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Healthcare Experience Matters

Healthcare Experience Foundation

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Welcome to the official podcast of the Healthcare Experience Foundation. Every one of the millions of small encounters that comprise the healthcare experience serves as a chance to seek excellence, change someone’s day, week, or month. These experiences may even change a patient’s outlook on life itself. This podcast’s mission is in lockstep with Health Experience Foundation’s ongoing drive to create demonstrable improvements in patient experiences of care. It exists to improve quality and s ...
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Welcome to the Healthcare Executive Insights Podcast! Our mission is to deliver powerful stories and experiences from healthcare executives across the country, that represent many different healthcare organizations. We strive to create an open dialog around growth strategies, innovative technologies, and common challenges within healthcare. Tune in today to learn how other healthcare leaders are blazing new trails and helping take their organizations to the next level!
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Healthcare Plus Podcast

Quint Studer and Dan Collard

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We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S. What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and ...
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Rewrite Your Story - Personal Growth and Development

Stephen & Sharlene Licciardello | Transformational Coaches

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Facing a Setback? Searching for Clarity or Inspiration? Real change doesn’t come in the blink of an eye. It’s the small, deliberate steps that carve out the significant impacts we see in our lives. Hosts Stephen and Sharlene have decades of experience as coaches, mentors, and professional counselors who have helped hundreds of people just like you find more clarity and success in their lives. Each episode is crafted with you in mind, tackling real challenges from real people who’ve been righ ...
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Dr. Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), discuss the lessons learnt during ten years of Quality Improvement (QI) at ELFT, and talk to experts, thought leaders and frontline practitioners about what is next for QI in health and care. Watch the full series of ’10 Conversations for 10 Years’ at: https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3
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AHFter Hours Podcast

AIDS Healthcare Foundation

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Get an unfiltered look at all things AHF. We’ll be sharing the tea on what makes AHF a unique organization, hosting professional development seminars, and getting the inside scoop on what’s happening at AHF.
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Join host Scott McLean, a veteran and also a passionate advocate for veterans' well-being. Each week Scott will bring you an episode that will feature insightful conversations with representatives from non-profit organizations dedicated to supporting veterans, as well as experts discussing programs within the Veterans Affairs (V.A.) aimed at assisting veterans with their needs. From discussing innovative therapies to highlighting community resources, this podcast sheds light on the myriad of ...
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This podcast is your dose of good energy. No prescription needed. Insights and tips from the author of the award-winning book, The Power of Energy Medicine. Hilary Crowley is a working energy healing practitioner surrounded by doctors, nurses, and healthcare professionals.
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Plugged In To Nursing

NHC Center for Nursing Practice

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Plugged In To Nursing is the podcast that celebrates and informs the profession of Nursing. Plugged In to Nursing is a podcast led by nurses, for nurses, and it’s all about helping nurses stay informed about current nursing issues, and to provide an “on-the -go” resource for your clinical and professional learning and growth.
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Celebrate the role played by audit professionals in the vital area of patient safety with the clinical audit and improvement podcast. This monthly podcast is brought to you by AMaT and its community of super users from around the country in the NHS and elsewhere. In each episode we bring together experts to talk about a range of topics centred around the world of clinical audit for the benefit of everyone involved in clinical audit and improvement projects across healthcare, regardless of wh ...
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Valley Edition

KVPR | Valley Public Radio

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Valley Edition was retired from KVPR's broadcast schedule at the end of June 2022. Listen daily during Morning Edition and All Things Considered to hear the latest local news and interviews from KVPR's newsroom.Support for Valley Edition comes from The James Irvine Foundation, The California HealthCare Foundation & The California Endowment.
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As research in inflammatory bowel diseases (IBD) advances, the landscape is rapidly evolving; requiring reinforcement of the most important and clinically relevant data. This educational series will provide the latest information on research, treatments, and management of IBD with a focus on the most pressing and relevant topics identified by the Crohn’s & Colitis Foundation's National Scientific Advisory Committee on Crohn’s Disease and Ulcerative Colitis. With 1.6 million Americans living ...
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Vital Minds

PA Foundation

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Each Vital Minds episode will feature a conversation between host James Millward, an early career PA, and a guest expert on a topic of relevance to the PA and healthcare provider audience, ranging from mental health to obesity to pain management and many more. The series will explore nuances of the featured topic and provide solid tips and information PAs can put into practice to benefit patients. Vital Minds is a podcast of the PA Foundation, a national nonprofit organization that promotes ...
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On Your Mind

Timothy J. Hayes, Psy.D.

