Want to learn more about trending restaurant and hospitality technology? The “Tech Chef”, Skip Kimpel, will create your weekly menu and take you down the path of solutions out there to help you and your team members become more efficient and your company more profitable. Add in a healthy portion of interviews from industry leaders as well as vendor chats and you have a recipe for success. This fun, weekly show is not just for the tech professionals as there are plenty of valuable take-aways ...
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GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology
GAIN Advisors
Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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Caribbean Hotels: Challenges and Opportunities to Future Proof | with Sanovnik Destang & Christus Gill
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49:11In this episode, we interview Sanovnik Destang, President of the Caribbean Hotel and Tourism Association and Executive Director at Bay Gardens Resorts, as well as Christus Gill, Information Technology Manager at Zoëtry® Marigot Bay St. Lucia. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to sc…
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TCP094: The AI IT Consultant Is Here!
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35:28In this episode of The Tech Chef Podcast, Skip Kimpel welcomes Chris Herd, co-founder and CEO of Olive, the AI-powered platform that’s redefining how businesses approach vendor selection, RFPs, and strategic sourcing. Chris shares his journey from tech sales to entrepreneurship, the pain points that inspired Olive’s creation, and why the traditiona…
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Elevating Aparthotels for the Lean Lifestyle Segment | with Niko Karstikko
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50:51In this episode, we interview Niko Karstikko, Co-founded and CEO of Bob W, a climate-neutral hospitality brand blending hotel-quality service with the authenticity of short-term rentals. Under his leadership, Bob W has expanded across 10 countries in Europe, raised over €70 million in funding, and is redefining the guest experience through technolo…
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Video is the Future of Hotel and Travel Websites | with Jason Craparo
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46:13In this episode, we interview Jason Craparo, CEO of Hovr. He previously held leadership roles at Juma Ventures and served on the City of San Diego's Equal Opportunity Commission. Jason earned his MBA from Babson College and is also a certified private pilot. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timele…
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Return on Concierge and Engaging Guests for Total Revenues | with Alberto Santana
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46:21In this episode, we interview Alberto Santana, Chief Revenue Officer of Alliants. He is a native Miamian, travel enthusiast, and family man with a deep passion for hospitality finance. As an active member of the HFTP South Florida Chapter, he combines professional expertise with a love for exploration and community engagement. ************* LINKS …
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The Trillion Dollar Wellness Opportunity Across All Segments | with Lou Zameryka
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1:26:56In this episode, we interview Lou Zameryka, founder of Alively. He is a hospitality and travel industry veteran with over 25 years of experience, including 17 years at Booking.com, where he led global commercial strategy and team development. He has held leadership roles with HSMAI and is deeply committed to wellness and personal growth as a certif…
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Embedding Machine Learning into Websites, IBE, RMS and CRM | with Rod Jimenez
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47:49In this episode, we interview Rod Jimenez, CEO at SHR. A leading provider of technology solutions for the hospitality industry. Under his leadership, SHR has been at the forefront of creating advanced, AI-driven systems that empower hotels and casinos to enhance guest experiences and optimize operational performance. His strategic vision and focus …
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How Smart Proptech Creates a Five-Star Experience | with Will Gilbert
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39:44In this episode, we interview Will Gilbert, Co-founder of Bodhi. He is a technology executive with expertise in software development, product management, and leadership. He has held various senior roles, including Vice President of Engineering and Chief Technology Officer, and has worked with companies in the technology and finance industries. He i…
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Digital Signage to Enhance the Guest Experience | with Shawn O'Connell
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39:21In this episode, we interview Shawn O’Connell, Executive VP of Sales - Americas at Uniguest. He has held various executive roles, including Chief Marketing Officer and Vice President, and has worked with reputable companies in the technology and finance industries. O'Connell is also a strategic advisor and investor, supporting startups and growth-s…
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Touchless Wellness as a Technology Category for All Hotels | with Tammy Pahel
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58:59In this wellness-focused episode, we interview Tammy Pahel, Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Pahel is a veteran spa director and development professional, including senior roles at Caesars Palace, Arizona Biltmore Resort & Spa, Henderson Beach Resort, Turnberry Isle Miami, Deer Lake Lodge & Spa and the Nemac…
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TCP093: MURTEC 2025 Recap with Tom Seeker
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36:21This week on Tech Chef, host Skip Kimpel dives into a post-MURTEC 2025 recap with first-time guest and hospitality tech veteran Tom Seeker. Fresh off the show floor, they discuss everything from shifting conference venues to the biggest tech themes making waves in the restaurant and hospitality space. Tom brings the dual perspective of a vendor and…
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Choose Your Hotel Tech Partners Wisely | with Damien Cazabonne
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57:19In this episode, we interview Damien Cazabonne, Global Manager of Marketplace Partnerships for Mews, discussing the nature of hotel technology strategic partnerships in 2025. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered aroun…
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Mastering a Hotel Renovation Project | with Brad Fortner
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39:10In this episode, we interview Brad Fortner, marketing director at Team Hospitality Group LLC, a general contractor and construction firm that specializes in turnkey hotel renovation projects throughout the United States. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hosp…
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TCP092: Making Data An Experience, Spreadsheets Are Dead!
