In this episode of Agile&Me, Richard Leaver is joined by Mark Setlock, Director of Payor Relations at Alliance Physical Therapy Partners. With over 15 years of experience, Mark shares his journey from the hospital level to PT. Together, they unravel, payor contracts, discussing their historical context and dissecting the advantages and disadvantage…

In this episode of Agile&Me, Richard discusses the complexities of medical records in healthcare with Tiffany Warden. Covering a range of topics including the historical shift to electronic records, patient rights governed by HIPAA, the financial consequences of non-compliance with regulations and challenges in managing medical record requests from…

Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As th…

In this episode Richard is joined by Joanna Bailey, who shares her experiences with physical therapy – both the positive and the less-than-stellar. While our previous conversation with Joanna focused on her successful journey with physical therapy, today, we explore the lessons to be learned from instances where the experience didn't meet expectati…

Welcome to another episode of Agile and Me, a Physical Therapy Leadership Podcast series. In this episode, we dive into the world of patient experiences with our special guest, Joanna Bailey. Joanna, who has been a recurrent patient of physical therapy, brings a unique perspective to the table. What sets Joanna apart is her extensive background in …

In this thought-provoking episode, Richard sits down with Meredith Caston, the mind behind Non-Clinical PT, to unravel the complex issues leading to the alarming shortage in healthcare workers, and what it means for the industry. They delve into eye-opening statistics from the Kaiser Family Foundation and discuss the growing mental health crisis am…

This episode is a must-listen for anyone looking to understand the changing dynamics of stress, anxiety, and burnout in the physical therapy world. In this episode, Richard warmly welcomes back Meredith Castin from the Non-clinical PT. The two revisit a topic previously discussed: burnout in the field of physical therapy. With the world having move…

Welcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development. Joseph Laporta brings a wealth of work exp…

In this episode, Richard sits down with speaker, author, and former physical therapist, Amy Lafko. Diving into the diverse topic that is "What is a people-first approach?" Find Amy's book "People First" here As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many tec…

Richard sits down and talks to Perry Ashley of Perry Ashley Coaching and talks about the role self-awareness plays in being a good leader. This topic is great for clinic directors and physical therapists but also incredibly relevant for anyone who finds themselves in a leadership role of any capacity. Or for those who are looking to do some self-im…

Trials and Tribulations of a New Clinic Director: Introductions What surprised you most about taking on becoming a Clinic Director? How could you have been better prepared when changing roles? What do you enjoy most about the role of Clinic Director? What are the three things you need from an employer to help you succeed as an emerging leader? What…

In this episode, we mix things up by letting Jillian Lam from our own Mergers and Acquisitions team take the lead in discussing the moving and shaking that is happening in the business side of the physical therapy world. To learn more about us, visit our website at https://www.allianceptp.com/Autor: Richard Leaver

Richard Leaver sits down with the director of Marketing at Alliance PTP, Sam Lewakowski. In this episode, the two discuss utilizing social media in the healthcare industry. Which platforms to use, how to use them, and what each platform can bring to your clinic. Thinking about partnering with Alliance PTP? Visit the Partner With Us section of our w…

In this episode of Agile and Me, Richard Leaver shares a conversation with Paul Martin about the process of selling your practice, from the necessary steps to take before putting your practice on the market to potential pitfalls to watch out for during negotiations. Tune in to learn a few tips and tricks that could help your practice earn a little …

In this podcast titled “2022 in review and predictions for 2023” we have the great pleasure of speaking with Ajay Gupta, Chief Executive Officer of Physical Rehabilitation Network (PRN), one of the most prominent physical therapy partnership networks. Our discussion with Ajay focuses on: · Overview of 2022 for the outpatient physical therapy sector…

In this podcast titled, “Marketing 101” we have the great pleasure speaking again with Samantha Lewakowski, Director of Marketing for Alliance Physical Therapy Partners. In this episode I discuss with Sam all things marketing, including: What is Marketing and how it differs to sales What the goal / goals of marketing for OP PT clinics are What has …

What Private Equity is The best time to sell my practice Whether there is a specific time of year to sell Whether opening a new clinic during the sale process is an issue What will likely happen to the brand and culture after the transaction What is attractive for potential buyers when considering whether to purchase a practice Typical changes afte…

In this podcast titled, “Owning your own PT practice – Keys to Success” we have the great pleasure speaking again with Pat Green, owner of Chautauqua PT, OT and SLP Professionals. In this episode I discuss with Pat the trials and tribulations of owning his own practice. More specifically we talk about: What he is most proud of when reflecting on hi…

In this podcast titled, "What is my Practice Worth” we have the great pleasure speaking again with Steve Tolger,, Vice President of Mergers and Acquisitions, at Alliance Physical Therapy Partners. Our discussion in this episode with Steve focuses on: What financial indicators do we use to value a business What period of time is typically used when …

