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Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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Host: Len Asanti
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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A podcast for Loyal Littles ABOUT Loyal Littles and fans of Tony Kornheiser! Hosted by Chuck & Roxy! www.loyallittlespod.com
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Der Loyalty Talk ist ein Podcast rund um das Thema Loyalty-Marketing. Aufschlussreiche und praxisnahe Gespräche mit Experten aus der CRM- und Loyalty-Welt und Insights zu aktuellen Themen, Erfolgsfaktoren, Herausforderungen und Trends im Loyalty-Marketing.
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The Loyal Supporters Podcast is an opportunity for football fans to tell me all about their memories, their favourite players and recall some of the great moments whilst following their club. Great conversations with football fans - supporters from all teams welcome!
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Money
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Hop on the bus with Joseph Michelli, Ph.D. (Customer Experience Professional, New York Times #1 Bestselling Author and Business Consultant). Joseph and his business-savvy guests provide a rollicking, wisdom-rich ride to customer experience excellence.
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A safe, sun-shiny place for your Pitt athletics fix Presented by The Loyal Sons (@TheLoyalSons)
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3 Lifelong friends talk about anything and everything... No subject is off limits
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Welcome to ”The Loyal Homes Podcast,” your go-to source for expert real estate advice, insights, and strategies. Join your hosts Tomm Dool, Managing Broker for The Fenton Group, and Chris Fenton owner of The Fenton Group and a professional Realtor with over 20 years of experience, as they guide you through the dynamic world of buying, selling, and investing in real estate. In each episode, we’ll delve into the nuances of the real estate market, sharing insider tips and practical knowledge to ...
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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Igniting cold hearts with Gods burning love for them; setting the world on fire with the person of Jesus.
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Bringing back the value of loyalty! With your Host ratchet Kenny
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Nerd Loyalty needs your support! ร่วมสนับสนุนรายการพ็อดแคสต์เล็กๆ ของเราได้ที่ patreon.com/nerdloyalty ========== วิทย์ทุกที่ ดีทุกท่า บทสนทนาของเด็กเนิร์ดที่เอาเรื่องวิทยาศาสตร์ในชีวิตประจำวันมาเล่าให้ฟัง Nerd loyalty (n) ไม่ใช่ผู้จงรักที่เนิร์ด และไม่ใช่คนเนิร์ดผู้ภักดี แต่เป็นผู้ที่จงรักภักดีในความเนิร์ด
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Welcome to Poems with Maria Berry I'm sure you'll be in your feelings😊
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Bros Once Loyal is a podcast where two best friends forcibly induct a third best friend into the Warhammer 40,000 fandom. Join us every week for rundowns on factions, lore, and famous figures, as well as tips for cleaning your God Emperor cum tribute jar.
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Hey there👋, I want to be your youngest personal influencer 🙃 show you how you can be your self at all cost and be your friend to, by showing love to everyone. I really hope you like my cast and stay tune for more so live loyal be loyal 🥰💖
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The Loyalists is an episodic sci-fi audiodrama set in the year 2053 during the second American civil war. Three soldiers are dispatched to protect the wealthy hiding out in a luxury resort in the Amazon jungle.
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Covering all things Oklahoma State sports, the Loyal and True podcast is your place for weekly updates, opinions and more. A new episode releases every Monday! Subscribe wherever you consume podcasts. Support this podcast: https://podcasters.spotify.com/pod/show/loyalandtrue/support
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FAB! Funnels, Ads & Bots... Growing businesses with customer acquisition and retention strategies THAT WORK! Talking Chatbots, Facebook Ads, Funnels & Digital Loyalty Programs using Mobile Wallet.
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Comedians Erik Woodworth and Ashley Pontius talk all things Horror and pulp.
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One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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Talk Radio-Motivation/ Inspiration
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Welcome to the Loyal & Assertive Podcast! We are Megan (LOYAL) and Jay (ASSERTIVE). We have been married for 12 years, we have 4 kids and we will be talking all things life, marriage, family and fun. Your ears will thank you!
