Fred Lennartz And Lou Rameriz - Driven By Experience... And Caffeine VINCUE: CUE The Next Leader podcast

VINCUE: CUE The Next Leader

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Matt Love, CarMax: VINCUE Dealers are Winning with MaxOffer 19:28

4 weeks temu19:28

19:28

In this episode of Cue Next Leader , host Angela Rizzo sits down with Matt Love, Director of Dealer Services at MaxOffer by CarMax, to explore the game-changing integration between VINCUE and MaxOffer. MaxOffer is a free, no-obligation web app that delivers real-time trade-in offers in under two minutes, providing immediate insights to validate your appraisals. Now fully integrated with VINCUE, dealers can seamlessly access MaxOffer within their appraisal process, receiving instant, CarMax-backed offers directly on any appraisal or vehicle. With 19 years in the industry, Matt leads strategy and product enhancements that empower dealers nationwide. He debunks common misconceptions, including the idea that MaxOffer is only for selling to CarMax, and highlights how this collaboration provides dealers with fast, accurate vehicle data to streamline their acquisition process. Angela and Matt also discuss how this partnership supports VINCUE’s mission to modernize inventory appraisal and management - while aligning with CarMax’s core values of transparency, putting people first, and winning together. Together, they explore how these principles help drive efficiency and confidence for dealers and customers alike. Watch or listen now to discover how this innovative, best-in-class integration is reshaping the trade-in experience, why “taking the time to gain the time” is crucial for success, and what’s next for dealers in an evolving automotive landscape. Cue the Next Leader is an exclusive podcast by VINCUE where dealers, software partners, and thought leads from across the industry share insights, ideas, and innovations to help all automotive professionals grow and win. You can find all our Cue the Next Leader podcasts at https://vincue.com/resources/cue-the-next-leader-podcast/ .…

VINCUE: CUE The Next Leader

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An End and a Beginning: Angela Rizzo "Handing the Mic to Mike" Michael Hopkins 30:29

7 weeks temu30:29

30:29

In her final symbolic interview, outgoing Chief Marketing Officer and founding host of Cue the Next Leader podcast, Angela Rizzo, hands the microphone to Michael Hopkins, the person who will succeed her in both roles. Angela and Michael have a long history together and Michael credits Angela as a friend, a colleague, and a mentor for many years. They forged their decade long friendship through volunteer opportunities and shared community involvement, including the Metzler Mentor Program, started by Michael and on which Angela served as a mentor. Michael Hopkins has been with VINCUE since 2021, originally serving as Chief Marketing Officer for a year before a brief hiatus where he helped found a whiskey distillery in Kansas City. He came back in 2022 as Chief Experience Officer and worked closely with Angela and the marketing team to extend the VINCUE brand identity, messaging, and mission to current dealers and partners. During the interview, Angela shares some of her favorite memories at VINCUE and as host of the podcast, including some fun episodes with VINCUE dealers like Patrick Abad of @BeaverToyotaofCumming Liza Borches of @CarterMyersAutomotive Jose Lazo of @Southdadetoyota and Bob Kain with @jackkain1 . She also interviews Michael about plans for his new role and the future of the podcast. Michael answers that the next few years at VINCUE will be all about taking advantage of the momentum and structures in place and using them to scale sales, marketing, and onboarding exponentially. As host of the podcast, Michael plans to invite more VINCUE employees to share the mic and speak directly with #TamVINCUE dealers, partners, and automotive industry thought leaders. Cue the Next Leader is an automotive industry podcast from VINCUE, the company behind the only Vehicle Lifecycle Management solution that unifies every step of the inventory Plan, Buy, Manage, and Sell process. Cue the Next Leader is a series of conversations designed to focus on a common journey and help automotive leaders go further, faster, by learning from other operators in our industry. Find this episode, and all Cue the Next Leader episodes, at https://www.vincue.com/podcast . Schedule a Demo of VINCUE at https://www.vincue.com .…

VINCUE: CUE The Next Leader

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Alma CDJR Gaining $700 in Gross Per Vehicle Since Switching to VINCUE 18:12