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What’s on your mind? Are you or a loved one struggling with mental health challenges? Do you have a specific personal or professional interest in mental health? Perhaps you are looking to build mental and emotional resiliency. The On Your Mind podcast by Journey’s Dream brings together professionals in the field who are successfully supporting people through mental health challenges to a place of true and lasting well-being. Here you will find hope and inspiration. You will walk away with pr ...
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I am a different kind of psychologist. I believe that mainstream mental healthcare could use some improving on and I feel that I have the answer. When we filter our well-being through the lens of spirituality, the answers to life's problems are all within reach. In this podcast I discuss mental health... or as I prefer to call it, "mental wellness" from a spirituality standpoint using the foundation of Law of Attraction. All of those seeking improvements for their mental wellness have desire ...
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Violence is at an all-time high among nurses according to studies and many incidents are not reported. The issues begin from the foundation of the nursing curriculum and the lack of resources not given to those on the front line of this opioid epidemic or adequate mental health education. Compounding this issue is the lack of reporting of incidents due to the fear of organizational retaliation. Nurses and all of those on the front line are suffering and it is time to make the change that hea ...
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All About Nursing

Bold Brave TV

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All About Nursing explains how nurses play a significant role in providing healthcare in multiple care settings. You will be able to hear from some of these key nurses who work in practice, academia and other practice settings. There are many different kinds of roles nurses have to choose from which makes it a great profession to work in. Additionally you will hear about challenges nurses are engaged in as healthcare continues to experience an unprecedented need to decrease costs and improve ...
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SHE RECOVERS Podcast

SHE RECOVERS®

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SHE RECOVERS® Foundation is a 501(c)(3) non-profit public charity and a global grassroots movement serving more than 325,000 women and non-binary individuals in or seeking recovery from life challenges including mental health issues, trauma, and substance use. SHE RECOVERS is dedicated to redefining recovery, inspiring hope, ending stigma and empowering women to increase their recovery capital, heal themselves and help other women to do the same. On our podcast we talk about and hear about p ...
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Infection Prevention in Conversation

Healthcare Infection Society

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In an informal setting, Dr Gemma Winzor talks to expert guests about current research, challenges and opinions in infection prevention and control (IPC). An engaging listen for infection control specialists, healthcare professionals or anybody with an interest in infection control, microbiology, epidemiology or healthcare more broadly. The podcast covers a wide variety of subjects in infection control, allowing the stories behind recent research to come to the front as guests discuss their p ...
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Being in Motherhood Podcast

Kendra Fitzgerald & Nicole Coons

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Amidst the joys of a motherhood journey, there is an undercurrent of challenge unlike any other you’ll face in your life, requiring a different kind of strength than your pre-motherhood days. The current maternal healthcare system sets moms up to get weaker in pregnancy and start motherhood with a deficit of strength and energy. This means the vast majority of mothers are slogging through motherhood feeling weak and discouraged. It’s time for that to change. Each week, Pregnancy and Postpart ...
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Unbinary Life

