284 - Customer Success with Dustin Elliot

Builder Funnel Radio

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Dodano seven lat temu

Treść dostarczona przez Builder Funnel Radio and Spencer Powell. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Builder Funnel Radio and Spencer Powell lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Cloud Realities

1
CR093: Role of AI/Gen AI in cybersecurity with Corence Klop, Rabobank 44:18

12 dni temu44:18

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44:18

AI and Generative AI are transforming cybersecurity by enhancing threat detection and response. These technologies offer unmatched accuracy and efficiency, making them crucial for protecting sensitive data. As cyber threats evolve, integrating AI into security strategies is essential. This week, Dave, Esmee and Rob talk to Corence Klop, CISO at the Rabobank, about the expanding role of AI and Generative AI in cybersecurity, and how to begin integrating these technologies into your organization. TLDR 04:45 Rob is confused about wrong AI information for a hotel booking 08:20 Conversation with Corence 33:40 How can you identify the state of flow for your end-user in agile practices? 40:50 Going to the swimming pool and disco with your daughter Guest Corence Klop: https://www.linkedin.com/in/corenceklop/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/ Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ ' Cloud Realities' is an original podcast from Capgemini…

rok temu 35:46

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Spencer and Dustin Elliot of BUILDXACT delve into Customer Success, highlighting common mistakes remodelers and builders make. Dustin shares best practices and simple changes that can significantly impact your customer success. Curious to learn more? Listen now!

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#Business #Builder Funnel Radio #Spencer Powell

Builder Funnel Radio

284 - Customer Success with Dustin Elliot

Builder Funnel Radio

11 subscribers

published rok temu

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MP3•Źródło odcinka

437 odcinków

#Business #Builder Funnel Radio #Spencer Powell

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Builder Funnel Radio

1
315 - Why Our Clients Use HubSpot 17:49

6 dni temu17:49

17:49

Builder Funnel has worked with hundreds of remodelers and custom builders, and one tool we consistently recommend is HubSpot. But why? In this episode, Spencer breaks down why HubSpot is our go-to CRM—for both our clients and our own team. From tracking leads and automating follow-up to syncing sales and marketing efforts, HubSpot isn’t cheap—but it is powerful. Spencer covers what makes the platform worth the investment, how we use it internally, and why it’s become an essential tool for remodeling companies ready to scale. Listen now!…

Builder Funnel Radio

1
314 - Unlock Growth by Finding Your Business Constraint 15:24

14 dni temu15:24

15:24

Every business has a constraint — the bottleneck that’s holding you back from your next level of growth. In this episode, you’ll learn how to identify whether your biggest limiter is leads, sales, or team capacity — and what to do about it. Spencer shares real examples from his own business and client experiences, plus the key moves that helped unlock massive growth. Want to break through your biggest business constraints? Don’t miss Builder Funnel's Sales & Marketing Workshop this May — secure your spot and start scaling with confidence! Email us for more info at radio@builderfunnel.com.…

Builder Funnel Radio

1
313 - 4 Lessons from Spending $250K in Digital Advertising in 12 Months 17:09

21 dni temu17:09

17:09

Spending money on digital ads without a clear plan or patience can waste time and budget. After investing over $250K in Google and Meta Ads in just 12 months, Spencer Powell shares four key lessons remodelers and custom builders need to know before scaling ad spend. From setting realistic timelines to understanding seasonality and knowing your numbers — this episode will help you run profitable, sustainable ad campaigns. Want to make smarter ad investments? Hit play and learn how to maximize your ROI!…

Builder Funnel Radio

1
312 - Leadership Lessons for Remodelers 21:08

27 dni temu21:08

21:08

Listen in as Spencer outlines several leadership lessons and answers questions around scaling from a small team to a larger one, how to inspire your team during tough times, how to develop leadership skills in yourself and others as well as covering common leadership mistakes he sees business owners making. Finally, Spencer also talks about how to maintain accountability across a growing organization. If you're looking to level up your leadership and marketing strategy, join us for our Remodeler Sales & Marketing Workshop this May! Email us at radio@builderfunnel.com for more information.…

Builder Funnel Radio

1
311 - 7 Remodeler Sales & Marketing Metrics You MUST Track 21:15

5 weeks temu21:15

21:15

Tracking the right metrics is the key to scaling your remodeling business profitably. Spencer Powell breaks down 7 essential sales and marketing metrics—including Customer Lifetime Value (LTV), Cost to Acquire a Customer (CAC), and conversion rates. Learn how to improve these numbers and drive predictable, sustainable growth. If you’re serious about growing your business, don’t miss this one.…

Builder Funnel Radio

1
310 - How to Create a Compelling Design Offer 13:15

6 weeks temu13:15

13:15

Are your design offers blending in with the competition? Spencer Powell shows you how to transform a generic design contract into a compelling offer that drives commitment. Learn how to productize your design process by naming your offer, setting clear deliverables and pricing, and adding elements like guarantees, scarcity, urgency, and bonuses. This approach helps convert more prospects into committed clients, boosting your conversion rates and paving the way for more construction projects. What was your biggest takeaway from today’s episode? Send your thoughts to radio@builderfunnel.com…

