You know those messages that you get all the time, the ones that pop up out of nowhere? They could be real, but something about them seems fishy. You likely dismiss these texts and emails as mere annoyances, thinking you’ve stopped some random stranger from ripping you off. But the shocking truth is, the person behind that message might be trapped …

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Marissa Bridge has only had a premonition twice in her life: one was on the day in 1981 that she met “Mr. Apology.” As posters for the Apology Line appear all over New York City, callers start to leave messages that confess their deepest secrets and darkest fears. Mr Apology quickly realizes he will have to do more than just sit back and listen. Se…

If you could call a number and say you’re sorry, and no one would know…what would you apologize for? For fifteen years, you could call a number in Manhattan and do just that. This is the story of the line, and the man at the other end who became consumed by his own creation. He was known as “Mr. Apology.” As thousands of callers flooded the line, c…