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1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
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Treść dostarczona przez The National Defense. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez The National Defense lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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Treść dostarczona przez The National Defense. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez The National Defense lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
The National Defense is the ONLY nationally-syndicated talk radio show geared towards active-duty military, reserves and their families.
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Podobny do The National Defense

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“LA Made” is a series exploring stories of bold Californian innovators and how they forever changed the lives of millions all over the world. Each season will unpack the untold and surprising stories behind some of the most exciting innovations that continue to influence our lives today. Season 3, "LA Made: The Other Moonshot," tells the story of three Black aerospace engineers in Los Angeles, who played a crucial role in America’s race to space, amid the civil unrest of the 1960s. When Joan ...
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continue reading

1
Stuff Mom Never Told You
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Subscribe
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continue reading
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As She Rises brings together local poets and activists from throughout North America to depict the effects of climate change on their home and their people. Each episode carries the listener to a new place through a collection of voices, local recordings and soundscapes. Stories span from the Louisiana Bayou, to the tundras of Alaska to the drying bed of the Colorado River. Centering the voices of native women and women of color, As She Rises personalizes the elusive magnitude of climate cha ...
…
continue reading

1
What Could Go Right?
The Progress Network with Zachary Karabell and Emma Varvaloucas
Subscribe
Unsubscribe
Subscribe
Unsubscribe
What if instead of being on the brink of disaster, we’re on the cusp of a better world? No one can deny the challenges the world faces, from pandemics to climate change to authoritarianism. But pessimism and despair are too easy a response. Each week, Progress Network Founder Zachary Karabell and Executive Director Emma Varvaloucas convene a diverse panel of experts to discuss the central issues of our era, including sustainability, polarization, work, and the economy, and make the case for ...
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continue reading
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continue reading

1
Focus on Marriage Podcast
Focus on the Family
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Subscribe
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If you’re married — or soon to be — you’ve got questions. What makes this relationship work? How do I fix it when it breaks? Where do I go when I need help? Host John Fuller and marriage experts Dr. Greg and Erin Smalley help answer those questions with practical, down-to-earth insights based on God’s design for marriage. Find answers and inspiration in every short episode of this Christian marriage podcast.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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continue reading
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…
continue reading

1
Fajr Reminders - Mahmood Habib Masjid and Islamic Center
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Subscribe
Unsubscribe
Subscribe
Unsubscribe
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…
continue reading