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Conversations with founders, investors and thought leaders in the orbit of HBA's tech and media ecosystem and beyond. How are media and technology companies conceived, how do they scale, and how do they interact with the broader social, economic and political culture we live in today and that we will inhabit in the future. This is a show about innovation and its effects on our lives, hosted by HBA's managing partner and head of media and technology, Alan Baldachin. See acast.com/privacy for ...
 
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We discuss the trends and issues we observed during the weeks that included October 20-November 4, 2022. The trends were from the resources we flipped into our Flipboard magazine. This was an unusual two weeks. We have one primary trend that dominated the resources we flipped: Social Media. Resources focused on news about Twitter, Meta preparing [&…
 
Are you looking for reasons to revisit the assessment strategy of education in 2023? Here are 7 reasons why you should do so! We will tell you about the latest trends in assessment, the benefits of revisiting your strategy, and how you can make the most of the changes. Listen to this episodeAutor: Swapnil Dharmadhikari
 
We discuss the trends and issues we observed during the weeks that included October 20-November 4, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top two trends are new ones. The top trend is Research Reports. Resources include articles about brain plasticity, what works for teacher professional development, st…
 
Hot Take: an opinion that’s unpopular to the point of controversy. In this session recorded at our TSIA World: Envision conference in October of this year, Executive Director and Executive VP, Thomas Lah, leads a panel of TSIA researchers to hear their hot takes on current controversial topics related to technology business models.…
 
We discuss the trends and issues we observed during the weeks that included October 8-19, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top two trends are new ones. The top trend is Virtual Reality, Augmented Reality, and the Metaverse. Resources include articles about metaversities, spending time in the metav…
 
The Chief Revenue Officer (CRO) role will soon become commonplace in the tech industry. What is a CRO’s role, and why are they so vital to tech companies today? To answer these questions, Thomas talks to Steve Frost, TSIA’s VP and Managing Director of Revenue Research and Advisory, about what an effective CRO does, as well as our new research area,…
 
We discuss the trends and issues we observed during the weeks that included September 22-October 7, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top two trends are new ones. The top trend is K-12 Ed Tech Stories and Reports. Resources include articles about a Danish city banning Google from its [&hellip Tags:…
 
We discuss the trends and issues we observed during the weeks that included September 8-22, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top trend for this episode is digital security and citizenship. Resources include articles about anti-plagiarism tools, students outwitting cheating tools, malware that can …
 
We discuss the trends and issues we observed during the weeks that included August 25 – September 7, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top trend for this episode is one that has not been a trend prior to this episode: digital learning tools. Resources include articles about strategies [&hellip Tags…
 
It's time to embark on your Digital Customer Experience Transformation (DCX) journey—but it turns out you get so bogged down by your product and/or offering that you lose sight of the most important thing: the customer. Does this sound familiar? In this conversation with Thomas Lah, Victor Sachs, SVP, Customer Service and Digital Transformation for…
 
We discuss the trends and issues we observed during the weeks that included August 12-232022. The trends were from the resources we flipped into our Flipboard magazine. The top trend for this episode is one that has not often been a trend: How-Tos. Resources include articles about 8 ways to use QR codes in higher education, using [&hellip Tags: dig…
 
What do goat farmers and technology industry professionals have in common? In this witty and engaging conversation, Thomas Lah speaks to Dean Robison, a self-proclaimed grizzled SaaS Veteran and the current SVP of Global Technical Support for ServiceNow. Dean walks us through his journey from the Marine Corp to the dot-com bust, and how taking adva…
 
In this episode of Couch Convos: Biz and Tech Talks, we sit down with a few members of our Innovation Lab to talk about their latest accomplishment – the Centric Virtual Assistant. Our Innovation Lab is familiar with developing meaningful, realizable solutions for our clients and our company. In 2021, we faced a new challenge: could we use the Lab’…
 
We discuss the trends and issues we observed during the weeks that included June 29-August 11, 2022. The trends were from the resources we flipped into our Flipboard magazine. Over the past two weeks there were many different topics we shared resources about but there were no trends that clearly came together. We had a small number [&hellip Tags: d…
 
There is an economic downturn on the horizon. Are you ready to hug this bear? Thomas Lah shares advice on how to navigate the future of the technology industry - for both the technology leader and for the individual technology professional. Thomas also includes an anecdote about how interviewing with Tim Cook influenced him to become the industry p…
 
