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Practical wisdom and best practices for Home Care and Day Service professionals who keep older and disabled people living at home. This podcast is for agency and center owners and managers focused on success, and the main topics are growth and caregiver retention. We consider members of this industry to be our heroes.
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Golden Years Adult Day Health Care

Golden Years Adult Day Health Care

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Golden Years Adult Day Health Care provides individual assessment, professional nursing services, physical, occupational and speech therapies, mental health services, therapeutic activities, social services, personal care, diverse meals, nutritional counseling, and transportation to and from the San Gabriel Valley and surrounding areas. We provide therapeutic and recreational services to adults ages 18 years old and older with physical and mental impairments and/or other medical conditions. ...
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show series
 
Caregiver Recruiting and Retention is the top concern of agency owners and the most-discussed topic on Home Care Heroes and Day Service Stars. In this episode, Nick Bonitatibus returns to the podcast to discuss How to Create an Irresistible offers in the realm of caregiver recruiting. Guess What? It's not the offer letter (that's far too late) and …
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Rob Christensen is a home care veteran who has runs 4 agencies and day services. Sadly, some clients get to a stage where they need to have 24-hour care and they can't afford to have that service in their home. Rob learned that facilities are willing to pay a handsome finders fee (generally one-month of the facility fee) for a new referral. So Rob …
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The defining challenging of home care, long term supports and services, and day services is recruiting and retaining caregivers. One of the big recommendations that we hear regarding retention is to create career paths, but at the same time we struggle to make a reasonable margin at the rates that we're able to charge. Today's guest, in his 3rd app…
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Loneliness and Isolation have been clinically proven to have hugely negative health outcomes. Just because there's a caregiver in the home or the person participates in a day services program doesn't mean that they aren't lonely and feeling isolated. I lost my Aunt Myrna a few years back and she had in home care for the last years of her life, but …
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This episode addresses the most critical concern in home care and day services - recruiting and retention of caregivers. But as a bonus, it offers a way to improve it with science and artificial intelligence. And... as if that isn't enough there's an offer to use this technology for free AND to get amazon gift cards for the caregivers who participa…
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Today's episode of Home Care Heroes is exciting because we've expanded to include day services (like Adult Day Care and Day Habilitation for individuals with Intellectual or developmental disabilities). From now on we'll be calling the podcast Home Care Heroes and Day Service Stars. Christina Vlosich is the perfect guest and today's topic explores …
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For many elders, ongoing loneliness is a significant issue since it can have serious repercussions. Anxiety, sadness, poor sleep, and elevated blood pressure are a few adverse impacts of prolonged solitude. Hiring qualified caregivers is one of the finest ways to help older adults avoid loneliness and have a high quality of life. Seniors who want t…
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Family members and caregivers often feel perplexed about the idea of long-term care living. They want to take care of their loved one in old age and provide all the care they need. However, as senior adult gets old, they face lots of medical issues like Alzheimer’s. Taking care of a person with Alzheimer’s is not easy and often required lots of att…
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Senior adults are prone to many diseases and health issues. It’s easy to find early signs of chronic diseases and problems, which can be monitored and treated. However, depression, anxiety or any other mental health problems are difficult to detect in elder people. Family members and loved ones can try to cheer them up but that is not enough. Overa…
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Today's episode focuses on the critically important topic of Achieving Balance in managing your home care agency. Our guest, Becky Reel is the Executive Director of For Papa's Sake Home Care, an agency that she created to honor her grandfather. Becky reflects back on a time when her life was out of balance and running her agency was creating anxiet…
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By any measure, Queen Elizabeth lived a noteworthy life. She was vibrant and influential in all but the last few months of her 96 year lifetime. Today on Home Care Heroes, we talk about why... Our fantastic guest is Jennifer Brine, the CEO of ANeuFit (pronounced "A New Fit"). Jennifer is a mechanical engineer turned entrepreneur who helps individua…
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Disabilities are something one can face at any age, like at childhood or adulthood. But it is mostly seen in senior age where the people face major disabilities in life. These disabilities need special nursing care or help from a specialist adult day care service. Visit our blog: https://www.goldenyearsadhc.com/benefits-of-day-care-for-disabled-adu…
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Central seniors are interested in staying in their houses as they gradually age. Due to this, caregivers often struggle to fulfil their loved one’s requirements and still spare time for work, family time, hobbies, etc. Caregivers can get overburdened very quickly. Reaching out for help before you get burned out is essential. https://www.goldenyears…
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We all love our eldery people and want the best for them. But sometimes, it is difficult to take care of them in this fast-paced life. There are community-based adult services called health care centers. The nursing Center gives the proper care to eldery people and keeps their physical and mental health in proper shape with appropriate medications.…
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We can never deny that every one of us will be facing the phase of getting old and feeling weak. In a way, we’ll need help from the much more robust and sturdy youth. A specialist or Day Care for Adults for more senior care is also called a geriatric care manager. This manager can, in turn, be a great help in taking care of such a stage of life. Re…
