09 - Marla Mitelman | Building & leading high performing design teams


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In this episode, Sam and Molly are talking to Marla Mitelman about how she has built and lead high performing design teams. Marla is a design leader and a hands on UX designer for over 20 years. She's passionate about the design of useful, usable and purposeful experiences for innovative products and services. Since 2020, she's been working both as a freelance design consultant through Mitelman Webb, and has been employed permanently by organisations such as BCG, digital ventures, and PwC, to lead their experience and strategic design teams.

We dive into the following themes:

  • Building out design teams and defining culture.
  • How to grow designers with confidence and not arrogance.
  • How to challenge the status quo, whether you're focusing on deliverables or managing stakeholders.
  • How embracing failure is a good thing.

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