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30:15The Tech Chef Podcast takes listeners deep into the world of hospitality technology with episode 92 featuring Jason Marsh of Flow Immersive. The episode kicks off with an introduction to the latest trends in restaurant and hospitality tech. Skip Kimpel, the host, sets the stage for a discussion about immersive data visualization, a groundbreaking a…
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What Makes an Iconic Ski Resort with Fairmont Tremblant | with Anne Marie Johns
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44:01In this episode, we interview Anne Marie Johns, General Manager of Fairmont Tremblant, to discuss all the programming happening onsite at this iconic ski resort as well as what new features were launched as part of the recently completed, multi-year property improvement plan (PIP). ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…
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TCP091: VIROO: The Only XR You'll Ever Need
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38:20The podcast features a deep conversation Unai Extremo and John Cunningham, of Virtualware to discuss the innovative platforms developed especially focusing on their flagship product, VIROO. This platform is designed to assist industries in adopting immersive technologies, particularly in training and operational efficiency. Unai explains how VIROO …
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TCP090: Powering the New Wave of Hospitality with HTC VIVE
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40:23This episode features Dan O'Brien from HTC, who brings years of experience in tech innovation to the table. They discuss the importance of strategic business partnerships in the travel and hospitality industry, focusing on how these collaborations can lead to growth and enhanced guest experiences. Skip and Dan explore the role of technology in shap…
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Discussing the Book "Unreasonable Hospitality" for Hotels | with Neil Foster
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1:00:25In our book series, Adam Mogelonsky and Neil Foster dig into Will Guidara’s seminal 2022 book, “Unreasonable Hospitality” and its applications for hotels, restaurants, tour operators and anyone else in the service industry around the world. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scal…
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TCP089: Smart Glasses That Slay - Meet ARGO
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33:09The Tech Chef Podcast dives deep into the world of augmented reality with Brian Hamilton, the VP of Sales and Marketing at Digilens. He introduces Argo, their innovative smart glasses designed specifically for the hospitality industry. The conversation highlights how Argo stands out with its unique waveguide technology that minimizes light leakage,…
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A Holistic View on Restaurant Tech | with Skip Kimpel
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50:47In this episode, we interview Skip Kimpel, GAIN’s Global Director of Restaurant Technology and Innovation. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelons…
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TCP088: Feel The Future of XR Training With WEART Haptics
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39:27Guido Gioioso, the CEO of WEART, shares insights on their innovative haptic technology in this engaging discussion. The conversation centers on how Weart's devices are redefining training in virtual and augmented reality. Guido explains how their technology allows users to experience realistic sensations such as temperature, texture, and pressure, …
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Hotel Leadership in the Post-Material World | with Jannes Sörensen
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1:06:18In this episode, we interview Jannes Sörensen, founder of the Kepler International Hospitality Academy. Prior to this, Sörensen has a rich history of luxury hotel experience. He has held roles as a concierge at Hotel Adlon Berlin (Kempinski), Hotel George V Paris (Four Seasons), Hotel Arts Barcelona (Ritz-Carlton) and The Plaza Hotel (Fairmont). He…
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TCP087: Steaming up Success with Geoff Alexander
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32:54The Tech Chef Podcast features a compelling conversation between Skip Kimpel and Geoff Alexander, President and CEO of Wow Bao. They explore Geoff's extensive background in the food industry, which spans over three decades, and his significant contributions to Wow Bao since its inception in 2003. The discussion focuses on the innovative strategies …
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TCP086: AI, IoT and Bottom-Line Bliss with Fabio Zaniboni
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32:38This podcast features an enlightening discussion between Skip Kimpel and Fabio Zaniboni, focusing on the integration of IoT technology within the hospitality sector and its profound implications for sustainability and energy efficiency. Fabio, with his extensive experience in engineering and innovation, articulates how IoT devices serve as a game-c…
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Artificial Intelligence Changes the Entire Business Model | with Tata Crocombe
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54:51In this episode, we interview Tata Graham Crocombe, an independent hotel owner based out of the Cook Islands, including family-friendly The Rarotongan Beach Resort & Lagoonarium, the adults-only Sanctuary Rarotonga and Aitutaki Lagoon Private Island Resort. Besides operating three island resorts, Crocombe is also a prominent technologist and has ta…
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TCP085: Navigating Digital Transformation with Ken Gavranovic
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28:55Ken Gavranovic joins the podcast to discuss the transformative power of AI and digital tools in the hospitality industry. He highlights how many companies struggle with digital transformation due to a lack of clarity on outcomes and insufficient leadership commitment. Drawing from his extensive experience with iconic brands, Ken emphasizes that tec…