7 weeks temu18:12

18:12

Scooter Malloy, has been running Alma CDJR dealership since 2013. The dealership is located in the middle of Michigan's lower peninsula, serving a local farming community. Scooter’s wife, Jill is the GM and they sell roughly 50 to 60 vehicles a month. It’s a small community so Scooter and Jill run into customers all of the time. Scooter is an active participant in his 20 group. Over the past few months he’s referred half a dozen dealers to VINCUE from his 20 group. Scooter reports a unit increase of $700 in his used car grosses since switching to VINCUE. Scooter appreciates the system's ability to show what other dealers have paid for their vehicles, aiding him in setting metrics. He also praised the system's live data and its ability to track a vehicle's history. Scooter expressed satisfaction with his performance manager, Brian Ball, who has been helpful and responsive. He also mentioned improvements in her business, such as better pricing and improved turn. Scooter really likes the VINCUE Vehicle Buying Center, which allows him to purchase vehicles from private parties directly from Craig’s list and FaceBook Marketplace. There are no auction or transportation fees when buying from private parties and the vehicles are in much better condition. Scooter appreciates that most about the VBC.…

VINCUE: CUE The Next Leader

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Beaver Toyota – The Secret to Selling 600+ Cars a Month 15:59

10 weeks temu15:59

15:59

Beaver Toyota was looking to manage inventory effectively to balance acquisition costs, minimize aging stock, and improve sales cycles. Beaver Toyota faced significant challenges in recent years, with restricted new car inventory forcing them to rely heavily on used car sales. They struggled to acquire the right inventory, effectively engage leads, and streamline operations to maintain profitability.…

VINCUE: CUE The Next Leader

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Driving Efficiency and Results: South Dade Auto Group 23:02

11 weeks temu23:02

23:02

Jose Lazo, Director Digital Operations for South Dade Auto Group which includes three stores: South Dade Kia of Homestead, South Dade Kia of Miami and South Dade Toyota of Homestead. Jose Lazo shares how utilizing VINCUE has transformed dealership operations across three stores, particularly in inventory management, turn, time-to-line, and team communication. By utilizing the data, features, and third party integrations in VINCUE the stores have dramatically increased efficiency and improved performance. Key Results: Improved Turn from 8x to 23x - The integration of the Group’s processes with VINCUE data and capabilities has improved turn by a staggering 300%. Improved Time-to-Line to from 10 days to 3.6 days - “Our time-to-line and average days in recon were a minimum of 8-10 days, sometimes as much as 30 days. With VINCUE, we are now seeing just 3.6 days time-to-line average across all three stores.” says Jose Lazo. He credits the improvements to the VINCUE data and the integration with Rapid Recon, which has facilitated better communication across the dealership. Now the BDC, Sales, and Service teams all communicate better together and directly to the customer. Real-Time Data that Empowers the Team and Improves Communication - The sales and BDC teams use VINCUE to check on vehicle status without needing to call the managers. With the comprehensive data in VINCUE, they can see if a car is in recon, in the body shop, or front-line ready. This visibility has saved time and prevented miscommunication, leading to happier employees and a better customer experience. Streamlined Appraisal Process - Before the VINCUE integration with MaxOffer, appraisers would have to jump into the MaxOffer platform to wait for an appraisal leading to delays in getting the number. With the integration, all of the data is in VINCUE so sales leaders can make decisions right on the spot without delay. And because the capability is permission-based, only those resources with the authority to put a number on a car have the access to those specific features. AI-Powered Background Removal Improves Merchandising - The AI background removal feature has been a huge win for this group. This capability in VINCUE saves time and makes the picture taking process effortless. “We used to spend time positioning cars on the lot just right for photos,” says Jose Lazo. “Now we can take any picture, clean it up instantly, saving time and making our inventory look much more professional.” With Jose Lazo and his team at South Dade embracing VINCUE’s integrations and features it has dramatically enhanced their dealership efficiency, improved time-to-line, increased turn, and ultimately driven more sales while improving team collaboration and customer satisfaction.…

VINCUE: CUE The Next Leader

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Bob Lanham CarNow - Maximize Dealership Potential with Integrated Data and Consumer-Focused Tools 33:45

13 weeks temu33:45

33:45

Discover how VINCUE and CarNow are transforming automotive retail through accurate data, innovative tools, and a focus on the consumer experience. Learn how this partnership empowers dealerships to increase engagement, streamline operations, and drive better results in a digital-first market.

