The Data Diva E203 - Darren Spence and Debbie Reynolds

"The Data Diva" Talks Privacy Podcast

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Debbie Reynolds, "The Data Diva," talks to Darren Spence, the Chief Revenue Officer of SmartBox AI. He provides an overview of their applied AI solution, which detects and redacts personal and sensitive data within unstructured data sets like email systems and chat conversations. We discuss the long-standing challenge of managing sensitive data in the digital age, highlighting manual redaction processes' inefficiency and laborious nature.

The conversation also touches on the impact of privacy regulations on companies, emphasizing the need for transparency and the challenges of fulfilling data subject access requests (DSAR). Darren expanded on the global reach of privacy regulations and the need for companies to handle tough regulations worldwide. Additionally, the conversation goes into the complexities of data security, highlighting the challenges of responding to cyber incidents under different regulatory timeframes across the world. Darren illustrated the risks of personal data residing in email systems and shared a case where a company faced difficulties in quantifying the impact of a breach due to scattered personal data across data systems.

We discuss the proactive measures organizations can take to protect personal data and mitigate insider threats. We emphasize the significance of using technology to identify and secure personal data within an organization's IT environment, highlighting the potential risks associated with unauthorized access and data breaches. The conversation also touches on the challenges of duplicates within organizations, particularly when sensitive information is inadvertently duplicated and shared.

The conversation touched on the alarming trend of people sharing personal data without fully comprehending the potential risks of social engineering attacks, particularly the use of deep fake voices and facial videos, which could lead to identity theft and financial fraud. He emphasized the need for greater authenticity of content, the need to combat echo chambers, and the need to make decisions based on factual information to create a kinder society. He also expressed his hope for Data Privacy in the future.

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