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The LinkedIn Executive and Best Practices for a B2B Marketplace | with Zoe Koumbouzi
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42:11In this Executive Series episode, we interview Zoe Koumbouzi, a fellow GAIN Advisor to discuss the growth of LinkedIn as a marketing tool for both individuals as well as B2B for vendors and travel or hospitality buyers. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospi…
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TCP084: "AI Does Not Exist" with Brandon McRill, CEO of 5Out
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35:32Skip Kimpel welcomes Brandon McRrill, co-founder and CEO of 5Out, to delve into the transformative role of machine learning (ML) in the hospitality industry. As the conversation unfolds, McRrill shares his extensive background in the restaurant sector, which began at the tender age of 15. His journey through various prestigious establishments laid …
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Flexible Accommodations at the Caribe Royale Orlando | with Amaury Piedra
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42:40In this episode, we interview Amaury Piedra, managing director at Caribe Royale Orlando, a 1,337-key, all-suite property that appeals to numerous customer segments and has recently relaunched after a sweeping renovation. Piedra brings a wealth of experience to leading this hotel through its reimaging which happened during the pandemic, including le…
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TCP083: Mastering Hospitality: Leadership In Action
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37:08Mike Blake joins Skip Kimpel on the Tech Chef Podcast to share his insights on the evolving landscape of hospitality technology. As Vice President of Information Technology at KemperSports, Mike draws from his extensive experience in the industry, highlighting the critical importance of strategic leadership in implementing technology solutions that…
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The Philosophy and Psychology of Deploying New Technology | with Simone Puorto
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46:08At long last we interview fellow GAIN advisor, Simone Puorto, and author of “We Are The Glitch” (2024). Puorto is the founder of Travel Singularity and Rebyu, an innovative GPT-driven startup, as well as columnist for Hospitality Net and 10 Minutes News. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless l…
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TCP082: Data Driven Training with XR featuring Tony Bevilacqua of Cognitive3D
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39:39The Tech Chef Podcast welcomes Tony Bevilacqua, founder and CEO of Cognitive3D, who dives deep into the transformative potential of spatial analytics and immersive technologies in the hospitality industry. With a focus on maximizing ROI through data collection, Tony explains how Cognitive3D's platform uniquely measures human behavior in virtual and…
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Founding and Leading with Integrity | with Sean Gorman
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46:00In this episode, we interview Sean Gorman, President and CEO of SafetyNet Access. Gorman has been CEO of SafetyNet Access for over 25 years. More recently, he has expanded this company with new divisions that include Select NetWorx, Amicus Networx and SNA Event Productions. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: fo…
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TCP081: Scaling Hospitality Excellence Featuring Michael Cohen
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40:27Today, we delve deep into the world of hospitality technology, this episode features an engaging dialogue between Skip Kimpel and Michael Cohen, the Managing Partner of Growth Advisors International Network (GAIN). The discussion begins with a reflection on the challenges faced by the hospitality sector in the wake of the pandemic, particularly reg…
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We Are Selling Outcomes Not Technology | with Bryson Koehler
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40:23In this episode, we interview Bryson Koehler, CEO of Revinate. Koehler brings a wealth of technology experience to his current role at Revinate where his role is on driving positive outcomes for hotel clients through better use of data. He was SVP of global revenue and guest technology for InterContinental Hotel Group for over 10 years, and was chi…
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The AI-Adjacent Executive and Using AI for Senior Hotel Roles | with Vincent Somsen
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41:32In this special episode of our Executive series with Vincent Somsen and Michael Goldrich, we look at how the latest artificial intelligence tools are changing the nature of work in hospitality leadership in the march towards an AI-adjacent workforce. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lesso…
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TCP080: Redefining the Future of Hospitality
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28:56This podcast episode dives into the transformative potential of Extended Reality (XR) within the hospitality industry, highlighting how technologies like virtual reality, augmented reality, and mixed reality can enhance guest experiences, streamline operations, and drive sustainable growth. Host Skip Kimpel shares insights on the importance of inte…
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The Medium Is Still the Message for Digital Marketing | with John Marraffino
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42:27In this episode, we interview John Marraffino, President of VMC Media, a travel media company that operates across a variety of markets, industries and channels for over the past three decades. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and techno…