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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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Act 2 Cover art photo provided by Elias Andres-Jose on Unsplash: https://unsplash.com/@eliasandres
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Liquid Barcodes introduces the “Live Loyalty” podcast – the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our ho ...
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Welcome to Loyal Tea Vibez where everything is classy, spicy and real. We will be covering topics from sex, mental health, political views, fashion and any other topics you want us to cover. So sit back relax and enjoy 😉
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This podcast is a collection of the speakers at the recent 'Southern Irish Loyalism in Context' Conference held at Maynooth University July 21st - 22nd, 2017. This conference was generously funded by the Irish Research Council and hosted at An Foras Feasa, Maynooth University.
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Marc and Jon sit and discuss their take on the NBA. Talk, Hot Takes, Analytics
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Loyal To The G @ todayssportsreport.com podcast is a fun and informative sports podcast that focuses on University of Georgia and SEC football and more.
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Loyalty programs are great ways to increase sales. It costs up to three times more money to acquire new customers than it does to sell something to an existing customer. Other resources pin this number anywhere from four to 10 times more. However, any way that you slice it, acquiring new customers is expensive
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The Travel + Loyalty podcast is your source of industry news, interviews and you get information that you can use in your travel life. It is all about travel and loyalty.
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Historic Black settlements in Nova Scotia tell a long-neglected story and through studying them we can unlock invaluable, under-represented knowledge. On a journey of rediscovery, Shawn Smith and Laurice Downey present Loyalist Connections: Est. 1783. They are determined to shed light on these lost and disappearing communities, discuss why these communities could not survive or are fading, and what these collapses tell us about the historic and modern systemic racism Black Nova Scotians face ...
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Loyalty Bl Arabi is a conversational podcast featuring loyalty experts and business leaders from the GCC & MENA regions. It’s the world’s first podcast for loyalty in Arabic. From the latest developments to news to everyday stories, you can expect an insightful talk that keeps you on top of the loyalty industry. We’re a community-oriented project and we’d love you to join our growing network.
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A podcast made for the people! Our genre consists of true crime; where we interview former mafia wise guys, to ex-cartel members. we also have some of the top fighters in the UFC interviewing former and current champions. We are willing to interview everyone; our other interviews consist of sit-downs with world-famous actors, musicians, and everyone in between.
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Introducing the Loyalist Connections Podcast: Step into a world where history comes alive, voices echo through time, and untold narratives find their voice. Welcome to the Loyalist Connections Podcast, where we discover and capture the rich heritage of the African Nova Scotian community and beyond. Hosted by Laurice Downey, and Shawn Smith our passionate duo brings their expertise and dedication to reveal the captivating stories of our ancestors, shedding light on their resourcefulness, resi ...
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My podcast is here to open your minds. I want to help you understand that everything you need to get what you want in this world starts within you! Once you believe in yourself it doesn't matter who else does... BE GREAT. Support this podcast: https://podcasters.spotify.com/pod/show/rocko8/support
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Welcome to our podcast, which connects Charles Dickens’ portrayal of loyalty in A Tale of Two Cities with society’s current views of loyalty and how it has been affected by social media. A Tale of Two Cities stresses the importance of loyalty, whether it is loyalty to family as evidenced by Lucie supporting her father, or loyalty to an idea, as shown through the use of the code name Jacques in the revolution. We are looking to bring Dickens’ idea of loyalty into our current society by explor ...
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Born in NYC but now I call The “Dirty” South home. Living in both places has cultured me so Lets share experiences!!! Daddy duties, friendships and our professional lives take a toll on us But by sharing our stories we can save someone else the drama💯 For those who choose to take a chance and listen to me Thank You in advance.
