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Hoteliers are you out there? Wow, it's been a while and we are here to talk about all of it. Sam Tucker, Director of Sales & Marketing for the Adolphus Hotel in Dallas, Texas talks about what it was like to be the only Director to close the doors of the Adolphus since it opened in 1912! We also welcome the hilarious Riley Nail, Brand Director of Ma…
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Christine Trippi has held just about every position in the hotel industry from Shuttle Driver to General Manager. In her current role, she travels around the country and works with Marriott Hotels who are in need of leadership, training and guidance. Her new book is called Yes is the Answer and it walks you through 4 easy steps on how to answer any…
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Hola, bienvenido a Cancun. This week we visit the beautiful beaches of Cancun and the top notch hotel employees who keep all your secrets. I'm looking at you Desire hotels. Hear about the amazing hotel employee who not only rode in the ambulance with a guest to the hospital but also flew home with her to the United States after she broke her wrist …
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Are you watching Big Little Lies? Yes, of course you are. Well let's take a trip to the setting of the show. Are the TripAdvisor reviews as pretentious as the characters on the show? You know they are, so stop asking and listen because you're in for a real trip to crazy town. Also, a special thank you to the hoteliers who are working in Monterey.…
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Let's face it, we all wish we lived in San Francisco which is why it's so damn expensive. If we can't afford to live there we can visit and stay at some of the greatest hotels. This week we look at The Tenderloin Hotels as well as a few luxury hotels like the St. Francis, Fairmont, InterContinental, and more.…
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What a fascinating trip around the world with Rocco Bova. Rocco is currently the General Manager of the stunning resort Chable in the Yucatan. Roco takes us through his hotel story of growing up in Southern Italy and how he managed to work at some of the greatest luxury hotels. His career has spanned Italy, London, Singapore, India, Dominican Repub…
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Boo! It's always amazing what people put on TripAdvisor but this week... WHAT. IS. HAPPENING?!?! A man see's only Japanese ghost, while another man talks about being sodomized by ghosts (ON TRIPADVISOR!) Why am I yelling? It's a fun episode and Sam's impression of an annoyed gay ghost really tied the episode together.…
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St. Louis has a lot to offer especially when it comes to crazy TripAdvisor reviews. Like Jennifer's review of the Clayton Plaza Hotel where two man ghosts visited her and her friend in the night. "You in trouble girl" Or the seven year old who found an adult sex toy under the bed. Enjoy our walk through awkward TripAdvisor reviews.…
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This week we're heading to NOLA to hear from Truth Teller who shares her experience of a rat chasing her to the hotel's kitchen. Also we visit the Olivier House Hotel and hear from Jim. Jim might be the best hotelier to ever respond to TripAdvisor reviews. Where should we visit next week? Send us a message at hotelstoriespodcast.com…
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This week Todd tells the story of his going away party that ended in the GM being fired, how he handled a situation with a sex worker who refused to leave the hotel and how he connected with his team by cooking them breakfast once a week. Todd also had the opportunity to work in LA and witnessed the best stories of celebrities giving back. You can …
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This week Sam talks about how he started in hotels and the jobs he worked along the way to his current role as the DOSM of the historic Adolphus Hotel. His stories include the time he entertained Patti LaBelle in the lobby because her room wasn't ready and the time a coworker brought a stray dog to work and it bit me in the face.…
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