Starting your own company? Finally ready to make that big change? There’s so much to learn but so little time. The Operators brings you insights on success, whether you’re building a company or a career. Our guests are execs with operational experience at both fast-rising startups, like Brex, Calm, DocSend, and Zeus Living, and more established companies, like AirBnB, Facebook, Google, and Uber. Listen in as they share strategies and tactics for building your first a company and charting you ...
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S2E10: Healthcare and Education for All: Eren Bali on creating Carbon Health and Udemy
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Many founders and investors talk about being mission-driven, but Eren Bali truly walks the walk. He's created two separate companies that have had a dramatic impact on increasing access to vital services. He co-founded and served as the CEO of Udemy, a $3B+ online education company, before creating Carbon Health. Carbon Health makes world-class hea…
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S2E9: How Ruben Harris "Broke Into Startups" and Raised Career Karma's Series A
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Ruben Harris wants you to succeed. Like other guests on The Operators, he left behind a successful career in finance to build a company that helps people. For Ruben, this came in the form of Career Karma, the #1 destination for career advice, and the easiest way to find a job training program. Bridging the gap between education programs that need c…
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S2E8: How Modern Health Founder Alyson Friedensohn Watson Raised $95M to Make Mental Health Mainstream
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On The Operators, we talk a lot about aligning passion and strategy. Alyson Friedensohn Watson embodies this alignment. Alyson knew that she cared deeply about de-stigmatizing mental health and increasing access to it, but she found a way to turn this passion into a multi-million dollar company: she founded Modern Health, which today announced thei…
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S2E7: Rohan Pavuluri on creating Upsolve, one of TIME's "Top 100 Inventions of the Year"
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Rohan Pavuluri isn't even 25, but he's a CEO, one of Forbes' "30 under 30" in Law & Policy, and the creator of a TIME 2020 "Top 100 Inventions of the Year." From his endearing start in local politics while in high school to developing his now-famous nonprofit during a summer off from Harvard, Rohan is a rising advocate for important societal change…
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S2E6: Expensify CEO David Barrett on Telling 10 Million Customers to Vote for Joe Biden
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One week before the presidential election, Expensify founder and CEO David Barrett made a decision that ultimately landed him in the headlines of Bloomberg, CBS News, Business Insider, etc. He sent an email urging all Expensify customers to vote for Joe Biden, stating directly that a vote against Biden is a 'vote against democracy.' Given that Expe…
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S2E5: It's Personal: Addiction, Sobriety and Multi-Million Dollar Entrepreneurship with Tempest CEO Holly Whitaker
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On this week's episode of The Operators, Neil sits down with Founder & CEO of Tempest Holly Whitaker. Holly never planned on starting her own company, but out of her battle with addiction came her calling to create Tempest. Breaking the typical rules of both entrepreneurship and sober living, Holly details her complex journey of raising almost $20M…
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S2E4: How Andrew Sutherland Created an Ed Tech Unicorn with Quizlet (and saved your GPA)
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Where would we be without Quizlet? If you've gone to school in the last ten years, this tool has probably saved your life. In this episode of The Operators, we hear how Andrew launched this iconic startup when he was just 15 years old, the early days of the company, and his passion for education reform. Take a listen to hear how one of only a handf…
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S2E3: How Shivani Siroya Raised $200M+ to Change Her Customers' Lives
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Shivani Siroya built her first career as a strong performer in high-end finance job, but some part of her was craving a more impactful path. In an industry that errs on the side of caution - especially when it comes to lending to low-income borrowers - Shivani began asking, "how can we better extend trust to more people?" With almost half of the gl…
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S2E2: From Raising Over $100M to Change Healthcare to Empowering Workers with Blockchain: learning from Adam Jackson @ Braintrust
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Adam Jackson has founded multiple successful companies, including Doctor On Demand with Jay McGraw (the Executive Producer and Creator of The Doctors) and Phil McGraw aka Dr. Phil. He's also a successful investor with investments like SuperHuman, Zenefits, and Bolt. Despite all his success and experience, Adam believes that how we work is broken. C…
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S2E1: Endorsed by Bernie Sanders, the New York Times, and Elizabeth Warren: Who is Mondaire Jones?
