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Online Retailer

Online Retailer

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Brought to you by Online Retailer, Australia’s leading retail tech conference and expo. Recorded live at Online Retailer Conference & Expo, we chat with world-class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big. Ready? Let’s talk shop.
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Baby & Kids Retailers

Morgan Harris

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Morgan Harris of SpringHarris Retail provides short, action-oriented tips for independent shop owners. This show is themed to baby & children's stores, but the questions and topics covered easily apply to all independent retail.
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Welcome to Remarkable Retailer…The Show for Savvy Shopkeepers, Exceptional Entrepreneurs, and those who aspire to be one! It doesn’t matter if you are a brand new entrepreneur, if you have been a business owner for many years, or are just dreaming of opening your own enterprise. It’s time to travel the road from Ordinary to Remarkable!
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Welcome to the Digital Retailer Podcast, a show that walks the aisles of retail with some of the biggest industry experts and best-selling authors. Whether you work in retail or are fascinated by one of the greatest industries in the world, this podcast is for you! Be sure to subscribe and join our host, Marc Babin, each episode to get the latest innovation on technical solutions, industry trends, and much more.
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Unlock the secrets to retail success and financial prosperity as we delve into the dynamic world of commerce and entrepreneurship. Whether you're a seasoned retail veteran or an aspiring business tycoon, join us on this insightful journey where we explore the strategies, stories, and trends that pave the way to wealth in the retail industry. The host, Dan Holman is a 30+ year retail veteran and share his insights, expertise and opinions. Get ready to revolutionize your approach to retail and ...
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Ben jij een koploper? Een gedreven retailer die de dingen anders ziet, maar ook anders aanpakt? Aan de hand van hapklare insights en interviews geven we je de tools en inzichten om jouw retail beleving én bottomline naar een volgend niveau te tillen.Meer inzichten, whitepapers en tools?Ga naar https://www.tilroy.com/retail-koplopers/Retail Koplopers, gepresenteerd door Tilroy
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Join indie retail hypewoman and founder of Feel Good Retail, Janine Mulone, to discuss the highs, lows, and how-tos of running an independent retail business. In each episode Janine and her guests share exclusive insights to inspire small brands to express their creativity, make money without giving up their vision, and build community. Say goodbye to forcing advice meant for much bigger businesses to fit your unique shop, goals and budget. Whether you're a brick and mortar shop owner, an eC ...
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Meet Amy Larson, the founder + designer at Overseasoned — who you might know for their merch + signature slogans like Smash the Garlic and the Patriarchy and I Scream for Reproductive Rights. 🧄🍦 Our chat covers: How Amy combined her love of food + feminism to start the company The importance of following your curiosity How to know it’s time to go f…
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Do the words “business strategy” make you feel overwhelmed, undereducated, or like “nobody puts this baby in a corner”? Me too. But also … I really love strategy at the same time. 🥸 So in today’s episode, I’m sharing how I approach retail problems in our signature feel-good ways. Tune in to hear: Why every business needs a unique strategy A few rec…
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Welcome back, retail besties! We’re kicking off season six by sharing three retail rituals you’ll want to add to your calendar ASAP. Tune in to hear: Why rituals are better than tasks The three dates we want you to get on your GCal How to prioritize data, strategy, AND self-care Want exact agendas & extra motivation to complete the rituals? 🪐 Join …
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For retailers, staying ahead in a competitive marketplace requires more than just offering great products; it demands insights into your sales performance. Sales reports are invaluable tools that provide essential data to optimize your retail operations. In this week’s blog, Dan shares three of the most important sales reports that every retailer m…
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Effective inventory management is the cornerstone of a successful retail business. To make well-informed decisions, reduce costs, and ensure optimal stock levels, inventory reports are indispensable. These reports offer valuable insights into your product flow, empowering you to keep your shelves well-stocked and customers satisfied. In this week’s…
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In the world of retail, staying competitive means staying up to date with technology. One of the most critical pieces of technology for retailers is the Point of Sale (POS) system. But a good POS system is much more than just a cash register; it's a versatile tool that can transform your business operations. On this week’s podcast, Dan shares the m…