In this podcast titled, “The Steps Involved With Selling Your Outpatient Therapy Practice” we have the great pleasure speaking with Steve Tolger,, Vice President of Mergers and Acquisitions, at Alliance Physical Therapy Partners. Our discussion with Steve focuses on: When it is a good time to consider selling your PT business The common steps invol…

In this podcast titled “Physical Therapist Burnout: Causes and Solution” we have the great pleasure of speaking with Meredith Castin, a licensed physical therapist, entrepreneur, career strategist, and owner of The Non-Clinical PT. Our discussion with Meredith focuses on: What we mean when we talk about clinician burn out How burnout is manifested …

In this podcast titled, “Trials and tribulations of foreign trained Physical Therapists” we speak to Anal Shah, an experienced physical therapist who emigrated to the USA after having completed her training abroad. Our discussion with Anal focuses on: Our experience obtaining verification of PT credentials in the US The state licensure and visa pro…

In this podcast titled, “Predictions for 2022 & Beyond” we speak to John Gallucci, CEO of Jag-One Physical Therapy about the short and long term future of outpatient physical therapy. To learn more about us, visit our website at https://www.allianceptp.com/

In this podcast titled, “The Role of a Commercial Real Estate Broker in helping find and secure your new clinic location” we speak to Shirward Punches, commercial real estate broker from CARR Our discussion with Shirward focuses on: What the role of the Commercial Real Estate Broker is Why a potential new clinic owner should engage a commercial rea…

In this podcast titled, “Managing The Proposed CMS Fee Schedule Cuts" we speak to TIffany Warden and Lindsey Nicholson. Patrick Slotman. Tiffany currently serves as the Clinical Compliance Officer at Alliance Physical Therapy. Lindsey is the Vice President of Clinical Operations at Alliance Physical Therapy Partners. Alliance Physical Therapy Partn…

In this podcast titled, “Outpatient Physical Therapy By The Numbers (Part 2)” we once again speak to Patrick Slotman. Patrick currently serves as Vice President of Clinical Operations at Alliance Physical Therapy Partners, a leader in outpatient physical therapy. Our discussion with Patrick focuses on: · Where to start when talking about metrics wi…

In this podcast titled, “The Future of Virtual Physical Therapy)” we speak to Ben Keeton. Ben currently serves as Director of Clinical Operations at The Jackson Clinics, a leader in outpatient physical therapy in Virginia. Our discussion with Ben focuses on: One's experience to date as it pertains to delivering physical therapy virtually The skepti…

In this podcast titled, “Outpatient Physical Therapy By The Numbers (Part 1)” we speak to Patrick Slotman. Patrick currently serves as Vice President of Clinical Operations at Alliance Physical Therapy Partners, a leader in outpatient physical therapy. Our discussion with Patrick focuses on: Why measure? What are KPIs and how they vary between prov…

In this podcast titled, “Building a High Performing Team” we speak to Ryan Klepps. Ryan currently serves as Vice President of Operations at WebPT, leading the Onboarding, Member Education, Data Operations/Interoperability, and Member Support teams. Our discussion with Ryan focuses on: How we define a ‘high performing team’ The need to build the tea…

In this podcast titled, “Management of Cancelations and No Shows” we speak to Ryan Martin. Ryan is the Group Director for Back In Motion Physical Therapy in Maine Our discussion with Ryan focuses on: How you define a cancelation Factors that cause cancelations and no shows Perceived value as a determinant of patient attendance Setting expectations …

In this podcast titled, “Lessons From An Early Careerist” we speak to Brianna Bianconi, a recently qualified physical therapist. Our discussion with Brianna focuses on: How did PT school help you prepare for your first job What types of classes were provided to compliment the clinical learning provided What else could have PT school taught you that…

In this podcast titled, “Common Causes of Write Offs: Pitfalls and Solutions” we speak to Stephanie Gardner, Director of Revenue Cycle for Alliance Physical Therapy Partners. Our discussion with Stephanie focuses on: What do we mean by ‘write off’? How big a problem are ‘write offs’ What are the causes of ‘write off’ as it pertains to outpatient PT…

Today’s Agile&Me podcast is titled, “ The function and importance of Front Office in outpatient physical therapy clinics ”. We are thrilled to welcome our guests Linda Kerrick. Linda Kerrick is the Director of Front Office Operations for Alliance Physical Therapy Partners. Richard & Linda discuss The role of the front office employee and their prim…

In this podcast titled, “The How & Why of Building a Relationship between the Physical Therapist and Physician Office” we speak to Mark Boncser, owner of Border Therapy Services. Our discussion with Mark Boncser focuses on: Why build a relationship with a physician office The impact of online social media and e-marketing on physician relations The …

