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Retail Retold
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Treść dostarczona przez DLC Management Corp.. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez DLC Management Corp. lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.
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301 odcinków
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Treść dostarczona przez DLC Management Corp.. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez DLC Management Corp. lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.
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Retail Retold

1 What's in Store: What are the impacts of privatization in retail? 39:01
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Will Chris and Karly agree on the impacts of privatization on retail? In this episode, Chris Ressa and Karly Iacono focus on significant deals such as Walgreens' privatization by Sycamore Partners, Nordstrom's strategic move to go private, and Blackstone's acquisition of ROIC. What are the implications of these changes for investors? Plus, they recap the highlights of ICSC OAC from earlier this month. Takeaways were the changing role of AI in retail and the overall sentiment in the industry. Takeaways The retail real estate market remains positive despite volatility. AI is becoming increasingly integrated into retail operations. Privatization can offer retailers flexibility and strategic growth opportunities. Investors need to consider the implications of ownership changes on loan covenants. Walgreens' privatization raises questions about future store closures. Nordstrom's move to go private reflects confidence in long-term growth. Blackstone's acquisition of ROIC signals bullishness in retail real estate. The trend of consolidation among public REITs continues. Retailers are exploring innovative ways to grow through acquisitions and assignments. The importance of understanding the real estate implications in privatization deals. Chapters 00:00 Key Takeaways from ICSE OAC Conference 05:53 The Impact of AI on Retail 09:11 Understanding Retailers Going Private 12:01 Financial Flexibility and Strategic Growth 14:53 Real Estate Investor Perspectives on Ownership Changes 17:57 Case Study: Walgreens and Sycamore Partners 24:06 Case Study: Nordstrom's Strategic Move 29:53 Case Study: ROIC and Blackstone's Acquisition…
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Retail Retold

1 Positraction in real estate and the tire business 25:39
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Have you ever thought about real estate beneath the stores where you shop? Evan Mouhalis does, and he does it well. In this conversation, Chris Ressa and Evan, a real estate entrepreneur and managing partner of Mahalas Capital Management, discuss Evan's journey from commercial real estate finance to developing retail properties and venturing into the tire business. The conversation covers various aspects of real estate development strategies, market challenges, tenant relationships, and insights into operating a tire business. Evan shares his experiences, lessons learned, and future plans, emphasizing the importance of adaptability and strategic decision-making in a changing market. What you'll hear: How Evan's career in commercial real estate finance helped develop his primary focus on retail development, particularly single-tenant net lease assets. Why he prefers to enter deals with tenants already in place to minimize risk. How he has developed properties for notable tenants like Chipotle and Sprouts. He has thoughts on the current market challenges of high costs and compressed spreads. The importance of transparency with tenants during negotiations. How the tire business was his path to gain control over his expansion plans. The importance of marketing in the success of his tire business. Why owning the real estate for his tire stores is a long-term play. What Evan thinks the future holds many opportunities despite market uncertainties. 00:00 Introduction to Evan Mahalas and his journey 02:59 Real estate development strategies 06:09 Navigating market challenges and tenant relationships 08:50 Venturing into the tire business 11:53 Insights on operating a tire business 14:58 Marketing and customer engagement in the tire industry 18:03 Future plans and market predictions…
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Retail Retold

1 Sweet secrets behind It'Sugar's explosive growth 24:41
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It'Sugar is more than just a candy store. It's an immersive experience. In this episode of Retail Retold, Chris Ressa interviews Jonathan Schwartz , the Vice President of It'Sugar. Jonathan shares his journey in real estate, detailing his experiences from corporate real estate to leading the real estate department at It's Sugar. He discusses the unique positioning of It's Sugar as more than just a candy store, focusing on immersive experiences and growth in various retail formats. Jonathan also provides insights into market trends, the success of flagship stores, and the company's innovative approach to product offerings. Takeaways It'Sugar focuses on creating immersive retail experiences. The company has grown from 85 to 125 locations since acquisition. Retail vacancies are at an all-time low, impacting market dynamics. It's Sugar is exploring opportunities in airports for future growth. The flagship store concept blends retail with entertainment. Unique product offerings differentiate It's Sugar from competitors. The company prioritizes locations with high foot traffic and dwell time. All flagship stores are profitable, contributing to brand visibility. It's Sugar aims to expand its footprint with smaller store formats. Chapters 00:00 Introduction to Jonathan Schwartz and It's Sugar 02:31 Jonathan's Journey in Real Estate 05:56 The Evolution of It's Sugar 09:34 Market Insights and Growth Opportunities 12:47 Unique Store Concepts and Experiences 19:00 Flagship Store Success Stories…
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Retail Retold

