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How to Build a Product Team That Delivers - Megan Murphy, VP of Product at Hotjar
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“Humble Decisiveness” is the Most Important Quality of a Product Manager - Megan Murphy, VP of Product at Hotjar
We spoke with Megan Murphy, VP of Product at Hotjar, to find out how they’re growing one of the most successful user research products in the world and how their fully remote team is serving over 700,000 businesses. Megan comes with a wealth of experience in product management, having worked at companies like Skyscanner and N26, so her deep product thinking is nothing short of inspiring.
In this episode:
- How is the product team at Hotjar structured and how they operate
- How to build a remote corporate culture beyond the posters on the wall (it starts with hiring!)
- How they use user personas and Jobs to be Done at Hotjar
- How to balance optimisation and experimentation to make sure you’re delivering towards the business objectives
- What are the red flags that a product is heading for trouble?
- Some interesting findings from experiments Megan ran at Hotjar and Skyscanner
- What are the most important qualities of a good product manager?
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