VINCUE: CUE The Next Leader

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Cue The Next Leader Spotlight: Diego Vargas Joins VINCUE 12:15

13 weeks temu12:15

12:15

In this episode of Cue The Next Leader, I had the pleasure of speaking with Diego Vargas, a seasoned automotive professional with over 30 years of experience, about his decision to join VINCUE in his role as Vice President of Dealer Services. Diego possesses a deep understanding of dealership operations and an unwavering passion for supporting dealer success in the ever-evolving automotive industry.…

VINCUE: CUE The Next Leader

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Improve Engagement rates to 70% or More: With VINCUE and DriveCentric 31:05

13 weeks temu31:05

31:05

Discover how VINCUE and DriveCentric are helping dealerships double customer engagement to 70% while streamlining operations. Learn how real-time integrations, mobile-first tools, and AI-powered features are transforming automotive retail, driving efficiency, and improving sales potential. Watch now to see the future of dealership success.…

VINCUE: CUE The Next Leader

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Rapid Recon Driven by Vehlo: Optimizing Dealership Efficiency – The Benefits of Aligning Variable and Fixed Operations for Streamlined Success 29:19

14 weeks temu29:19

29:19

Dealerships often struggle with communication and workflow inefficiencies between their fixed and variable operations. Used car managers and service teams operate in silos, leading to delays, missed opportunities, and lost profitability. Without a unified system, recon items, vehicle appraisals, and profitability forecasts often become disjointed, requiring manual updates and significant time investment. The integration of VINCUE inventory management platform with Rapid Recon addresses these challenges by creating a seamless connection between variable and fixed operations. This integration enables used car managers to access real-time data on recon items, prioritize tasks, and calculate their impact on gross profit—all from within VINCUE.…

VINCUE: CUE The Next Leader

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Making Magic for Customers and Employees at Patriot Auto Group 15:37

14 weeks temu15:37

15:37

Patriot Auto Group faced several critical challenges that hindered operational efficiency and profitability. These included difficulties in inventory management, pricing, and vehicle acquisition. The dealership sought a comprehensive, mobile-friendly solution to consolidate operations, provide actionable data, and improve productivity across all levels of staff.…

VINCUE: CUE The Next Leader

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Katie Mares: Women hold more influence and buying power than you realize. 35:19

22 weeks temu35:19

35:19

Katie has inspired audiences around the world to think differently about the female consumer, customer experience, and leadership. She has worked with globally recognized brands, including Volvo, Honda and more.

VINCUE: CUE The Next Leader

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Social Grenade - The New Social Media App for Dealerships 22:56

24 weeks temu22:56

22:56

Robin Wilson is no stranger to automotive. She's spent the past 13 years of her career becoming an expert in building business that support automotive dealerships that include an outsourced BDC capability, a marketing agency, and has become an expert in social media for dealerships. Robin and her team have spent the past year creating a new application specifically designed for sales people in dealerships that allows them to drive leads by using organic social media on FaceBook. The app is called Social Grenade and is available now. Listen in to get the details and if you like what you hear, reach out to Robin directly at 417-629-8006 to learn more.…

VINCUE: CUE The Next Leader

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Moving Lives Forward: Liza Borches and the Transformative Growth of CMA 43:00

34 weeks temu43:00

43:00

Meet Liza Borches, CEO of Carter Myers Automotive (CMA) and a dynamic leader who has transformed the company into a regional powerhouse. As the fourth generation of the Myers family to lead CMA, Liza took the reins in 2003 when the company operated just three dealerships. Under her visionary leadership, CMA has expanded to 24 dealerships across Virginia, West Virginia, and North Carolina, with a 25th set to open in Maryland, marking its expansion into a fourth state. Representing 18 diverse brands, CMA now operates in eight markets and employs over 1,200 associates, with a steadfast focus on strategic growth and market leadership.…

VINCUE: CUE The Next Leader

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Driving Success: Glenn Lundy's Growth Strategies for Automotive Dealers 20:51

37 weeks temu20:51

20:51

Glenn Lundy, founder of the 800% Elite Automotive Club and 800% Elite Auto Sales, emphasizes the importance of growth in both business performance and employee development. Drawing from his experiences, Glenn transformed a stagnant Nissan dealership in Flagstaff, Arizona, into a thriving Chevy dealership in Paris, Kentucky. He focused on growth and boosted sales from 120 to over 850 cars per month. In November 2019, he established the 800% Elite Automotive Club to help dealerships scale quickly, increasing sales by an average of 25% within the first 90 days. To further enhance his consulting, Glenn purchased an independent dealership in Lexington, Kentucky, creating a real-life testing ground for his teachings. This approach provides concrete examples and real-time demonstrations, bridging the gap between theory and practice. Glenn's strategies are crucial for navigating the evolving automotive landscape, where competition is national. His recent partnership with VINCUE equips his dealership with advanced technology and insights, giving them a strategic edge. Glenn’s people-first approach ensures a focus on personal development, team cohesion, and overall excellence. Listen to Glenn's inspiring story of transformation and resilience, as he shares how embracing growth and innovation can lead to success and fulfillment.…