1 Retail Retold Replay - Growth fueled by caffeine 33:13
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In this episode of Retail Retold, host Chris Ressa speaks with Aaron Harris , Vice President of Real Estate and Construction for Dutch Bros Coffee. They discuss the unique drive-thru experience at Dutch Bros, the company's rapid expansion plans, and how they navigated the challenges of the pandemic. Aaron shares insights on the Albuquerque store's opening, the importance of market knowledge, and the lessons learned throughout his career in retail real estate. Takeaways Dutch Bros Coffee operates 415 locations, all run by operating partners. The drive-thru model creates a unique guest experience focused on personal connection. Dutch Bros has never closed a store, showcasing strong operational success. The company is expanding into new markets, including Texas and Oklahoma. During the pandemic, Dutch Bros leaned into growth rather than retreating. The Albuquerque store opened with significant community excitement and support. Data analytics play a crucial role in site selection for new stores. The importance of persistence in securing desired retail locations is emphasized. Dutch Bros aims to treat every customer equally, regardless of their purchase size. The conversation highlights the evolving consumer behavior in the food and beverage sector. Chapters 00:00 Introduction to Retail Retold 00:57 Meet Aaron Harris and Dutch Bros Coffee 04:05 The Unique Drive-Thru Experience 08:11 Expansion Plans and Market Insights 12:05 Navigating the Pandemic and Consumer Behavior 16:05 The Story Behind the Albuquerque Store 25:10 Lessons Learned and Retail Wisdom…
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Retail Retold

1 "What's in Store?" - The retailers surprising us right now 30:39
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Can two retail real estate thought leaders really pick five "favorite" retailers? It's like picking a favorite kid! In this episode of 'What's in Store,' hosts Chris Ressa and Karly Iacono do pick some favorites, spotlighting innovative retailers across various categories. They explore the performance of general merchandisers, grocery stores, soft goods, specialty retailers, hard goods, and food and beverage businesses, highlighting their growth strategies and consumer appeal. The conversation emphasizes the importance of innovation, market adaptation, and delivering value to consumers in today's competitive landscape. Takeaways Walmart continues to innovate with drone deliveries and cashier-less stores. Trader Joe's focuses on thoughtful growth and a positive shopping experience. TJX is thriving despite challenges in the home goods sector. Boot Barn capitalizes on the outdoor lifestyle trend and country music popularity. Tractor Supply is expanding its appeal to suburban and urban consumers. Home Depot is actively redeveloping obsolete malls for new store locations. Sherwin-Williams is outperforming competitors with strong financials and a clear brand. Wingstop's unique franchise model has led to significant growth and market expansion. Texas Roadhouse offers a family-friendly dining experience at an affordable price. Value-oriented retailers are thriving in the current market. Chapters 00:00 Introduction to Retail and Real Estate Trends 01:51 Spotlighting Innovative Retailers 06:04 General Merchandisers and Grocery Insights 12:03 Soft Goods Retailers and Their Growth 15:59 Specialty Retailers Making Waves 19:58 Hard Goods Retailers and Market Adaptation 23:48 Food and Beverage Retail Trends 29:56 Conclusion and Key Takeaways…
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Retail Retold