Unbinary Life

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Join Kundan, Ruchi, and a few special guests who will uncover and share their life experiences and journeys and celebrate human life. This is a self-help podcast focusing on practical tips and actionable steps to gain more clarity in life and become more confident. While Season 1 was focused on teenagers and their issues related to relationships, careers, emotions, etc. Season 2 brings stories of individuals who have pushed human boundaries to make an impact. Would you like to join us in bec ...
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Denise Robinson, DNP, MPH, BSN, RN, WOCN, is a celebrated nursing executive with more than two decades of nursing experience. She joins the Healthcare Experience Matters Podcast this week to discuss effective strategies for navigating difficult conversations with healthcare colleagues. As a nursing executive, this subject matter is near and dear to…
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In this episode, we explore the powerful impact of scholarships for abuse survivors with Jill Tremlett Large, a key figure in the Women's Independence Scholarship Program (WISP). Since 2003, Jill has been instrumental in providing financial support and hope to women who have endured intimate partner abuse. Through her work and her book, "Where the …
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On this episode of The Healthcare Plus Podcast, Dan Collard is joined by Carla Yost and Dannette Staples from Hillcrest Medical Center in Tulsa, Oklahoma to discuss the work they’re doing in development with a specific focus on charge nurses and their Nurse Practice Council. Carla is the Chief Nursing Officer at Hillcrest. With 15 years of senior l…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story What if a midlife crisis could transform your marriage and sex life for the better? Hosts Stephen and Sharlene reveal how a midlife crisis can impact your marriage. Their candid discussions about emotional distance, conflicts, and changes in intimacy will resonate with anyone who's felt the…
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Send us a text Former Marine Corps Sergeant Wade Waddick shares his unique journey from military service to making a difference in veterans' lives. Learn from Wade's story of transitioning to civilian life and becoming the proud owner of Evolution Fitness in Boca Raton, Florida. He reveals the importance of staying connected with fellow veterans th…
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How do you rebuild a life taken from you for 16 years? You fight—not just for yourself, but for others, too. In this episode, Jeffrey Deskovic, Esq., shares his journey from being wrongfully convicted at 17 to becoming a powerful advocate for justice. Exonerated by DNA evidence after 16 years of wrongful imprisonment, Jeffrey now dedicates his life…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you worried about raising children who can't handle life's challenges? Hosts Stephen and Sharlene talk with Aaron Guyett, a former Marine who's on a mission to help parents raise resilient, responsible adults. Aaron shares his unique insights on why rites of passage are crucial for chil…
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Send us a text Ever wondered why so many veterans in Florida struggle to access the healthcare they need? Join us as we unravel this complex issue with two exceptional guests. Nicole Grabner, a seasoned military spouse and veteran, offers a poignant look into her personal journey navigating VA benefits, while Scott Darius, executive director of Flo…
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In this episode, Tim Hayes sits down with Martha Glory Kartaoui to discuss her incredible journey of healing from trauma. Martha shares deeply personal insights from her life, including her escape from a cult and the long, difficult path to reclaiming her identity and sense of self-worth. If you've ever felt alone in your struggles or wondered how …
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On this episode of the Healthcare Plus Podcast, Quint Studer welcomes special guest Leonard Friedman, Ph.D., a Professor of Health Policy and Management and the director of the Executive Master of Health Administration degree at the George Washington University. Their discussion focuses on the evolving landscape of healthcare leadership, emphasizin…
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----more----Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you feeling stuck, restless, or questioning your life's direction as you approach middle age? You might be experiencing a midlife crisis, but it's not what you think. Hosts Stephen and Sharlene dive deep into what a midlife crisis really means and how it affects both men and…
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Healthcare Experience Matters Podcast veteran Dr. Joshua Schwarzbaum returns to the program this week to share his wisdom and compassion as we explore harnessing childlike curiosity to provide better, more empathetic interactions with our patients. As a longtime emergency room physician in New York City, Dr. Schwarzbaum has spoken in-depth about st…
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In this episode, Jeff Patterson delves into the transformative power of meditative practices for mental health. Jeff shares his journey from martial arts to incorporating tai chi and other breathwork techniques into his daily routine. Host Tim Hayes engages Jeff in a deep conversation about the benefits of yielding, both physically and mentally, to…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you struggling to make sense of all the charities asking for your money? Stephen and Sharlene sit down with Larry O'Nan, author of "Intentional Living and Giving," to unravel the mystery of purposeful stewardship. Larry brings a fresh perspective on managing your resources, whether it's…
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In this week's episode of "Healthcare Experience Matters," we discuss disinformation in healthcare and provide tangible strategies for clinicians. Our guest is Geeta "Dr. G" Nayyar, MD, MBA. Dr. G is a globally recognized chief medical officer and technologist, as well as the Wall Street Journal bestselling author of "Dead Wrong: Diagnosing and Tre…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you tired of setting goals that never seem to stick? Stephen and Sharlene explore the psychology of change and goal-setting. They share why so many of us resist change, even when we desperately want it. You'll discover the hidden forces that keep you stuck in old patterns and learn prac…
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Send us a text Have you ever wondered how communities can rise together to combat hunger and homelessness? Join us for a compelling conversation with Maura Plante, visionary founder and CEO of Living Hungry, a charity making waves in Delray Beach, Florida. Maura opens up about her journey and mission to address critical issues like poverty, malnutr…