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Today's guest, Miki Rosanis, is an Occupational Therapist working for an artificial intelligence (AI) company called SENSI.AI. They have created the world's first Virtual Care Assistant. If you have no idea what this means, then you definitely need to check out this episode. Sensi's technology has been specifically developed to assist home care age…
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Due to various hurried lifestyles in today's society, most people leave their older family members in adult daycare centers. In order to appreciate the later years of their lives, elderly individuals require additional support and aid from their families which adult day health care provides. #nursingservice #elderlycare #nursingserviceinarcadia #nu…
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Whether we agree with it or not, there is a perceived canyon between what we do in non-medical home care and what happens in the "healthcare world." We're generally not reimbursed like healthcare is. Even in the Medicaid world where there are government payments, they're called "waiver programs." But while non-medical care is often shunned, we know…
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Gregg Mazza is one of the top home care growth coaches in the industry, and he got there the hard way. Gregg started an agency and like many, he struggled early on. He was spending too much time and not succeeding and this was putting stress on his well-being and relationships. Happily, he figured it out and now he helps others to do the same. In t…
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Let's face it, our primary focus areas are recruiting and retaining great caregivers and growing our businesses. These are the topics we cover the most on Home Care Heroes. Today we're going in a different direction, but an important one just the same. Our guest is Temperance Bruder. Temperance is a home care veteran with many skills. She is a nurs…
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Today's guest Nick Bonitatibus runs a company called The Digital Champs, which is dedicated to helping home care agencies to create content (mostly easy to make videos) that can attract both clients and caregivers to your home care agency. Within the episode, Nick takes us through all the steps (which are easier than you think), but most importantl…
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Melissa Bagley is one of the astounding home care coaches from Steve the Hurricane's team, and the topic for today is Adapting Your Home Care Agency for the Future. Interestingly we start with Melissa sharing that the Hurricane organization is adapting as well. They've historically been known as the experts in Home Care Marketing, but now they've e…
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Home Care agency owner and consultant Kinshawda Daniels has a great story! She is a Licensed Practical Nurse (LPN) who was working as a nurse case manager and she realized that there weren't enough strong home care agencies in her area so she started one. After gaining strong expertise, she started consulting. We've talked a lot about networking in…
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In today's market, your home care website is critically important. To be effective, it needs to attract visitors and then get them to engage with you. We have two fantastic experts to tell us how to succeed: Jason Chagnon from Providentia Martketing and Kamran Nassar from AideQuest. Key topics covered are as follows: The importance and benefit of a…
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Today on Home Care Heroes we hear from Burgess Harrison, the Executive Director of the National Minority Health Association (TheNMHA.org). In an effort to increase the COVID-19 vaccination rate, TheNMHA is partnering with home care agencies to identify and encourage folks in their communities to get vaccinated. The home care agency AND the caregive…
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The home care industry has been doing electronic clock-ins and clock-outs for a long time, initially with voice telephony and now mostly with a GPS mobile app. But a new TLA (three letter acronym) has popped up in the past few years. That acronym is EVV (Electronic Visit Verification). This is now the official name because it's part of the law, and…
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Today's guest on Home Care Heroes is Valerie Van Booven, who is an on-line digital marketing experts for home care agencies. She didn't start as a tech geek and in fact she is a Registered Nurse (RN) with a Bachelor of Science in Nursing (BSN). Her company is called the Approved Senior Care Network. We cover a great number of topics centered around…
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Nicole McBee has worked with over 300 home care agencies, many in her home state of Missouri but also many in Michigan, North Carolina, Florida and other locations. Her expertise and bubbly infectious personality are unmatched. In this episode of Home Care Heroes, I learned that Nicole likes to organize her advice into 3 part plans. Since we share …
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In his 3rd appearance on the Home Care Heroes podcast, Steve "the Hurricane" Weiss takes us through some very critical topics for "post-Covid times." Steve takes us through a lot of important content, including the following: Hit the ground running: Folks are craving face-to-face interaction. Be safe but get out their and don't let the "COVID Fog" …
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Mark Kulik is a 35-year health care veteran who has spend the last 13 years helping home care agency owners sell their businesses. Mark's company, The BRAFF Group only works with sellers, and his practice focuses on all aspects of home care agencies. The most important takeaway from this episode is that if you aspire to sell your agency now or at a…
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Sara Moore had the passion to create a community where home care folks can learn from one another and she but it into action by creating the website AHomeCareCommunity.com. In this special version of home care heroes, Sara speaks with collaborator Jeremy Jed Hammel about the importance of community and core values. Then she speaks with community co…
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Today's guest, Kamran Nassar, grew his agency so fast that he was recognized as one of the fastest growing companies in America. In this episode, Kamran shares the importance of being different to stand out and succeed. Some big ideas that Kamran shares are as follows: His company's unique name, NuevaCare started conversations and also helped with …