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English podcast- 4th period Moises A. Angie O. Josh S. We believe that in order to succeed in life you have to do be dedicated to something. By dedicated we mean you have to willing to do what it takes to accomplish your goals through dedication and be loyal to what you want, because if you aren’t then you will be focused on other things and let distractions get in the way by stopping you from succeeding . We went to go ask people questions about their thoughts on how loyalty and dedication ...
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We are all called to be royalty; we are the kings and queens over our decisions, over our households, and over our empires. It is time that we stand up and stand by our commitments. We have to hold ourselves accountable for the promises we have made to ourselves. We are here to share motivation for the majestic you that is ready to shine forth. And to inspire loyalty to our commitments. We are in this together, and together we can do the impossible. Thanks for stopping by, I hope that you be ...
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S1.E5 ∙ Quest for Fire - Mon, Oct 18, 2004 Tony fears that Dana is no longer interested in him as a man, so he takes Bernie's advice to plan a romantic evening--to no avail. Meanwhile, TV focus-group results marking him as cuddly and non-threatening persuade him to turn on the macho during a power cut, but the caveman approach seems just as tranq…
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Send us a text Thank you for your patience everyone! A tough start to the year hence the reason there have been no episodes. In this episode Update on the Podcast Topical news, David Clough, Leeds Utd, Eric Cantona and Birmingham City Programme reviews - Ipswich v Arsenal 1981 and Man Utd V QPR 1983 Episode dedicated to Mum and Dad - John & Cherry …
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Host: Len Assante
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Unlocking Real Estate Secrets: Scoring Big in Today’s Market
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In Episode 5 of the Loyal Homes Podcast, hosts Chris Fenton and Tomm Dool dive deep into the intricacies of securing great deals in the constantly evolving real estate market. Whether you're a first-time buyer, a seasoned investor, or somewhere in between, this episode offers a treasure trove of insights and strategies to navigate the market with c…
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Newscast 20 - Has Southwest Airlines lost the plot?
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The impact of Southwest's recent changes to customer loyalty, the demise of Canada's Hudson's Bay Co, and the future of Ulta Beauty Rewards.Autor: Loyalty Wired
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Leaders in Customer Loyalty Brand Stories featuring Office Depot | Enhancing the Customer Experience in Today’s Work Environment
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Send us a text In an era where retail continues to evolve at breakneck speed, Office Depot and OfficeMax are setting a new standard for how customer loyalty is earned, nurtured, and scaled. With hybrid work as the new norm and customer expectations growing more complex, Office Depot is meeting the moment with a bold blend of personalized service, s…
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Mapping the Moments That Matter in Customer Journeys
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In this episode, Dr. Joseph Michelli delves into the pivotal aspects of customer journey mapping, a key theme in his acclaimed books, including "The Starbucks Experience" and "The Zappos Experience." He discusses how intentionally focusing on high-value moments such as arrivals, peaks, pain points, transitions, and endings can significantly enhance…
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Earning Loyalty at New Heights: WestJet’s Upgraded Rewards Program (#659)
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In this episode Bill speaks with CLMP™ and recognized industry figure, Steve McClelland, Vice President of Loyalty, WestJet. Steve is guiding the operation of WestJet Rewards, which recently announced significant upgrades to its frequency flyer program. His insights in this conversation will shed light on strategies and tactics to fuel growth in th…
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Supercharging Your Culture and Customer Experience
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Hop aboard the Customer Experience Bus with your host, Dr. Joseph Michelli, for an enlightening journey with guest Alan Williams—Managing Director of Service Brand Global and co-author of The 31 Practices, The Values Economy, and Supercharging Customer Experience. In this episode, Alan breaks down how leaders can truly live out their organizational…
