Client Retention Strategies and Building Relationships with In-House Counsel
Manage episode 352758770 series 87928
How do litigators maintain relationships with in-house counsel and help their law firms keep clients for the long term? Effective client retention can be the difference between flourishing and failure, and for litigators the problem is exacerbated because cases can be one-off matters that don't naturally keep you in front of clients. To address this issue and more, guests Naomi Berry (Trial Attorney and Shareholder, Carlton Fields) and Nicole Galli (Founder and Managing Member, ND Galli Law).