1 Setting the stage for retail construction success 16:50
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In this episode of Retail Retold, host Chris Ressa speaks with Peyton Thomas , Vice President of Construction at Renovo Construction . They discuss Peyton's unique journey from a career in acting to construction, the innovative approaches Renovo takes in the general contracting industry, and the challenges faced during the construction of a Dick's Sporting Goods store in Ithaca, New York. The conversation highlights the importance of partnerships in the industry and how Renovo aims to build strong relationships with clients and tenants. Takeaways Renovo focuses on providing a professional approach to contracting. The company aims to align with landlords' and tenants' goals. Creative problem-solving is essential in construction projects. Weather conditions can significantly impact construction schedules. Design changes can complicate project timelines. Team communication is crucial during construction challenges. Building relationships with clients is a priority for Renovo. Trust is fundamental in contractor-client relationships. Renovo's experience enhances its partnership with DLC. Chapters 00:00 Introduction to Peyton Thomas and Renovo 02:58 Peyton's journey from acting to construction 05:57 Understanding Renovo's unique position in the market 09:07 Building two projects at once - Dick's Sporting Goods in Ithaca, NY 12:05 Navigating the challenges of changing designs and personnel 15:01 Future growth is built by building partnerships…
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Retail Retold

In this episode of Retail Retold, host Chris Ressa speaks with bankruptcy counsel Scott Fleischer , partner at Barclay Damon , about the intricacies of retail bankruptcies, focusing on the Chuck E. Cheese case during the COVID-19 pandemic. They discuss the unique challenges faced by retailers, the role of landlords, and the impact of lender support in bankruptcy outcomes. The conversation also touches on the contrasting experiences of Chuck E. Cheese and Container Store in their respective bankruptcy proceedings, highlighting lessons learned and the evolving landscape of retail bankruptcy. Takeaways The Chuck E. Cheese bankruptcy case was notable for its timing during COVID-19. A unique provision in the bankruptcy code allowed for rent delays. Landlords were able to secure insurance requirements during bankruptcy. The judge's decision favored landlords in the Chuck E. Cheese case. Lender support is crucial for a successful reorganization in bankruptcy. Container Store's bankruptcy was a pre-packaged restructuring. Retail bankruptcies can present opportunities for landlords. Misconceptions exist about the causes of retail bankruptcies. Bankruptcies can lead to significant changes in retail real estate. Chapters 00:00 Introduction to Bankruptcy and Retail 01:36The Chuck E. Cheese Bankruptcy Case 05:14Navigating Rent Delays and Abatement 10:09The Role of Lenders in Bankruptcy 12:39Comparing Chuck E. Cheese and Container Store 18:50Lessons Learned from Retail Bankruptcies…
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Retail Retold

1 Customer experience and a killer business plan – a robust blend 16:03
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In this episode of Retail Retold, host Chris Ressa and Travis Farren, Vice President of Leasing at DLC are feeling the vibes of a unique coffee shop that opened at La Frontera Village, just outside of Austin, TX. Putting the customer experience at the center of the shop, the owner was executing on a robust business plan that has set him up for success. With over 20 years in the industry, Travis shares his experience with the dynamic changes in retail leasing over the past five years, the impact of COVID-19, and the innovative retail concepts and trends that are emerging in the market.…
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Retail Retold

1 Retail...Stat! Relationships and the future of retail 19:13
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This week, host Chris Ressa interviews Josh Suffin, president of RetailStat (formerly CreditIntel), about the evolution of the company, the importance of relationships in retail real estate, and insights into the current state of the industry. Josh shares his journey in the retail sector - he started part time at RetailStat at the age of 15! - the significance of understanding client needs, and the future of PropTech. The discussion also touches on the challenges and opportunities within retail real estate, emphasizing the need for strong merchandising and customer understanding. Takeaways RetailStat has evolved significantly, expanding its client base and product offerings. Building relationships is crucial in the retail real estate sector. Understanding client needs quickly can drive business growth. Mentorship played a key role in Josh's career development. The retail industry is seeing a shift towards PropTech solutions. Retail real estate is slower to adopt new technologies compared to other sectors. Successful retailers understand their customers and adapt to their needs. Merchandising and product selection are critical for retail success. The future of retail real estate looks promising with new technologies and strategies. Chapters 00:00 Introduction to Retail Stat and Josh Suffin 02:49 Growth and Evolution of Retail Stat 06:08 The Importance of Relationships in Retail Real Estate 09:02 Navigating the Retail Real Estate Landscape 11:56 Advice for Future Generations in Retail Real Estate 14:55 The State of PropTech and Its Future 17:47 Current Trends in Retail Real Estate 21:00 Conclusion and Reflections on the Industry…
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Retail Retold