Builder Funnel Radio

1
309 - How to Create a Compelling Lead Generation Offer 19:36

7 weeks temu19:36

19:36

Too many remodelers and custom builders settle for “Book a Call” and “Request a Quote” that only generate “meh” leads. In this episode, discover how to transform lackluster offers into irresistible lead magnets—like free remodeling guides, design giveaways, and exclusive seminars—that grab attention and build lasting trust. Ready to turn those “meh” leads into game-changing opportunities? Subscribe now!…

Builder Funnel Radio

1
308 - How to Create Profitable Advertising for Your Remodeling Business 19:47

7 weeks temu19:47

19:47

Struggling to make your advertising profitable? You’re not alone. In this episode, Spencer Powell breaks down the key formula every remodeling business owner needs to know: the LTV to CAC ratio. Learn how to calculate your Customer Lifetime Value (LTV) and Cost to Acquire a Customer (CAC) to ensure your marketing efforts generate real, scalable profit. Discover the three strategies to improve your ratio, lower your acquisition costs, and maximize revenue from every client. If you’re ready to turn your advertising into a growth engine, this episode is for you!…

Builder Funnel Radio

1
307 - Remodeling Business Owners, This is Preventing You From Scaling 15:54

8 weeks temu15:54

15:54

Are you the bottleneck in your own business? It might be the #1 thing holding you back from scaling. In this episode, Spencer Powell shares his personal experience of breaking through growth ceilings by strategically removing himself from day-to-day operations. Learn how to identify when it’s time to delegate, what roles to hire first, and how to make overhead investments that actually pay off. If you’re stuck in the cycle of working in your business instead of on it, this episode is for you.…

Builder Funnel Radio

1
306 - Defining Leads vs. MQLs vs. SQLs for Remodelers 8:42

9 weeks temu8:42

8:42

Not all leads are created equal. In this episode, Spencer Powell breaks down the key differences between Leads, Marketing Qualified Leads (MQLs), and Sales Qualified Leads (SQLs) for remodelers. With over 6,000 leads generated for our clients in the last 12 months, it’s time to clarify what truly counts as a lead. Listen now!…

Builder Funnel Radio

1
305 - How to Nail Your 2025 Business Goals 9:26

10 weeks temu9:26

9:26

Are you ready to crush your 2025 business goals? In this episode, Spencer Powell shares the exact process he’s used to exceed Builder Funnel’s revenue goals year after year. From identifying constraints to breaking down targets and crafting actionable plans, you’ll walk away with a roadmap to tackle your biggest challenges and achieve your growth objectives. Whether it’s generating more leads, scaling your team, or optimizing processes, this episode will set you up for success.…

Builder Funnel Radio

1
304 - How Much Should Remodeling Companies Spend on Marketing 15:04

11 weeks temu15:04

15:04

How much should remodeling companies and custom home builders allocate to their marketing budget? In this episode, Spencer Powell dives into the factors that determine the ideal marketing spend for your business, offering practical insights to help you balance growth goals with financial sustainability. Whether you're just starting out or looking to scale, this episode provides actionable tips to make every marketing dollar count.…

Builder Funnel Radio

1
303 - Incremental Gross Margin: How to 5x Your Profit 9:22

12 weeks temu9:22

9:22

In this episode, Spencer Powell breaks down the concept of incremental gross margin and shows how small changes in your marketing investment can lead to massive profit leaps. With a practical example and real-world insights, you'll learn how to calculate and exploit incremental gross margin to drive growth and boost profitability in your business. Listen now!…

Builder Funnel Radio

1
302 - 5 Reflections + Lessons Learned from 2025 32:00

16 weeks temu32:00

32:00

Spencer Powell reflects on the lessons learned and key insights gained throughout 2024. From hiring and onboarding to understanding key metrics like cost to acquire and gross margin, Spencer shares the highs, the mistakes, and the strategies that helped Builder Funnel grow and scale. He dives into the power of tracking the right metrics, the importance of following up with leads, and how to stand out in a competitive market. It’s an honest look at what worked, what didn’t, and what every business owner can do to improve their own operations in the year ahead. Listen now!…

Builder Funnel Radio

1
301 - Elevating the Client Experience with Kyle Hunt 46:34

16 weeks temu46:34

46:34

Spencer is joined by Kyle Hunt, owner of Remodelers on the Rise, for an engaging discussion centered around the client experience. Kyle brings practical tips and creative strategies to the table, sharing valuable insights that every remodeler can put into action. This relaxed and conversational episode offers fresh perspectives and plenty of inspiration for delivering exceptional results. Listen now!…

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284 - Customer Success with Dustin Elliot