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370. "Choxy does Reston" - Lance Polcyn
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Chuck and Roxy are back from Reston and open the show with all things Littlepalooza! They also have a few announcements including their NCAA Bracket Winners! Westminster SAL Squadron 31 3rd Annual Bryan Douglas Griffith Memorial Golf Tournament https://www.stonealley.com/program/WestLegion/group/GolfTournament Next it's time to "Meet the Littles" a…
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Stockholm Re-Cap and Executive Interview: Shyam Shah
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In Episode 49, Guest host Dave Andreadakis caught up with Charlie Hills to talk all things loyalty from Loyalty Summit CXM in Stockholm, and and got a chance to sit down with Shyam Shah from Loyalty Juggernaut
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Poundland Perks: Loyalty Made Simple with Emma Collins (#658)
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This episode focuses on Poundland Perks … the new loyalty programme from Poundland in the UK. With Emma Collins, the Head of Digital Loyalty & Engagement for Poundland. Today we will be learning about Emma’s favourite loyalty programmes, how Poundland Perks is delivering for customers and the business and all about their plans for the future. Hoste…
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Podcast 75 - Measuring Performance Across Markets
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Measuring loyalty is tough—especially across global markets. So how do the best brands do it?In this podcast, Pavel Los and Radek Hrachovec break down the strategies used by leading brands like Shell to measure success and compare loyalty program performance across regions.Autor: Loyalty Wired
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The Power of Storytelling in Building Brand Loyalty
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In this episode, Dr. Joseph Michelli explores the transformative power of storytelling in branding. He discusses how effective storytelling can forge solid emotional connections, transforming customers into brand advocates. Dr. Michelli provides insights into knowing your audience, humanizing your brand through genuine stories, and maintaining cons…
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369. "Littlepalooza Part Deux" - Mike McGill
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Chuck and Roxy are back and open with some announcements, an RIP and a few TV/Movie reviews. Next it's time to "Meet the Littles" as our hosts welcome Mike McGill to the podcast! (22:30) We get to hear all about him going to Syracuse University and they getting to caddie for Mr. Tony! WEBSITE: www.waterpio.com EMAIL: mike@waterpio.com Then our host…
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Leaders in Customer Loyalty Brand Stories featuring Feeding America
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Send us a text How Loyalty Principles Drive Impact in the Nonprofit Sector Loyalty professionals spend much of their time optimizing engagement, designing value exchanges, and driving long-term brand affinity. While these strategies are typically associated with commercial brands, they’re just as relevant, and arguably more critical, in the nonprof…
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IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy (#657)
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This interview with Neetan Chopra from IndiGo is highly insightful from learning about a relatively young airline, a very young loyalty programme and a global market place not to be ignored. IndiGo operates out of India, which is the world’s 5th biggest economy. The airline carried over 100m passengers in 2024 and has growth plans for its carrier a…
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Our Listen Up panelists are back and ready for Episode 4! S1.E4 ∙ Cool Jerk - Mon, Oct 11, 2004 When his studio has a camera problem, Tony drives home and persuades Dana to let him use her cellphone, but on the way back he gets distracted and wrecks the car, but Bernie introduces him to his exclusive mechanic Willie. Pending repairs and retrieval, …
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In Episode 48, Founder of Loyalty Summit Tommy Danielsen talks Scandinavian Loyalty with Håvard Hovdahl from Strawberry, and Kristian Marthinsen from Oculus, at the recent Loyalty Summit CXM in Stockholm.