1 What's in Store? - Value in vogue and voracity in fitness trends 42:24
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Topics: Retail, real estate, consumer spending, holiday sales, health and wellness, gym industry, marketing psychology, e-commerce, value retail, consumer trends In this episode of What's in Store, hosts Chris Ressa and Karly Iacono are in the nitty-gritty of consumer spending trends, holiday sales performance, and the HOT category of health and wellness. They also discuss the psychology behind marketing headlines, the significance of value in retail, and the booming gym industry, all while emphasizing the importance of understanding consumer sentiment in today's market. Takeaways Betteridge's Law suggests headlines ending in a question mark usually have a 'no' answer. Holiday sales outperformed expectations, indicating strong consumer spending. Consumers are willing to spend more despite rising debt and inflation. E-commerce growth is significant, especially for retailers with omni-channel platforms. Value retailers, such as discount and off-price stores, outperformed during the holiday season. Health and wellness is a rapidly growing sector, driven by cultural shifts towards healthier lifestyles. Gym memberships are at an all-time high, indicating a strong interest in fitness. The competition in the gym industry is fierce, with many specialized offerings available. Consumers are more value-conscious when purchasing goods compared to services. Retail real estate must consider both goods and services in their strategies. Chapters 00:00 The Psychology of Headlines 03:03 Holiday Sales Performance 06:05 Consumer Spending Trends 09:03 Retail Categories and Value 11:56 The Rise of Health and Wellness 21:09 The Gym Industry Landscape 30:02 Consumer Sentiment and Spending Behavior About Retail Retold : The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories.…
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Retail Retold

In this episode of Retail Retold, Chris Ressa discusses the current state of the retail market, highlighting growth in retail sales and the implications of recent bankruptcies. He shares a detailed case study of a redevelopment project in Lockport, New York, where a vacant Walmart was transformed into a multi-tenant property. Creativity and adaptability are key drivers in commercial real estate. Takeaways Retail sales showed growth at the end of 2024, exceeding expectations. Bankruptcies like Party City provide insights into market dynamics. There is a persistent shortage of retail space in America. Creative solutions can lead to successful retail developments. Adapting to market changes is crucial for success in real estate. Getting ahead early in a project increases the chances of success. Collaboration between parties can yield innovative outcomes. The transformation of a single property can enhance community options. Understanding consumer behavior is key to retail success. Flexibility in strategy is essential in a changing market. Chapters 00:00 Retail Market Overview and Trends 04:54 Case Study: Lockport, New York Redevelopment 10:06 Lessons Learned from Retail Development…
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Retail Retold

1 Retail Retold Replay - These boots are made for walking 27:33
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In this episode of ‘Retail Retold’, host Chris Ressa and Charlie Arbing, Senior Vice President of Real Estate and Construction at Boot Barn , discuss the company’s growth trajectory, marketing strategies, and the importance of partnerships in retail real estate. He highlights the unique positioning of Boot Barn in the Western wear market and the company’s approach to customer segmentation. Charlie also shares insights from his transition from Starbucks to Boot Barn, emphasizing the value of a nimble and collaborative work environment. The discussion further explores current market trends in retail real estate and the challenges faced in development, underscoring the importance of long-term strategies and relationships with landlords. Boot Barn has grown from 250 to 425 stores in four years. The Western wear market is expanding and becoming mainstream. Marketing strategies have evolved to attract diverse customer segments. Boot Barn values partnerships with landlords and sees them as crucial for successful store openings. The company focuses on a long-term growth strategy rather than short-term gains. Current market trends show a demand for A centers over C centers. 00:00 Introduction to Boot Barn and Charlie Arbing 02:14 Boot Barn’s Growth and Market Positioning 06:47 Marketing Strategies and Customer Segmentation 10:21 Transitioning from Starbucks to Boot Barn 12:59 Partnerships and Real Estate Strategies 19:39 Current Market Trends in Retail Real Estate 25:41 Navigating Development Challenges and Future Outlook…
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Retail Retold