In this podcast titled, “APTQI - How Advocacy Can Drive Change” we speak to Nick Patel. Nik is the Executive Director at the Alliance for Physical Therapy Quality and Innovation (APTQI). Our discussion with Nick focuses on: What is advocacy and why it is important What are the types of activities involved with advocacy What was the genesis of APTQI…

Today’s Agile&Me podcast is titled, “ Building a Highly Successful Telemedicine Network: Lessons for Virtual Physical Therapy”. We are thrilled to welcome our guest, Dr. Jonathan Wiesen. Dr. Wiesen is the Founder and Chief Medical Officer for MediOrbis. Mediorbis is an innovative end-to-end telemedicine platform connecting patients with medical spe…

Today’s Agile&Me podcast is titled, “ The ABC of Custom Foot Orthotics & The Integration into Outpatient Physical Therapy”. We are thrilled to welcome our guests Stacy Parent & Dawn Yorton. Dawn Yorton is a certified Pedorthist and Stacy Parent is the Director of Operations for BioCorrect (a manufacturer of handcrafted custom orthotics) Richard, Da…

In this podcast titled, “Outpatient Physical Therapy: Addressing the 90% problem” we speak to Scott Hebert. Scott is the Director of Product management for WebPT, the nation’s leading rehab therapy software platform and the co-founder of Strive Labs. Our discussion with Scott Hebert focuses on: What is the ‘90% problem’ The main reasons for why we …

This episode discusses the outpatient physical therapy evaluation and management of long-haul Covid patients. Richard speaks to Gretchen Walsh, the Director of Clinical Excellence and Leadership for Alliance Physical Therapy Partners. Richard and Gretchen discuss: · The different types of Covid patients suitable for outpatient physical therapy · Th…

With more than 400 published randomized trials in orthopedics, the science in targeted clinical nutrition is advancing rapidly and the case for utilizing it as a modality in patient care has become firmly established, including adoption by leading orthopedic hospitals. In this episode we speak to the CEO of MEND, one of the firms leading the charge…

This episode discusses the basic building blocks of a robust compliance program for outpatient therapy clinics and the likely changes in the regulatory environment in the future. Richard speaks to Tiffany Warden, the clinical compliance officer for Alliance Physical Therapy Partners. Richard and Tiffany discuss: · Tiffany’s history working in compl…

This podcast focuses on the current situation as it pertains to the effects of Covid on outpatient therapy services and the likely future impact. There have been a large number of webinars and presentations looking at the impact of Covid on therapy services in 2020, but this podcast focuses our attention to the here and now. One can only influence …

Agile&Me: A Physical Therapy Leadership Podcast Series This episode discusses with Anne Frederick, M.A., CCC/SLP, the role of a talent acquisition, common recruiting questions and the impact of Covid on the hiring of clinicians. Anne Frederick has been recruiting healthcare professionals for 15+ years and is the owner of RehabResources. Anne can be…

Agile&Me: A Physical Therapy Leadership Podcast Series. This episode discusses with Anthony Placek various attributes and factors associated with good operational leadership. Anthony is an expert in the fields of leadership development, culture transformation, and operational consulting. He has over 15 years of experience as a strategic operations …

This episode discusses virtual care and physical therapy with special guest Dan Hirai DPT. Telehealth physical therapy has become a popular treatment option during the pandemic. Dan and Richard discuss: · Dan’s experience with telehealth physical therapy · How telehealth physical therapy works for clinicians and patients · The advantages of telehea…

Agile&Me: A Physical Therapy Leadership podcast series. A podcast devised to help emerging and experienced therapy leaders learn more about various topics relevant to outpatient therapy services. This is the first episode of the Agile&Me: A Physical Therapy Leadership podcast series where we learn about the host, Richard Leaver. Richard is currentl…

Chris Williams is author and host of the Badass Agile Podcast. He has spent the past 20 years of his career teaching and consulting in technology and management. He has seen every kind of trend come and go, and has met every kind of leader. But Chris also has a long background as a musician, audio engineer, business owner and entrepreneur, coach – …

A Professional Scrum Trainer with Scrum.org, Ryan Ripley has experience as a software developer, manager, director, and ScrumMaster at various Fortune 500 companies in the medical device, wholesale, and financial services industries. Ryan is committed to helping teams break the cycle of “bad Scrum” so they can deliver valuable software that delight…

Dave West is the CEO at Scrum.org. He is a frequent keynote at major industry conferences and is a widely published author of articles and research reports, along with his acclaimed book: Head First Object-Oriented Analysis and Design, that helped define new software modeling and application development processes. He led the development of the Rati…

A once-in-a-lifetime conversation between Chris Williams of BadAss Agile, and Jeff Dalton, Chief Evangelist of AgileCxO.org.Autor: Jeff Dalton, Chief Evangelist at AgileCxO.org