Simon Lehmann, founder of AJL Consulting and featured speaker at the upcoming 2020 VRMA European Conference in Lisbon, 15-17 March. The pair go over Simon’s significant background in this sector—from running Interhome to his work with Phocuswright and Vacasa. They discuss recent news regardin…
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Distribution, Marketplaces, and #BookDirect with Vince Perez
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Join VRMA Executive Director Mike Copps as he talks with Vince Perez, founder of FetchMyGuest. The two talk all things distribution, from the current state of listing sites and marketplaces in the vacation rental space to opportunities tied to #BookDirect. Vince and Mike go over the challenges the industry is facing—particularly on the regulatory f…
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Durk Johnson, VRHP Executive Director and Master of the House
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Join VRMA Executive Director Mike Copps as he talks with Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals and Master of the (back of the) House. Mike and Durk talk all things Vacation Rental Housekeeping Professionals (VRHP), including the exciting news about the recent merger of their respective organizations and …
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Industry Trends & Revenue Management with Rented’s Cliff Johnson
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Join VRMA Executive Director Mike Copps as he talks with Rented Chief Commercial Officer Cliff Johnson. Cliff is also co-founder of Vacasa as well as VRMA board member and true subject matter expert. The two discuss revenue management, the process of pivoting business models, the changing dynamics of the vacation rental industry over the course of …
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North American Vacation Rental Survey Results with Transparent’s Pierre Becerril
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Join VRMA Executive Director Mike Copps as he talks with Transparent’s co-founder and CEO Pierre Becerril about their recent collaborative effort to launch a North American Vacation Rental industry survey. The two discuss the survey process and results, net steps and future plans (spoiler: there will be a survey conducted every year moving forward)…
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Join VRMA Executive Director Mike Copps as he interviews Bob Milne, Chief Operating Officer of Vacasa, North America’s largest vacation rental platform. Mike and Bob dive into all things Vacasa, with a particular emphasis on recent headlines regarding funding, acquisitions (with a focus on Wyndham Vacation Rentals), and a potential IPO. The two als…
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Vacation Rental Tech Trends with Sean Miller
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VRMA Executive Director Mike Copps chats with PointCentral President Sean Miller. The two talk technology within the vacation rental space and beyond: from keyless entry to artificial intelligence and everything in between. Learn more about Sean and his role at PointCentral, what technologies property managers should be utilizing, and what you can …
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