1 Who's getting billions left over from bankruptcy? 11:55
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In this solo episode, Chris Ressa discusses the current state of retail as we enter 2025, focusing on the recent wave of bankruptcies among both traditional and e-commerce retailers. He highlights the challenges faced by digitally native brands and the significant market opportunities that arise from the struggles of larger retailers. Ressa emphasizes the importance of understanding consumer behavior and market dynamics to capitalize on these changes in the retail landscape. Takeaways Retail bankruptcies are gaining attention as we enter 2025. E-commerce brands face high failure rates, often unnoticed in the news. The retail landscape is shifting, with opportunities for growth. Understanding the struggles of e-commerce can inform brick-and-mortar strategies. Bankruptcies can lead to significant market share opportunities. Local entrepreneurs may capitalize on the demise of larger brands. Big retailers like Walmart and Amazon are poised to gain market share. The dynamics of consumer behavior are crucial in retail success. The future of retail will depend on adaptability and innovation. Staying informed about market trends is essential for retailers. Chapters 00:00 Retail Landscape Overview for 2025 07:19 E-Commerce Bankruptcy Trends 12:29 Opportunities in Retail After Bankruptcies…
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Retail Retold

1 Going the extra Myles in retail security 13:09
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In this episode, host Chris Ressa takes a look at the world of retail security. Sedgwick Davis, co-owner of Myles Davis Protective Services, joins Chris and shares his extensive background in security, transitioning from executive protection to retail security, and discusses the founding of his company. What is driving Myles' success is their dedication to quality service, understanding community dynamics, and the importance of building relationships with local law enforcement to enhance safety in retail spaces. The conversation highlights key considerations for property owners when selecting a security provider, focusing on problem identification, community engagement, and a genuine commitment to safety and service. Takeaways Understanding the specific security needs of a property is crucial. Building relationships with local law enforcement enhances security effectiveness. Security should make customers and tenants feel welcomed, not just safe. The transition from executive protection to retail security can be challenging. A strong commitment to service is essential for security companies. Community engagement is vital for effective security operations. Security companies should be proactive in problem-solving. Creating a positive culture within the security team is important. Chapters 00:00 Introduction to Security in Retail 06:03 Catalyst for Starting Myles Davis Protective Services 12:00 Building Community Relationships for Effective Security…
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Retail Retold

1 What happens when 10,000 dealmakers converge? Top Takeaways from NY ICSC 2024 29:43
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In this episode of 'What's in Store', hosts Karly Iacono, Senior Vice President at CBRE, and Chris Ressa, COO at DLC, discuss their key takeaways from ICSC New York 2024. Creativity in deal-making, the importance of long-term strategies like five-year plans, the evolving use of retail space, market shifts towards grocery growth in the Northeast, and the aggressive expansion of mature retailers are top of their list. The need for flexibility in retail strategies and the potential for growth in various markets is a main focus. Takeaways The creativity of deal-making is becoming more prominent. Retailers are focusing on long-term strategies with five-year plans. The use of retail space is evolving with new innovations. Grocery growth is shifting towards the Northeast market. Mature retailers are aggressively expanding their footprints. Flexibility in retail strategies is increasing among retailers. Investors are looking for growth opportunities in established markets. The retail landscape is stabilizing after recent fluctuations. Creative deal-making is essential for navigating current market conditions. The importance of adapting to changing consumer behaviors is critical. Chapters 00:00 Holiday spirit and conference kickoff 01:06 Creative deal-making and business plans 04:07 Long-term strategies: The five-year plan 08:01 Changing retail space: Innovations and flexibility 14:12 Market shifts: Focus on grocery and Northeast growth 19:57 Mature retailers: Expansion and stability…
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