We discuss the trends and issues we observed during the weeks that included June 29-July 11, 2022. The trends were from the resources we flipped into our Flipboard magazine. The top trend for this episode was the same top trend as was in our last episode: software. Resources include articles about the Apple OS updates on most [&hellip Tags: digital…
 
In this episode of Couch Convos: Biz and Tech Talks, we sit down with our Insurance experts to talk about using a security logging framework with Guidewire. Guidewire is an industry leader core tool in the insurance space. As a Guidewire partner, Centric often works with clients to adapt Guidewire to their unique needs. Recently, we teamed up with …
 
Corporate sustainability is reshaping the way tech companies do business. A focus on sustainability is not only good PR, it gives businesses a competitive edge in hiring, and makes companies more likely to be amongst the strongest performers in the future. In this episode, Cynthia Curtis, SVP & Corporate Sustainability Officer of the Americas for J…
 
We discuss the trends and issues we observed during the weeks that included June 29-July 11, 2022. The trends were from the resources we flipped into our Flipboard magazine. As is often the case during this time of the year, the number of resources we flipped were lower than is typical. The top trend for this episode [&hellip Tags: Hardware, networ…
 
Recorded live at TSIA World, this podcast episode is a fireside chat with Sue Barsamian, who served as the Chief Sales and Marketing Officer at HPE, and sits on several boards including Gainsight and Box. She shares her experience managing people through crises, watching born in the cloud companies grow, and changing business operating models at HP…
 
In this episode of Couch Convos: Biz and Tech Talks, we discuss the various uses of Microsoft Teams as a collaboration tool and learn how businesses can use it as a full digital hub for remote and hybrid employees. The business world initially warmly welcomed Microsoft Teams due to its strong integration of chats, calls and collaboration. The subse…
 
In this episode of Couch Convos: Biz and Tech Talks, we talk to two of our Salesforce specialists about using Salesforce Lightning to build out their own version of Wordle. Some of our more recent podcasts have touched on a hot topic in the tech world – citizen development. Now we’re talking about what a business user might want to implement within…
 
Thomas discusses the challenges around modern product management with Steve MacLaughlin, VP of Product Management at Blackbaud, and Laura Fay, TSIA’s VP & Managing Director of Offers Research and Advisory. They talk about how a product climbs the value ladder, and the product side of an as-a-service business model transformation.…
 
In this episode of Couch Convos: Biz and Tech Talks, we’re looking at how company culture can determine business success. Company culture is a common topic of discussion these days and has been for quite some time. As early as 1951, businesses noted culture as a concept, and arguably, we can associate it with earlier industrial organizations such a…
 
How can technology companies today create compelling digital experiences? Maria Manning-Chapman, Distinguished Researcher and VP of Education Services Research at TSIA, talks to Thomas about the difference between digital content and digital experience, the future of customer education, and Maria’s experience (and pet peeves) as a buyer.…
 
Although the mission-driven healthcare industry may have its differences, in many ways it operates exactly the same as the technology industry. In this episode, Thomas Lah talks with Candace Wallace, Chief Customer Officer at Relias, about the similarities between the two industries. They also discuss Candace's role as CCO, the importance of her ex…
 
In this episode of Couch Convos: Biz and Tech Talks, we talk to our experts about the importance of people, process and technology working together for business success. People, process and technology can combine to provide your business with a complete solution to your most complex problems. While all three of these offerings can do wonders for yo…
 
Ronan Donnelly, VP, Everything as a Service (XaaS) Contract and Commercial, SimCorp, holds nothing back when Thomas Lah asks nine hard-hitting questions about SimCorp's as-a-service journey. Leading with how listening to their customers put them on the right path and why past success can be the biggest barrier you never anticipated.…
 
In this episode of Couch Convos: Biz and Tech Talks, we sit down with Noah Grayson to talk about how customer journey mapping can benefit your business. With brick-and-mortar shops, websites, apps and social media, companies have more ways to interact with their customers and business partners than ever before. That sounds like a situation rife wit…
 
In this episode of Couch Convos: Biz and Tech Talks, we sit down with Becky Gandillion to talk about the intricacies of small (and big) data. Do you think data is kind of dry and dull? Or do you believe data is the bread and butter of life? It doesn’t matter because either way, we have a podcast that’s right up your alley! We visit with Becky Gandi…
 
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