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Today's guest on Home Care Heroes is Valerie Van Booven, who is an on-line digital marketing experts for home care agencies. She didn't start as a tech geek and in fact she is a Registered Nurse (RN) with a Bachelor of Science in Nursing (BSN). Her company is called the Approved Senior Care Network. We cover a great number of topics centered around…
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Agency owners Ophelia Cole and Barbara Gaines are also sisters, Their interview with Sara Moore on the Home Care Heroes Community Edition is heartwarming and informative. A central key to their success strategy is their devotion to pairing the right caregiver with the client, and to confirm the match. If the pair isn't working out well, they make a…
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Laseandia Pounds has a couple of nicknames. She goes by Sean, but also goes by "Savvy Business Chick" which is her brand and website for her consulting service. Sean didn't start out in home care or even healthcare.. Instead she "grew up" in her career working in financial services and worked with stockbrokers and similar folks. But then a family f…
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Today's guest, Latoya Thompson, grew up in a "healthcare family" with relatives who are nurses, CNAs and Aides. When Latoya's grandmother needed care, she couldn't find a provider with the standard of quality that she was looking for, so she started her own. One interesting aspect of Latoya's agency is that she has a blend of private pay and Medica…
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This episode of Home Care Heroes is all about growing by bringing more clients and caregivers to your home care website. We feature two guests: Khadira Muhammed focuses on driving traffic to your site with Google ads and making sure that you keep in touch with everyone who visits your website. Carl Rogers talks about getting your website into some …
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With 33,000 followers, Karl Pierre is arguably the top home care influencer on Youtube. He started in home care at age 14 when he was "the computer guy" for his mother's home care agency. In this episode of Home Care Heroes, Karl shares advice and perspective on questions from home care agency owners. Topics covered include the following: - Engagin…
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Stephen Tweed is one of the home care industry's top consultants. I met Stephen at my first home care conference, where he was a keynote speaker. In my view, two things that set Stephen apart are 1) his process-centric approach, and 2) his ability to pull agency owners into "mastermind groups" to establish best practices. Our conversation focused o…
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Anne-Lise Gere is one of the foremost human resources experts in Home Care. She works with Hurricane Marketing Enterprise (aka Steve the Hurricane) to teach the Momentum program (link includes discount code). Our talk with Ann-Lise comes at a time when the US is in the process of "opening up" from the COVID-19 pandemic. Some key points discussed co…
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After successfully starting, growing and selling the home care agency NeuvaCare, Kamran Nassar set his sights on a new venture that would help home care agencies captivate website visitors in 8 seconds or less. That company is appropriately named Captiva8 and you can learn more at Captiva8.com. Kamran explains that many home care agencies spend a g…
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Steve "the Hurricane" Weiss shares great tips on caregiver retention. He starts with some very basic and actionable suggestions like adjusting your attitude to love your caregivers, speaking in the language of "shifts" and making sure that new caregivers get a lot of supervision. But then the magic comes where Steve shares some great ideas regardin…
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On this episode of Home Care Heroes, we feature two of our winners for the Home Care Community Caregivers award! These caregivers embody what it means to be an exceptional caregiver in the home care industry: - Chisha Elam from Exceptional Touch Home Healthcare - Elisa Casey from Silver Companions We also hear from their managers who nominated them…
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Providentia Marketing makes websites and manages the online presence for some of the country's most successful home care agency. On this episode of Home Care Heroes, Jason Chagnon), the CEO of Providentia Marketing shares success tips for managing your home care website, including the following: Make sure that the site is built for the market and n…
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A subset of veterans are entitled to paid home care from the VA, but it's hard to qualify and hard to sustain benefits. This is where Veterans Care Coordination (VCC) comes in. Today's guest, Cheryl Hammons, explains how your home care agency can partner with VCC to add a new source of revenue providing home care for veterans. To learn more about w…
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This is a rebroadcast of the inaugural episode of the home care heroes podcast featuring two of the industry's best and brightest, Steve "the Hurricane" Weiss and GInny Kenyon, who give their best advice on how to get your agency off the the right start in 2021. Both guests are spot on with their focus on caregivers, "the Heroes of Home Care." Stev…
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Nicole McBee has worked with over 300 home care agencies, many in her home state of Missouri but also many in Michigan, North Carolina, Florida and other locations. Her expertise and bubbly infectious personality are unmatched. In this episode of Home Care Heroes, I learned that Nicole likes to organize her advice into 3 part plans. Since we share …
  continue reading
 
Mark Kulik is a 35-year health care veteran who has spend the last 13 years helping home care agency owners sell their businesses. Mark's company, The BRAFF Group only works with sellers, and his practice focuses on all aspects of home care agencies. The most important takeaway from this episode is that if you aspire to sell your agency now or at a…
  continue reading
 
On this episode of the Home Care Heroes Community Edition, Sara Moore interviews Carlita Vassar, CEO of At Home Care Missouri. The episode is all about service to the community. Carlita has followed her passion for community service in many avenues. It was only natural for her agency to step up and set up COVID vaccine clinics across Missouri. We'r…
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Sara Moore had the passion to create a community where home care folks can learn from one another and she but it into action by creating the website AHomeCareCommunity.com. In this special version of home care heroes, Sara speaks with collaborator Jeremy Jed Hammel about the importance of community and core values. Then she speaks with community co…
  continue reading
 
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