VINCUE: CUE The Next Leader

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Scott Wilkinson: Leading the Right Way with Simplicity and Kindness 42:53

41 weeks temu42:53

42:53

With over 30 years in the car business, Scott Wilkinson, the self-described car guy, knows how to run a dealership. As the General Sales Manager at Tynan’s Volkswagen in Aurora, Colorado, Scott has honed his expertise in both cars and customer relations. In our conversation, we covered topics from his kids to cars and his secrets to running a successful dealership. Key Principles for Success: Keep it Simple Follow Your Processes Measure Your Results Make Friends with Your Customers Always Be Kind - To Everyone Embracing Technology Scott is likely the number one fan of VINCUE. He appreciates the software's ease of use and how it empowers his sales team to accurately appraise cars using data and processes. The ability to work within one integrated system that provides real-time insights is a game-changer for Scott and his team. Family and Business Intertwined Pride is evident in Scott’s voice when he talks about his four grown children: daughters Morgan, Chloe, and Lillee, and his son Kole. He beams with pride as he describes Kole working alongside him at the dealership as a lot attendant. A Holistic Approach Scott’s approach to life and his dealership are deeply intertwined. His commitment to simplicity, process, customer relationships, and kindness extends beyond his professional life and into his personal values. Conclusion Scott Wilkinson’s story is a testament to how leading with simplicity and kindness can drive success in the car business. We hope you enjoy listening to this podcast as much as we enjoyed creating it.…

VINCUE: CUE The Next Leader

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Rudy Padilla: A Lifelong Journey of Service and Success 47:08

46 weeks temu47:08

47:08

Rudy Padilla's journey into the car business was serendipitous. As a young husband and father, Rudy needed to support his family while waiting to apply for the California Highway Patrol. He answered a newspaper ad for a local dealership over four decades ago, intending it to be a temporary job. This "temporary" job, however, evolved into a lifelong passion for serving people and working with numbers. Today, Rudy is the Used Car Director at Berkeley Toyota in Berkeley, California, and also pursues a side gig selling real estate in the San Francisco Bay Area. From an early age, Rudy recognized the importance of building relationships and networking. Early in his career, he earned the nickname DTK, or Dealer Trade King, for his skill in establishing strong connections with other dealers to facilitate car trades. Rudy's dedication to customer service is unwavering. Whether his clients are buying cars or houses, his focus remains on providing them with the best experience and cultivating lasting relationships. In November 2023, Rudy attended UNLEASHED, the VINCUE dealer conference in Kansas City. His participation was nearly derailed by a tragedy at his store, but he made it to the conference, where he met three individuals who profoundly influenced his personal and professional life: Glenn Lundy, Danelle Delgado, and Bill Donius. Their impact on Rudy's outlook is profound, and his story is a testament to the power of connection and resilience. Please be aware that this episode contains some sensitive material.…

VINCUE: CUE The Next Leader

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From Golf Greens to Car Lots: Courtney Lovegreen's Journey to Automotive 48:35

49 weeks temu48:35

48:35

When a car accident in 2013 sidelined Courtney Lovegreen's professional golf career, she decided to shift her career focus from swinging clubs to selling cars. After spending a few years successfully selling Range Rovers in Florida, she decided to move back home to Kirksville, Missouri to join her father and sister at their fourth-generation family dealership, Lovegreen Ford. This episode of CUE The Next Leader focuses on Courtney's journey, her passion for the car business, and all of the wonderful things she's doing in her dealership and community.…

VINCUE: CUE The Next Leader

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Bob Kain of Jack Kain Ford in Kentucky, discusses 30% year over year growth in Used Car Sales and 15 day turn using VINCUE. 33:16