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TCP079: Next-Gen Hospitality: Embracing XR with John Cunningham
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37:31Skip Kimpel welcomes John Cunningham to the Tech Chef Podcast to delve into the transformative world of Extended Reality (XR) and its implications for various industries, particularly hospitality. Cunningham, a seasoned expert in the XR field, shares his extensive background, including his military experience and roles in significant tech companies…
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Cash Flow Is King for Any Startup or Scaleup | with Ken & Mark Heymann
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43:35In this special episode, Adam Mogelonsky interviews the Heymann brothers, Ken and Mark, who are the founders of Unifocus and Heymann2 & Associates. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed …
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TCP078: Inventory: From Manual to Magical with NomadGo and PAR
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33:31This podcast episode features an exciting announcement about the integration of Nomad Go's innovative inventory management technology with PAR Technology's Data Central platform. David Greshler, CEO of Nomad Go, and Paul Rubin, Chief Strategy Officer at PAR, discuss how their collaboration aims to revolutionize the restaurant industry's approach to…
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Progressive Luxury with EAST Hotels and The House Collective | with Dean Winter
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49:45In this episode, we interview Dean Winter, Managing Director of Swire Hotels. Winter has a longstanding career in hotel operations and management. Working in the Food & Beverage department for Mandarin Oriental Hotel Group for over seven years before joining management at MOHG for five more years. After joining the operations team at Swire Properti…
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The Transcontinental Executive and How Travel Tech Works | with Chris Tomseth
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47:27In this special episode of our Executive series with Chris Tomseth and Michael Goldrich, we focus on the current travel trends to see how they apply to the modern workforce wherein executives frequently travel to different continents to manage operations across multiple time zones. ************* LINKS & RESOURCES ************* The GAIN Momentum Pod…
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The Choice to Scale After the Product Is Ready and Tested | with Omri Shalev
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37:27In this episode, we interview Omri Shalev, cofounder and CTO of Reeco. Shalev brings a diverse software engineering background before entering hospitality technology, including LeadDaWay, M.S Bit, HARMAN International and Microsoft. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a busi…
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Rallying a Global Tech Company Around Waypoints | with Phelim Pekaar
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36:48In this episode, we interview Phelim Pekaar, CEO of P3, a hotel software company focused on the online guest journey and booking experience. Pekaar comes from a software engineering background, graduating from the University of Dublin before joining Jurys Doyle Hotel Group as a developer for over nine years. Pekaar founded P3 Hotel Software in 2001…
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Discussing the Book "Ultra-Processed People" for Hotels | with Neil Foster
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1:13:01In this special episode, Adam Mogelonsky and Neil Foster discuss the book “Ultra-Processed People: Why We Can’t Stop Eating Food That Isn’t Food” (2023) by Chris van Tulleken. In this chat, we cover topics including ultra-processed foods, intermittent fasting, food environments, eating as identity and what hotels can do as food habits change. *****…
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Pivoting a Tech Company into the Hospitality Industry | with Jeff Robbins
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36:58In this episode, we interviewJeff Robbins, founder of GuestInsight. Since its founding in late 1999, GuestInsight has excelled as a consumer market research platform leader, with tools specifically designed for hotel guest engagement and feedback. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons …
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Living in Many Countries and Working at Many Companies | with Custódio Barreiros
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39:03In this episode, we interview Custódio Barreiros, founder and president of EIP MGT GmbH, a European hospitality firm focused on solving technological problems for the end users. Barreiros is a second-generation hotelier, having worked from an early age in hotels across the continent. On the hotel side, he has worked for Accor, Grange Hotels, Hilton…
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Delivering Moments of Truth with Unified Data | with Daan de Bruijn
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39:31In this episode, we interview Daan de Bruijn, Cofounder of Bookboost. De Bruijn brings a diverse hospitality background before cofounding Bookboost CRM in early 2017. For non-hospitality experience, he worked as a research analyst at Rabobank Nederland, in customer loyalty at VenturesOne and at DDB Consulting based out of Amsterdam. ************* L…
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The Nomad Executive and How to Work from Anywhere | with Michael Cohen
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50:06In this special episode, we sit down with GAIN Managing Partner, Michael Cohen, to discuss the emerging megatrend of being the ‘Nomad Executive’ and working while living aboard. Cohen goes into detail about his experiences over the past few years in founding and running a company while living in multiple different countries and time zones. ********…
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