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Making Smart Buying Decisions: Beyond Vendor Relationships Building strong connections with vendors, suppliers, and representatives is often considered essential for success. However, too often, retailers make the mistake of basing their buying decisions solely on these relationships, sometimes to their detriment. This week Dan shares why it's cruc…
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As the calendar has turned and a new year has arrived, it's a time for reflection and renewal, a time to embrace fresh beginnings and set your sights on new horizons. In the world of retail, the start of the year presents a perfect opportunity to recite your values, sharpen your focus, and recast your vision for the future. It's the moment to reset…
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In the fast-paced world of retail, success often hinges on effective leadership. Retail leaders must wear many hats, from managing teams and optimizing operations to adapting to ever-evolving market trends. To excel in this role, having a well-organized calendar is more than just a convenience; it's a powerful tool that can make or break your abili…
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In our fast-paced, digitally connected world, email has become an integral part of our daily lives. We receive countless messages, newsletters, and notifications, leaving our inboxes often cluttered and overwhelming. Yet, there is something profoundly satisfying about achieving the elusive goal of an empty email inbox. Beyond the satisfaction, an e…
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In the world of retail, understanding your customers and their behavior is a crucial component of success. One of the most valuable tools in achieving this understanding is traffic counting in your store. This data-driven approach has the potential to transform your business by providing insights into customer behavior, helping optimize operations,…
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In the world of retail, the way you meet and engage with your guests can have a profound impact on their overall experience. Understanding the differences between greeting guests in your store and meeting guests can help you tailor your approach to create a warm and inviting atmosphere. This week Dan delves into the distinctions between these two s…
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Is your team ready? Do they have the tools they need to win this holiday season? On this week’s podcast Dan expands one of his favourite topics... The Wealthy Retailer’s Selling System is a comprehensive approach that ensures every guest in your store receives an equal and specified level of service. This system is designed to provide a consistent …
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In our ultra fast-paced world of retail, the words "serving" and "helping" customers might seem like they're used interchangeably, but there's a profound difference between the two approaches. While helping customers is undoubtedly important, focusing onserving elevates the shopping experience to new heights. On this week’s podcast, Dan explores th…
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In the dynamic world of retail, success isn't solely dependent on innate talent. While talent can be a valuable asset, it's often the less tangible qualities that set individuals and businesses apart. On this week’s episode, Dan shares 10 essential elements of retail success that require no special talent but will make a world of difference in a re…
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Revealing Retail Success Secrets: A Three-Decade Journey with Dan Holman Step into the world of relentless determination with your host, Kyle Dubé, as he engages in a captivating conversation with Dan Holman, the driving force behind Canadian Retail Solutions Inc. Step into the world of relentless determination with your host, Kyle Dubé, as he enga…
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In this episode, we travel to the past - quite literally - to find answers for the future. By taking the time (an hour, tops) to review previous seasons, you'll be amazed at how few decisions you have to make going into this year. The goal is to improve, not re-invent besties! Get our free 2023 low-key holiday planner here Download the Holiday Revi…
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Smooth sailing for your season with these simple tactics. Plan your finish line celebration Set an intention Formalize a goal Use the past as your planner Spill the beans Write a permission slip Create a place for "not now" ideas + observations Set an end of day ritual Get our low-key holiday planner Join our Holiday Planning Power Hour on October …
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Because you can't do everything all at once, despite the urge. In this episode, we cover: Balancing our priorities and mono-tasking What "sustainable growth" means in your own words Redefining business planning Finding inspiration in natural cycles ✨ Get our free 2023 Holiday Planner here ✨ 🕸 feelgoodretail.com 📱 @feelgoodretail ✉️ hiii@feelgoodret…
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Meet Phoebe Sherman, the founder, designer, podcast host + funny video maker over at Girl Gang Craft - a community for creatives. GGC is a multifaceted community with a podcast, apparel line, classes + courses, a membership and craft fairs in Oakland, CA, Salem, MA and Providence, RI. Our chat covers: Tips for your first market or pop-up What it lo…