51 weeks temu33:16

33:16

Bob Kain is the GM of his generational dealership, Jack Kain Ford. Bob surrounds himself with family including his wife, Jan, who runs human resources and unknowingly sneaks into our podcast. Billed as one of the top-rated Ford dealerships in Versailles, KY, Jack Kain Ford provides an inviting atmosphere to their family-owned and operated dealership. Established in 1959 by Bob’s father, Jack, the dealership proudly stood as a community cornerstone, treating every customer and staff member like family. Building lifelong relationships through trust and honesty is at the heart of their business. Jack Kain, who recently passed away, was a regular visitor in the dealership at 94 years of age. The Kain’s also give back to their community by hosting a carnival every year behind the dealership. The event attracts thousands of people who get to enjoy the day with their families, friends, and dealership employees.…

VINCUE: CUE The Next Leader

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Innovators in the car business - Matt Watson’s Interview with co-host Danny Zaslavsky 30:02

1 year temu30:02

30:02

Matt Watson has spent his career as an innovator. He first met Danny Zaslavsky when Danny’s father purchased his first computer from Sears. Matt was his salesperson. A friendship quickly formed and Matt found himself setting up the computer and writing code for Danny’s family dealership. Fast forward a few years when Matt founded VIN Solutions. One of the first automotive CRMs that eventually sold to Cox Automotive. Since that time Matt has founded and sold Stackify and is currently leading his new company Full Scale. Listen in to hear about Matt’s journey as an entrepreneur and founder and how the sale of one computer has led to a lifelong passion for innovation and an amazing friendship.…

VINCUE: CUE The Next Leader

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Drive to Success: Women Leading in Automotive 42:55

1 year temu42:55

42:55

Tune in to this special episode of Cue the Next Leader as we honor Women's History Month with dynamic conversations featuring some of the amazing women in the automotive industry. From navigating career growth to nurturing the next wave of female leaders, join us for an inspiring dialogue with industry experts Robin Wilson, Shasta Haddock, Stacey Stewart, and Ashley Negron. Make sure you catch all the empowering insights and fantastic leadership book suggestions for yourself and your team: A Happy Pocket Full of Money - David Gikandi Think and Grow Rich - Napoleon Hill The Power of One More - Ed Mylett Atomic Habits - James Clear Relentless - Tim Grover The Idea Team Player - Patrick Lencioni The Advantage - Patrick Lencioni Good Leaders ask Great Questions - John Maxwell #CueTheNextLeader #WomensHistoryMonth #AutomotiveLeaders…

VINCUE: CUE The Next Leader

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Make Money, Not Excuses: L.A. Williams and Dealer Synergy 17:10

1 year temu17:10

17:10

Angela Rizzo sat down with L.A. Williams while at Digital Dealer Las Vegas. L.A. Williams is the Vice President of Dealer Synergy and has 10+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA shares his insights on Dealer Synergy's innovative training approach, emphasizing the importance of having fun while learning. He talks about the importance of eliminating distractions and paying attention to details, a valuable lesson for anyone looking to enhance their communication skills. #VINCUE #VINCUEauto #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Innovate from the Front Lines: VINCUE UNLEASHED 2023 Highlights 13:00

1 year temu13:00

13:00

Michael Hopkins, Chief Client Experience Officer at VINCUE, joined Angela on the Cue the Next Leader Podcast to discuss key moments from VINCUE's inaugural Customer Conference, UNLEASHED! Tune in for an exclusive behind-the-scenes glimpse of UNLEASHED and get the scoop on what to expect in next year's event!…

VINCUE: CUE The Next Leader

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Driving Growth: Unveiling the Secrets of 800% Success with Glenn Lundy 9:58

1 year temu9:58

9:58

Glenn Lundy is not just a dealer supporter but a guru who knows the secrets to take a dealership from zero to a mind-blowing 800% growth. In this episode, Glenn unveils the 800% Elite Automotive Club, a game-changing space he created for owners and general managers to scale, grow, and learn from each other. Glenn's 800% Club unites dealers of all sizes and brands, fostering an environment where growth is a shared reality. But there's more! Glenn, Danelle Delgado, Mike Draper, and Evan Walters are teaming up for Carmageddon on December 20th – a free webinar diving into leadership, social media, F&I, and success formulas. It's Glen's birthday celebration, and everyone in the automotive industry is invited! Listen now for more!…

VINCUE: CUE The Next Leader

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Michael Cirillo: Driven to Success 17:36