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Experience with programs: The Star Entertainment Group, David Jones, NewsCorp, Qantas, Global Red, Brierley & Partners, Coca Cola(#656)
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Han Bailey has worked with some of the largest brands and loyalty programs in Australia and the US, including The Star Entertainment Group, David Jones, NewsCorp, Qantas, Global Red, Brierley & Partners, and Coca-Cola. Now consulting for a range of businesses and mentoring emerging loyalty talent, Han brings a commercial perspective to loyalty and …
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368 . "We keep our business private but trust me there are more of us out there" - Darius Stenstedt
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Chuck and Roxy are back with (SURPRISE) 3rd Wheel Simon and open the show with some corrections and a catch up with what he has been up too! They also announce their Elite 8 bracket contest names! Next it's time to "Meet the Littles" as our hosts welcome Darius Stenstedt to the podcast! (16:00) TWITTER / INSTAGRAM: @dariusten1 PLUG: Michigan Little…
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Our Listen Up panelists are back and ready for Episode 3! S1.E3 ∙ Grandmaster of the Wolfhunt Mon, Oct 4, 2004 Megan invites Bernie Widmer to her school's professional guest-speaker day and only "allows" her dad to join in with a long list of stringent conditions. Despite Will's warning that it's such a tough crowd, even senator-astronaut John Glen…
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Leaders in Customer Loyalty Brand Stories featuring Portillo’s
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Send us a text Bringing Loyalty to Life with an Authentic, Brand-First Approach Since its founding in 1963, Portillo’s has built a loyal following with its crave-worthy Chicago-style street food, from iconic Italian beef sandwiches to its famous chocolate cake. Customers don’t just dine at Portillo’s—they celebrate there, creating memories that spa…
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Building a Culture of Innovation Through Empowerment
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In this episode, Dr. Joseph Michelli delves into how leaders can cultivate a culture that nurtures innovation by empowering their teams. He outlines essential strategies such as fostering psychological safety, encouraging experimentation, and celebrating curiosity. Dr. Michelli emphasizes the importance of diversity in driving creative solutions an…
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Getting to know Voyage Loyalty, The Loyalty Programme for Seafarers (#655)
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This episode focuses on Voyage Loyalty … a fascinating loyalty programme for V.Group. It creates a more engaging and valuable employment experience for seafarers, bringing them respect for their hard work and dedication. With Bridget Blaise-Shamai, Senior Commercial Officer, and Rory Mackenzie, the Loyalty Program Manager, for Voyage Loyalty. Today…
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MEGA Episode: Southwest Airlines – Part 2
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In Episode 47, Global Chair of Loyalty Summit David Feldman chats with Henry Harteveldt, Travel Industry Analyst and President of Atmosphere Research Group, about the new changes at Southwest Airlines and what it means from the industry perspective.
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Will Points-based Currency Potentially Usurp Cash as King? (654)
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This episode features one of our industry's well known loyalty leaders when it comes to loyalty finance and loyalty strategy, Evert de Boer. Evert is the Managing Partner at On Point Loyalty, a global advisory firm exclusively niche to loyalty finance and strategy. He is the CEO at Fidivo, which has built the first off-the-shelf loyalty program fin…
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367. "It's Cheek Perry Blossom Season" - Jim Moye
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Chuck and Roxy are back and open today's episode with a big announcement from Ed Butt (Episode 51) about a upcoming Colorado gathering on Thursday, April 10 at Murphy’s Tap House at the NW corner of Dillion and McCaslin in Superior or Louisville just northeast of the McCaslin exit on Hwy 36. (People will start gathering at 6:00pm with a 7:00pm Dinn…
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Newscast 19 - The Airline Status Wars
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Has British Airways opened a Pandora’s box, or will the airline emerge largely unscathed from the status war they started?Autor: Loyalty Wired
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Leaders in Customer Loyalty: Executive Spotlight featuring Per Jensen, Director of Loyalty, Stop and Shop
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Send us a text Welcome to the latest installment of Leaders in Customer Loyalty, the podcast where Loyalty360 sits down with some of the most innovative and accomplished leaders in customer loyalty, engagement, and experience. As part of our Executive Spotlight series, we’re excited to feature a conversation with Per Jensen, Director of Loyalty at …
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The Role of Emotional Intelligence in Exceptional Leadership
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In this episode, Dr. Joseph Michelli explores how leaders can harness emotional intelligence (EI) to enhance their effectiveness and influence. He emphasizes the importance of self-awareness, self-regulation, and empathy in building team trust and loyalty. By practicing clear and empathetic communication and adapting to change, leaders with high EI…
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Chuck and Roxy are back with special guests Ritz and Dina near Dinora to do a re-watch of the CBS short lived sitcom "Listen Up." Season 1 (Episode 2) Tony's manhood is threatened from all sides. At work, studio boss Paul wants him and Bernie to make a more trendy, active opening, but his smaller O-size wrecks every single attempt. When Bernie tell…
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First Tech's Commitment to Innovation and Customer Loyalty: An Exclusive Interview with Mairi Burns
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Send us a text First Tech Federal Credit Union has a long-standing history of serving individuals in the tech industry, providing financial services tailored to their unique needs. In a recent interview, Mairi Burns, Vice President of Brand Marketing at First Tech, discussed the organization’s strategic vision, customer loyalty initiatives, and the…
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The World's LARGEST Loyalty Programs? (#653)
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This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. Today’s topic is super fun and something we’ve never done before on the show. We discovered some research that one of our loyal listeners compiled which listed the membership figures of some of the world’s largest loyalty programs. Tha…
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The Art of Building Enduring Relationships!