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Can Retail Leave Social Media? Today, I tackle that question with my friend, collaborator and brilliant business baddie Amelia Hruby in a conversation originally hosted on her podcast, Off The Grid. Tune in to hear Amelia and I discuss how social media has rapidly shifted for retailers and why chasing the algorithm might be the worst sales strategy…
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Meet Erin Myles, founder of Brave Daughters - an intentional jewelry brand. Erin and Brave Daughters have experienced some major growth over the past few years, going from a pop-up model to multiple retail locations, a website overhaul and the expansion of their line. We talk a lot about what that has looked and felt like, as both a business owner …
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The Indie Advice Column is back and today we're covering one of the most frequently asked questions - "WTF is going on with Instagram?" If you resent how many times you refresh your feed, find yourself seriously struggling with low engagement or have ever called IG a "necessary evil" this episode is for you. We cover: The emotional impact Instagram…
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What would it look like for small businesses to join forces and demand better conditions and systems from the tech companies they've come to rely on? If you've ever complained about high fees, low standards or greedy CEOs, this is the episode for you. The Indie Sellers Guild is a grassroots, non-profit organization created to promote equitable and …
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Welcome to our brand spankin' new series, the Indie Advice Column, where Janine dives deep answering your retail questions. We're kicking off the series with a question that has taken many shapes over the years, all boiling down to "how can I make my online shop less... basic?" Some of you have IRL experiences that feel robust and vibrant, and worr…
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Meet Jennie Lennick, founder of Jenny Lemons - a vibrant accessory and colorful lifestyle brand based in San Francisco. Jennie is proof that artists make great strategists and our conversation was a potent reminder that focus can radically transform your business. Our chat covers: how her traditional art background led her to open a retail business…
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Happy almost-Summer, retail besties! 🌞 We’re kicking off a new season of Retail for the Rest of Us, and I’m so excited to be back in your earbuds. In this episode, I share the big question I’ve been grappling with lately — what is enough? And I tell you about my new vision for Feel Good Retail and indie retailers everywhere…including why this podca…
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Hey hey, retail besties. This week I’m talking about making changes, and I’m sharing one of Feel Good Retail’s guiding principles — Form Follows Function. Join me in releasing customer expectations and centering yourself in your businesses (for once). So we can reevaluate what’s working and make changes with confidence. 🛍 Get the free Indie Retail …
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Alright, bestie. After a few weeks of strategy, today we’re talking about feelings. Join me in breaking down the myths that hold too many indie retailers back — including the false idea that you’re “bothering” your clients, or that making sales = selling out, or that paid ads are the only way to grow. None of that’s true! So let’s talk about it. An…
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This week on the pod, we’re talking about making assumptions — you know those pesky things that make an a** out of you, me and your shop strategy? Tune in for some gentle reminders that you’re actually great at your job. Then join me to learn the three magic numbers that will simplify your analytics and help you do less better. And don’t forget to …
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This week I’m unpacking the #1 way we block our own success AKA Doing Too Much. Tune in to learn why I tell 90% of Feel Good Retail clients that there’s too much going on in their business. Then join me in learning to focus on biz fundamentals and plug our energy leaks with three do-less ways to kick off your shop’s spring strategy. And don’t forge…
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Happy Spring, retail besties! 🌸 Janine, here. Remember me? In this episode, I’m coming to you voice-memo style to once again get vulnerable about where I’m at with my business. The good news is that I don’t want to quit my business any more! And the even-better news is that you get to help shape the next phase of Feel Good Retail and Retail for the…
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Indie retail besties, let's be real...our businesses are not going to thrive (or even survive, frankly) if we burn ourselves out. So ask yourself 'can I sustain this pace indefinitely?' Tune in for my take on what sustainability means for small businesses, how we can work more like nature, and why working on your shop (versus in the shop) will help…
