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How to Build an Engaging Customer Feedback Program
Manage episode 320563262 series 3007684
As marketing technology continues to evolve, there’s a bigger shift towards more customer-centric products and platforms. Companies are focusing on engaging their customers, and listening to and prioritizing their feedback to create better product experiences and stronger relationships.
Learn how to build an engaging customer feedback program
To help us understand what this looks like in practice, we’re excited to welcome guest Ozkan Demir to The Advocacy Channel. As the CEO and Co-Founder of Pisano, an all-in-one customer experience management platform, Ozkan helps us uncover what feedback loops are, how to collect the best feedback from your customers, and how to actually use that feedback to build stronger, more profitable relationships with them.
If you’re wondering how to start collecting and using customer feedback in your organization, this is one episode you don’t want to miss!
Connect with Ozkan on LinkedIn:
https://www.linkedin.com/in/ozkanaykutdemir/
Check out the Pisano Academy here: https://www.pisano.com/academy/
Connect with us:
- Get more customer marketing insights and strategies at impact.com/blog/
- Connect with host Will on LinkedIn: www.linkedin.com/in/wifraser/
Have a question? Suggestion? Email us at advocacychannel@impact.com
26 odcinków
Manage episode 320563262 series 3007684
As marketing technology continues to evolve, there’s a bigger shift towards more customer-centric products and platforms. Companies are focusing on engaging their customers, and listening to and prioritizing their feedback to create better product experiences and stronger relationships.
Learn how to build an engaging customer feedback program
To help us understand what this looks like in practice, we’re excited to welcome guest Ozkan Demir to The Advocacy Channel. As the CEO and Co-Founder of Pisano, an all-in-one customer experience management platform, Ozkan helps us uncover what feedback loops are, how to collect the best feedback from your customers, and how to actually use that feedback to build stronger, more profitable relationships with them.
If you’re wondering how to start collecting and using customer feedback in your organization, this is one episode you don’t want to miss!
Connect with Ozkan on LinkedIn:
https://www.linkedin.com/in/ozkanaykutdemir/
Check out the Pisano Academy here: https://www.pisano.com/academy/
Connect with us:
- Get more customer marketing insights and strategies at impact.com/blog/
- Connect with host Will on LinkedIn: www.linkedin.com/in/wifraser/
Have a question? Suggestion? Email us at advocacychannel@impact.com
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