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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Chuckle Duster
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Treść dostarczona przez Chuckle Duster. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Chuckle Duster lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
The Dusters talk about whatever you guys can think of. Tweet at us #CDPodcast and we may cover your topic.
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25 odcinków
Oznacz wszystkie jako (nie)odtworzone ...
Manage series 83901
Treść dostarczona przez Chuckle Duster. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Chuckle Duster lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
The Dusters talk about whatever you guys can think of. Tweet at us #CDPodcast and we may cover your topic.
…
continue reading
25 odcinków
Wszystkie odcinki
×The last Chuckle Duster Podcast of the season sees James at home at the centre of the holiday season, hoping other Dusters join him in celebration. Will they? Won't they? You'll have to tune in to find out.
It's the holiday special! Podcast 21 sees a number of Dusters each prepare a short story for the season. Featuring: Joel Mellinger James Hamer-Morton Sarah Griffin Matt Little
It's podcast 20 and that means 20/20 vision, the most optimal rubiks cube technique and some difficult questions about clones and crapping yourself. Featuring: James Hamer-Morton Lisa Klevemark
The Dusters discuss Potassium, Chemtrails and explain how to make a cup of tea correctly in a 1940s style. Featuring: James Hamer-Morton Joel Mellinger Saturday by Victor Arden and Phil Ohman is licensed under a Public Domain / Sound Recording Common Law Protection License.
The Dusters discuss what you can and can't do at 18, try to make up jokes during the podcast and tell stories of their mistakes as kids. Featuring: Nick Murphy James Hamer-Morton
It's our 17th podcast , recorded on the day of our live show on November 16th as we are setting up to perform. In this rare behind the scenes discussion, we talk about synaesthesia, our setlist and wait for the venue's technician to arrive to aid us in our technical wizardry. Back to normal next week! Featuring: James Hamer-Morton Joel Mellinger Lauren Shotton Michal Banai Rosalind Blessed…
In the 16th Chuckle Duster Podcast , James and Joel go head to head in a song-off, discuss the best way to ask someone out, 16mm film and how we change the names of other countries to suit ourselves. Featuring: Joel Mellinger James Hamer-Morton
It's Podcast 15 and a couple of Dusters discuss things scatalogical, political and James writes 'That Song' for Joel. Featuring: James Hamer-Morton Joel Mellinger
The 14th Chuckle Duster Podcast , where we sacrifice all decency in the name of All Hallows' Eve... or to the uneducated among you... HALLOWEEN. This Podcast is slightly different from our usual offerings, as we take it in turns to scare the living s**t out of you. Be warned, it's really scary!
The not halloween special 13th episode of the Chuckle Duster Podcast touches upon conspiracies, the 13th President of the United States and Joel sings Boyzone while James explains prime number theory. Featuring: James Hamer-Morton Joel Mellinger
The Twelfth CD podcast where we discuss Jesus' first words, going on safari and Jack competes for a kiss using only his knowledge of Chemistry. Featuring: Jack Donnelly Joel Mellinger Paul Sandys
Our 11th podcast takes an incredibly objective look at numerology, potatoes and how to keep a straight face. Featuring: James Hamer-Morton Matt Little
We made it to double digits! This week's podcast borrows heavily from current affairs and a certain porcine governmental story. Also we talk about the Roman Numeral X and give a couple of top 10 lists.
This week, a special guest joins the fold and the Dusters discuss the origins of phrases with 'nine' in them, why they love improv, and give general trainspotting tips.
The eighth podcast from the Chuckle Duster folks involves pirates, Sweden and a dilemma about a railroad! This podcast uses 'Pirate Ship At Bay' by CGEffex from freesound.
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