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How to Master User Interviews To Build More Lovable Products (with Steve Portigal)
Manage episode 397348461 series 2936621
Ever wondered what it takes to unearth the most compelling insights from a user interview?
In this episode, Hannah Clark is joined by Steve Portigal—User Research Consultant & Author of Interviewing Users: How to Uncover Compelling Insights (2nd Edition)—to discuss the nuance involved in conducting user interviews, how to ask follow-up questions, and tips to manage unexpected responses.
Rozdziały
1. How to Master User Interviews To Build More Lovable Products (with Steve Portigal) (00:00:00)
2. Steve's Journey in User Research (00:00:34)
3. The Evolution of User Research (00:02:31)
4. The Art of Interviewing Users (00:05:02)
5. Common Mistakes in User Interviews (00:07:27)
6. Advanced Interview Skills (00:13:19)
7. The Power of Silence in User Interviews (00:23:02)
8. Structuring Questions for Insightful Answers (00:29:07)
9. Addressing Bias in User Interviews (00:31:34)
59 odcinków
Manage episode 397348461 series 2936621
Ever wondered what it takes to unearth the most compelling insights from a user interview?
In this episode, Hannah Clark is joined by Steve Portigal—User Research Consultant & Author of Interviewing Users: How to Uncover Compelling Insights (2nd Edition)—to discuss the nuance involved in conducting user interviews, how to ask follow-up questions, and tips to manage unexpected responses.
Rozdziały
1. How to Master User Interviews To Build More Lovable Products (with Steve Portigal) (00:00:00)
2. Steve's Journey in User Research (00:00:34)
3. The Evolution of User Research (00:02:31)
4. The Art of Interviewing Users (00:05:02)
5. Common Mistakes in User Interviews (00:07:27)
6. Advanced Interview Skills (00:13:19)
7. The Power of Silence in User Interviews (00:23:02)
8. Structuring Questions for Insightful Answers (00:29:07)
9. Addressing Bias in User Interviews (00:31:34)
59 odcinków
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