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In this episode of the Customer Experience Bus podcast, Joseph Michelli welcomes Dana Klein, the CEO and founder of Klein Strategies, to explore how brands can build lasting relationships with customers through empathetic engagement and elevated service. Dana shares valuable insights into designing seamless customer journeys, tackling service break…
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MEGA Episode: Southwest Airlines – Part 1
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In Episode 46, Global Chair of Loyalty Summit David Feldman chats with Gary Leff, Author of View From The Wing, about the new changes at Southwest Airlines and what it means for both the airline and frequent flyers.
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This episode of Let's Talk Loyalty & Loyalty TV is in Spanish. En el episodio de Let’s Talk Loyalty en Español está con nosotros Katia Cortes, líder del programa de lealtad Santander Unique Rewards. El programa sirve a las tarjetas Premium del banco con una propuesta de valor basada en experiencias y momentos especiales que buscansorprender a los u…
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#40: Marketing Automation & Customer Loyalty
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Loyalty Talk mit dem Experten für Marketing Automation und Customer Engagement Sebastian Starke von der nexum AG In dieser Episode des Loyalty Talk Podcast ist mein Kollege Sebastian Starke zu Gast. Sebastian verantwortet das Thema CRM & Customer Engagement bei der nexum AG, einer full-service Digitalberatung und -agentur. Wir sprechen im Podcast z…
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Leaders in Customer Loyalty: Executive Spotlight Featuring Don Smith, Chief Consulting Officer, Capillary
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Send us a text In this edition of Loyalty360’s Executive Spotlight, we speak with Don Smith, Chief Consulting Officer at Capillary Technologies. With nearly two decades of experience at Brierley, now part of Capillary, Don offers unique insight into the evolving loyalty landscape — from program design and advanced analytics to the role of AI-driven…
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366. "The ban is over" - Mike Vormittag
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Chuck and Roxy are back with 3rd Wheel Ritz and open the show with a special RIP and a movie and Broadway review. They also announce their most recent contest winner and announce their NEW contest! March Madness is here! Join in the fun with the password "usethecode." Next it's time to "Meet the Littles" as our hosts welcome Mike Vormittag to the s…
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The Long Game: Building Sustainable Customer Loyalty
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In this episode, Dr. Joseph Michelli discusses the importance of building customer loyalty for sustainable business success. He outlines effective strategies such as consistently delivering reliable service, engaging customers beyond transactions, and creating emotional connections through gestures like surprise and delight—a concept he explored in…
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Leaders in Customer Loyalty: Brand Stories | How Applebee’s Date Night Pass is Redefining Romantic Dining
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Send us a text For many, Applebee’s is more than just your neighborhood bar and grill, it’s a place where lifelong memories are made. Whether it’s a first date, a post-game meal with teammates, or a family gathering, the brand has fostered deep emotional connections with its guests for generations. By focusing on personalization, relevance, and emp…
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