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Mondaire Jones is not your typical politician. Despite being raised in Section 8 housing and on food stamps by a single mother working multiple, Mondaire made it to Stanford for college and Harvard for law school before working for President Obama and the Legal Aid Society. Since then, he's decided to run for Congress, winning his party's nominatio…
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S1E10: Hustle CEO Sam Parr & SmartNews Chief Journalist Rich Jaroslavsky on the Future of Media
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In this episode, you’ll hear from Sam Parr, the co-founder and CEO of The Hustle, one of the fastest-growing email newsletters, along with Rich Jaroslavsky, the Vice President of Content and Chief Journalist at SmartNews, a news aggregation startup that recently achieved a unicorn valuation. Our discussion touched on some of the most important ques…
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S1E9: Growth - What It Is and How To Get It
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In this episode, we’re talking about growth. Growth means different things at different companies, but correctly identifying avenues for sustainable and scalable growth is a priority for almost all companies. On this topic, we’ll cover: Defining growth and being good at it Managing growth without losing sight of the big picture How companies should…
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In this episode, we’re talking about hiring and recruiting, including why people take the risk of working at early-stage startups, when and how to work with recruiters, and how to make your first hires. A company’s first hires are often the hardest. Money is usually too tight to pay competitive salaries. There’s no recognizable brand or reputation …
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S1E7: Getting Press for Your Startup and the True Role of Communications in Tech
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In this episode, we’re talking about the vast world of communications. Early on, most founders and investors focus on driving positive coverage in the press. If they’re unfortunate or mess up, mitigating negative coverage may end being a goal too. But communications also includes more broadly considering how and what information to share what insid…
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S1E6: Mo Money Mo Problems: The Role of Finance in Tech Startups
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Hear from two finance experts with experience from Calm, AdRoll, Morgan Stanley, Change.org, Zeus Living, and Duda as we unpack how to build a career in finance at a tech startup and how founders should be thinking about hiring and managing this function. Our guests for this episode are: Stephanie Hsiung is the CFO of Duda, a new and exciting enter…
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S1E5: Be a Chik-Fil-A, not a Comcast: The Keys to Amazing Customer Service
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This week’s episode features AirBnB's Global Product Director of Customer and Community Support Platform Products, Andy Yasutake, and Carta's Head of Enterprise Relationship Management, Jared Thomas. AirBnB, one of the most valuable private tech companies in the world, has millions of hosts who trust strangers (guests) to come into their homes and …
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S1E4: Experts from WeWork and Brex Talk Marketing: Getting the Most Bang for your Buck
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This week’s edition features Christiana Rattazzi, Head of Technology Marketing at WeWork, the leading coworking company with a valuation of $47 Billion and a rumored impending IPO after almost $8 billion in financing. Also joining the show is Elenitsa Staykova, VP of Marketing at Brex, another fast growing unicorn that is the leading provider of cr…
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S1E3: Understanding Your User - The Art and Science of the Design and UI/UX Behind Facebook, Google, Mint, and Edmodo
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This week’s edition features Gülay Birand, UX Lead and Product Design Manager at Facebook, and Tim Rechin, Head of Design at Edmodo, the leading education technology company. Gülay and Tim share their experiences and explain design, UI/UX, how to build a career in these fields, and how entrepreneurs should think about them. Gülay and Tim bring expe…
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S1E2: Product Management - What Even Is It? Answers from PMs at Google and Slack
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This week’s edition of The Operators features Lorilyn McCue, product manager at the recently publicly listed company Slack, the fastest growing enterprise software company ever, and Jamal Eason, a senior product manager at Google, known as a training ground for great product managers. Lorilyn and Jamal explain what product management is and isn't, …
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S1E1: Enterprise Sales w/ DocSend CEO Russ Heddleston and Acceleprise General Partner Whitney Sales
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This week’s edition of The Operators features Whitney Sales, a general partner at Acceleprise, the leading enterprise SaaS accelerator, and Russ Heddleston, founder and CEO of DocSend, a fast rising document management and sharing product. Whitney brings sales experience from Loopnet, Meltwater, SpringAhead/Tallie, and People Data Labs, before star…
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