Parts Warranty is a Pain
Manage episode 397027083 series 2999306
When you buy almost any product these days you expect there to be some form of a warranty or guarantee to back up your purchase in case it fails. The thing is, with aftermarket auto parts, making good on these niche parts warranties is harder than you want it to be. First of all, any kind of warranty has to exist. And when it does, there are an array of exclusions that probably preclude a part's eligibility for coverage.
If you buy quality parts, though, you'll find that reliable warranty coverage does exist in the performance aftermarket parts industry. That doesn't mean warranty claims are a complete lock. If you are going to claim a parts warranty, be prepared to give up some information. Sometimes a lot of information, to help validate the issue.
This podcast is about being patient through the process of engaging with manufacturers for warranty support and what to expect. Expect to be annoyed, but have faith and stick with it. The better brands always make good by supporting their products.
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