2 years temu17:36

17:36

Michael Cirillo, the driving force behind FlexDealer, a family business that has transformed from publishing telephone books to becoming a powerhouse in the automotive industry. Michael shares his journey of evolution and how he's embraced the automotive world with passion. He also discusses his role as Chief of Staff at ASOTU and shares the importance of caring for people within an organization. Tune in to discover Michael's approach to empowering individuals, the value of transparency in leadership, and his vision for the future of FlexDealer. Join us for an insightful and inspiring conversation with Michael Cirillo. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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ASOTU - Building On-Ramps and Unique Connections in the Auto Industry 22:55

2 years temu22:55

22:55

It’s no secret that car dealers have had a reputation problem for years. Kyle Mountsier is on a mission to change that perception. He and his business partner, Paul J. Daly at Automotive State of the Union (ASOTU) are working tirelessly to share the real stories of people who work in dealerships. They highlight how dealership employees interact with their customers and their impact on their communities. It was the start of the COVID pandemic. Paul J. Daly was brushing his teeth one day when he asked himself, “How can I help the automotive industry during this unprecedented time?” His answer was to connect car people over Zoom to make their good stories louder and to connect progressive dealers to progressive industry partners. Before he finished his dental routine he already knew what he would call this new idea: Automotive State of The Union. Thousands of people showed up to the first live-stream. ASOTU was born. ASOTU has now grown to provide daily emails, regular webinars and podcasts, and an annual conference to thousands of subscribers. Paul and his business partner, Kyle Mountsier, recently added regional events that capture the content for an ASOTU-produced TV show called, “More Than Cars,” featuring inspiring stories showing how people in real car dealerships are changing lives. Paul describes More Than Cars as a mash-up between Comedians In Cars getting Coffee + Diners Drive-Ins and Dives + Hip Hop soundtrack. This is all designed to change the public perception of car dealerships and provide an on-ramp to draw more people interested in careers in the auto industry. As an artist and a musician, Paul is excited to work in an industry that values creativity. Users can subscribe via YouTube to watch the first episode, with more episodes to come. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Revolutionizing Automotive Retail with Jasen Rice 20:17

2 years temu20:17

20:17

With a career spanning over 25 years, Jasen has witnessed the evolution of the industry, from pioneering internet leads to embracing cutting-edge inventory management strategies. Over the years Jasen's career has shifted from selling cars off the internet to running internet departments for various dealerships. In this episode, we will dive into lead management, inventory optimization, data-driven decision-making, and more. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Stillman Volvo: Delivering the highest quality new and pre-owned vehicles for generations 36:15

2 years temu36:15

36:15

Gabe Levy has spent the last 26 years selling Volvo’s. He loves the brand and he especially loves working at Stillman Volvo, the privately owned dealership in south east Pennsylvania. Named the #1 Certified Pre-Owned store in Philly and #11 Nationally, Gabe takes pride in the great reputation that Stillman, a multi-generational dealership, has built over the past 70 years. Gabe uses his servant-leadership style to help the team deliver on the promise of increased inventory, increased turn, and providing the one price / best price to their customers. Every pre-owned vehicle is fully reconditioned to the highest standard so that customers can count on the quality of their purchases at Stillman. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Gaining more confidence through building your network and continually educating yourself - Kaylee Felio 36:31

2 years temu36:31

36:31

With over ten years of experience in automotive, Kaylee Felio runs sales and marketing at PartsEdge. She is known in the industry as “The Parts Girl” bringing awareness to the importance of managing parts in dealerships. PartsEdge provides the data and insights that helps parts managers set up their DMS to be more efficient to stock their parts allowing them to buy the right inventory at the right time. Kaylee started “The Parts Girl” podcast about one year ago focused on parts because she saw a gap in the industry. People like to talk about Fixed Ops and Service, but dealerships have significant costs tied up in parts, anywhere from hundreds of thousands of dollars to millions of dollars based on the size of the dealership. She uses her podcast to get to know people in the industry and to amplify their stories. This summer she’ll be focusing on a summer camp for fixed ops, and with an emphasis on - you guessed it - parts! #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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DriveCentric - The leading CRM with innovations helping dealers make more money 10:13

