Przejdź do trybu offline z Player FM !
How to Modernize Financial Services Through Customer-Centric Strategy
Manage episode 291198226 series 1280819
In my conversation with Will Kingston, Incoming Director & Head of Financial Services (USA) at CLEAR - M&C Saatchi, we talk about how he developed a passion for CX. As a lover of FinTech, his goal has been to modernize financial services in a way that revolves around customer strategy and customer centricity.
Will shares plenty of great tactical advice in this conversation and I think you’ll find some actionable items that you can bring to your team.
247 odcinków
Manage episode 291198226 series 1280819
In my conversation with Will Kingston, Incoming Director & Head of Financial Services (USA) at CLEAR - M&C Saatchi, we talk about how he developed a passion for CX. As a lover of FinTech, his goal has been to modernize financial services in a way that revolves around customer strategy and customer centricity.
Will shares plenty of great tactical advice in this conversation and I think you’ll find some actionable items that you can bring to your team.
247 odcinków
Alle afleveringen
×Zapraszamy w Player FM
Odtwarzacz FM skanuje sieć w poszukiwaniu wysokiej jakości podcastów, abyś mógł się nią cieszyć już teraz. To najlepsza aplikacja do podcastów, działająca na Androidzie, iPhonie i Internecie. Zarejestruj się, aby zsynchronizować subskrypcje na różnych urządzeniach.