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Hey retail besties 👋 To kick off the New Year, I’m sharing one of my favorite intuitive practices for indie retailers — the Feel Good Retail soul statement meditation. I use this meditation to help business owners come back to the motivation they had when they started their business, so they can make empowered, visionary decisions for the future So…
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This week’s episode is for everyone who’s bracing themselves for the dreaded holiday gathering question — "how's that little business of yours going?" ... or worse “when are you gonna get a real job?” So triggering, isn’t it?! Because you know that running your business is hard work. I know that running your business is hard work. But too many peop…
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Two months ago, I returned to the pod to share that I’d been thinking about quitting my business. And I told you about the 25 things I’m quitting instead of quitting my business. Checking email in bed. Skipping lunch. Creating for the algorithm. I was kicking them to the curb! But did I…? In today’s episode, I’m back with an update on how all my qu…
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The year is starting to come to a close, and here at Feel Good Retail that means the reflection has started! So this week I’m sharing the three biggest lessons I’ve learned in 2022 including— I don’t need more ideas (but I do need more follow through) Follow the feedback! Comparison is the death of creativity Whether you’re counting down the days u…
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This time of year the pressure starts to build. So instead of offering another thing to think/do/implement, this week I’m checking in to help us recenter. Tune in so we can: Take a deep breath together Remember to stop comparing ourselves to other retailers/business owners/influencers/high school frenemies online Release urgency & focus on what’s r…
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In the world of retail, we’re taught that running a sale is always a good idea - because more transactions = more money = good. But is that really true? And do we have to run promotions at the holidays or any other time? Here’s what I think: promotions are a tool, not a necessity. Tune in to this episode for: A permission slip to have a sale-free h…
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It’s been a long year, besties. And I don’t know about you, but I’m exhausted…just in time for the busiest season in retail. So if your inner monologue feels like any (or all) of these emojis 😬😵‍💫💩😴, tune in for the seasonal support you’ll need to: Grant yourself permission to push things to 2023 Surrender to this time of year Put your business on …
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Every holiday season has it’s own unique flavor that effects everything from your decisions as a business owner to your customers’ approach to shopping. This season that flavor seems to be recession… Yikes. 😅 But it’s ok! Who knows more about making big magic with a small budget than indie retailers?! Litttttterally NO ONE. Tune in for our take on …
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Als u deze column tot het einde uitleest of beluistert, zult u merken dat het er één is die hoop en oplossingen beschrijft voor de kleine winkels. Maar dan moet ik eerst even de werkelijke situatie rauw en onversneden brengen. Wie de woestijn van gevaren niet doorkruist, kan nooit in de oase van de oplossing komen. Daar gaan we.…
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How do you get back to business when you’re so tired/burned out/exhausted you want to close up shop forever…? Well, last week I shared everything I’m quitting instead of my business. So this week I’m checking in with what actually feels good in my work. And sharing how all our choices (retail and otherwise) can be more aligned. Tune in to hear me u…
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Hey babe. Can we all agree that it’s been a tough year for small business owners? In this episode, I share a few big behind-the-scenes changes at Feel Good Retail and come clean about something I was struggling with all summer — wanting to quit my business. Tune in to hear how I came back from the brink of burning it all down. And keep listening fo…
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Intuïtief denken we dat meer altijd beter is. Als we meer potentiële klanten aanspreken, kan dat toch alleen maar goed zijn, zou je denken? Dat is een misvatting die gestoeld is op de wet van de grote getallen. Je neemt een zo breed mogelijke doelgroep en hoopt dan een percentage ervan te scoren. In die redenering vergeten ondernemers dat om meer k…
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This week, on The Wealthy Retailer®, Dan chats with Michelle Hougland - a successful online entrepreneur with multiple streams of income who now teaches other online entrepreneurs how to reach that same level of success. Being in the industry for 17 years, Michelle launched a digital ebook and online course - Ebay Consignment: The Easy Way - and ha…
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This week, on The Wealthy Retailer®, Dan welcomes Alvin Narsey - a trained pharmacist from Melbourne, Australia who changed up the pace by buying and selling pharmaceutical businesses over the past 16 years. As Alvin moved towards entrepreneurship, he quickly realized that when you’re trained to be a pharmacist, you’re trained as a clinician…NOT a …
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