E23-B2B Hair Salon Owner Interview – Sandy Chong

GET TO YES by Listening, Not Telling with Neil Osborne | Selling in the Hair, Beauty and Body Industries

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5+ y ago 27:29

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This episode looks at how salon owner’s view sales representatives and, in their view, what makes a great rep and a not so good one.

Neil interviews Sandy Chong, owner of Suki Hairdressing in Newcastle NSW and uncovers her thoughts about what makes a great sales rep. Sandy’s highly respected within the industry, is CEO and Board Director of the Australian Hairdressing Council and owns a salon with 17 staff, all of who are renowned for delivering high quality services to a large and loyal clientele.

You’ll soon discover that Sandy has some very clear thoughts about what works for her and her salon.

In this episode you’ll learn:

Learn the expectations of salon owners at the premium end of the salon industry
How and what salon owners think of reps
Behaviours that Sandy Chong observes and associates with the good and the not so good rep
How dynamic salon owners think about their time and how they like it respected

How to fine tune your skills to get cut-through at this level

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#Business #Neil Osborne | The Sales Catalyst #B2B Expos