2 years temu10:13

10:13

Steve Roessler (pronounced wrestler) is the Chief Evangelist Officer for DriveCentric. DriveCentric is the leading Customer Relationship Management (CRM) - the first to build A.I. (Powered by ChatGPT-4) and engagement tools into one platform. Listen in as Steve tells us about some exciting new capabilities DriveCentric recently released that leverage Chat GPT to enable interactive conversations with their customers. These AI-driven sessions will then automatically flow into conversational streams with live agents. Steve is the architect of DriveCentric's DC-20, which is held 3 times per year. Dealers will gather in St. Louis July 17-19 to collaborate in interactive sessions to learn how to get the most value from the DriveCentric CRM. The focus is to help dealers learn modern approaches to sell more cars such as eliminating business rules and templates, building culture with personalized video, & working with GPT4 technology. Steve and his family recently moved to Nashville to help his 18-year-old daughter, Jenna, launch her singing career. Be on the lookout for Jenna Roessler’s first 5 songs which will be available soon on Spotify. #VINCUE #VINCUEauto #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Fred Lennartz and Lou Rameriz - Driven by Experience... and Caffeine 37:51

2 years temu37:51

37:51

Fred Lennartz and Lou Rameriz have each been in the automotive business for over 20 years. They ended up meeting each other at the same dealership after serving in the military. Fred was Air Force and Lou was in the Army. Both quickly realized that if you hustle and put in the work then you can build an amazing career in automotive. They started the Car Guy Coffee podcast and from there a media agency. The focus of their podcast is to uplift dealers, their stories, and to share with the world how great the people are in automotive. In their agency, they work with Buy Here Pay Here dealers to multi-franchise dealership groups to solve problems and to build strong cultures for their customers. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Angela Rizzo & Michael Hopkins - Celebrating Pride 22:55

2 years temu22:55

22:55

Pride is more than just a colorful parade; it symbolizes a movement built on authenticity, empowerment and the pursuit of equality. Our CMO, Angela Rizzo had the opportunity to sit down with Michael Hopkins, Chief Client Experience Officer of VINCUE to shed light on the importance of Pride from our personal perspectives as members of the LGBTQ+ community. In this episode, they discussed the impact Pride has on individuals, communities, and society as a whole and how Pride plays a vital role in breaking down stereotypes and challenging the invisibility often imposed on the LGBTQ+ individuals. #VINCUE #VINCUEauto #PRIDE2023 #Equality #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Wendy Reeves: Not All Angels Have Wings - Some Wear Headsets! 5:46

2 years temu5:46

5:46

Wendy Reeves was born into the auto industry and considers herself a passionate BDC enthusiast. Wendy spent over 30 years on and off in the same dealership, and 4 years with DealerStrong building the client portion of their dealer portfolio and speaking at industry conventions. She founded BDC Angels in 2019 to teach others how to take their sales or BDC teams to new heights using proven processes and best practices she has honed over her 30 years in the automotive business. She also spent several months as VP of Outbound Operations with Strolid, building their outbound calling division for internet lead management, sales and service BDC, data mining and introducing Volie as a valuable campaign management tool as she continued her duties with BDC Angels. Wendy’s team also provides resources to build and run a Vehicle Buying Center (VBC) allowing dealers to acquire cars from the public. BDC Angels focus is on building, strengthening, and sharpening the skills of the BDC, VBC, internet department, sales, marketing, and service departments for automotive, RV, and Powersports. Whether your dealership needs help onsite or remote, Wendy and her team are ready to help drive more showroom traffic to your dealership. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

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Yolanda Mays: A Career Serving Customers Serves Her Well 5:18

2 years temu5:18

5:18

As Director, of Customer Success, Yolanda Mays is responsible for representing several brands for Emerald. These brands include Digital Dealer, Prosper, and RFID. Yolanda was interviewed at the May 2023 Digital dealer show in Tampa. She spearheaded a new Hosted Dealer Program which provided vendors three minutes to pitch their products to 50 dealers one dealer at a time. Think speed dating with dealers to assess new technology or services. She utilizes her experience in customer service and operations to connect with others. It’s easy to see why she’s so approachable and kind. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

VINCUE: CUE The Next Leader

2 years temu9:29

9:29

Shawn Armorer is the owner & founder of BDC Alchemy Inc., and is a seasoned automotive strategist with 22+ years of experience. He specializes in creating revenue-generating BDCs by collaborating with dealerships to align their BDC strategies with sales and service departments for sustainable growth and operational efficiency. Shawn says that he “aspires to inspire until he expires.” His work is based on human development through emotional intelligence. Shawn is changing lives through his work creating BDCs using data, empathy and leadership. He works with dealerships in North America to hire and onboard BDC resources. He challenges people to believe in themselves and shows them what’s possible. #VINCUE #VINCUEauto #dealership #CuetheNextLeader…

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