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Send us a text What makes a front door more than just an entryway? Join us as Adam Nelson, president of Willow and Palm Construction, shares his deeply personal journey and his company’s heartfelt dedication to supporting veterans. Inspired by his father's incredible story from Norway to the U.S. and his service during the Vietnam era, Adam explore…
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What can be done when hearing loss impacts patient/provider communication and the overall patient experience? This week, Keith N. Darrow, Ph.D., CCC-A, is our guest on Healthcare Experience Matters to shed some light on this issue. He also provides key insights into the difference between “hearing” and “listening,” and how these distinctions affect…
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This is the Healthcare Executive Insights Podcast presented by The Macallan Group. In this episode, Albert Katz, CEO & Co-Founder of Flagler Health, explores how their AI solutions are transforming musculoskeletal clinics by enhancing patient care and operational efficiency. Flagler Health's innovative AI tools streamline patient triaging and sched…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you tired of feeling stuck, unable to make the changes you desperately want in your life? Stephen and Sharlene sit down with Chad Kneller, a former military officer turned successful entrepreneur and author. Chad shares his journey from battling depression to finding true happiness and …
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Send us a text What drives a man to transform his life from a software engineer to a soldier, and then to the founder of a nonprofit supporting veterans with TBI and PTSD? Join us as Alex Briggs, the remarkable CEO of Silent Wounds and Warriors Foundation, narrates his gripping journey from civilian life to the front lines in Syria where he encount…
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Send us a Text Message. In this episode, we question what or who our Wizard is- a boss? a goal? a false belief? With some fun storytelling sharing a time when Hilary goofed up on stage as Dorothy herself, this episode is filled with praise for the arts. The sooner we dismantle the projection of the big all-powerful Wizard, the better. Like the corn…
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As we are now just one week away from the start of our new cohort for the Foundations in Inclusive Leadership Certificate program, we are joined this week on our Healthcare Experience Matters podcast by Elisa Grace, VP of Coaching at the Healthcare Experience Foundation (HXF), and Physician Coach George Mayzell. They join us to provide a preview of…
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In this powerful episode, Jose Angel Pereira Ruimwyk shares his remarkable journey from successful oil and gas executive to international hostage in Venezuela for five years. Jose discusses his transformation through this harrowing experience, offering hope and inspiration to those facing their own struggles. He reveals the strategies that helped h…
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On this episode of The Healthcare Plus Podcast, Quint Studer welcomes special guest Brian Burnside, President and CEO of Carlinville Area Hospital & Clinics. Quint and Brian discuss the unique challenges faced by small rural and critical access hospitals and share key initiatives and strategies that have helped Carlinville achieve success. Listener…
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Send us a Text Message. Four rules hinder our positive energy. These rules are often created unconsciously within family dynamics affected by trauma, dysfunction, loss, illness, abuse, and the constant struggle for survival. The four rules - Isolation, Silence, Denial, and Rigidity - are ready to finally fall apart when we are open and aware that t…
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Norton Healthcare’s Plugged in to Nursing is the podcast that celebrates and informs the profession of nursing. Title: The Bells & Whistles of Critical Care Summary:In July’s episode of Plugged In To Nursing, hear Adriana Barnes-Clizbe, RN, and Katie Kruer, RN, clinical nurse educator, discuss the critical care service line at Norton Healthcare. Li…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story How do successful people use their insecurities as fuel for achievement? Stephen and Sharlene share their experiences with impostor syndrome. You'll discover why those nagging doubts and fears of being "found out" might actually be signposts pointing toward your greatest potential. If you'v…
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Send us a text What does it take to transition from serving in combat to serving your community? Join us for a profound conversation with Eric Peterson, founder and CEO of Project Headspace and Timing, as he recounts his compelling journey from his early days in Illinois to the battlefields of Afghanistan and Iraq. Eric opens up about the highs and…
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In this week’s edition of the Healthcare Experience Matters Podcast, we invite Leslie Pagel to the show. Leslie is an expert in customer experience (CX) strategy, here to discuss navigating the great balancing act of embracing technology, such as conversational artificial intelligence (A.I.), as it evolves drastically, without losing the human touc…
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In this episode, Timothy J. Hayes welcomes Tracey Yokas, the author of Bloodlines: A Memoir of Harm and Healing. Together, they explore the profound journey of generational trauma healing, delving into the personal stories that shaped Tracey’s compelling memoir. Tracey shares her experiences of coping with sudden family loss and her daughter's ment…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you feeling trapped in an invisible box, struggling to find your way out? In this powerful episode, Stephen and Sharlene sit down with Cathelina Duvert, author of the novel "The Box," who shares her personal journey through depression and how writing became her path to healing. Cathelin…
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Send us a text Ever wondered how critical dental care and financial assistance can transform the lives of veterans? Join us for an enlightening conversation with Mike Durkee, the dedicated executive director of the Wounded Veterans Relief Fund. Mike shares his inspiring journey from his service in the Army to spearheading an organization that provi…
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Craig Joseph MD, FAAP, FAMIA, is our guest this week on the Healthcare Experience Matters Podcast for a candid discussion on technologies’ evolving role in improving patient experiences and fighting burnout among healthcare workers. As an accomplished speaker on this topic, Dr. Joseph highlights the importance of designing technological solutions i…
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In this episode, Timothy J. Hayes interviews Patrick Alonso, a healthcare advocate and pharmacist, who shares valuable healthcare advocacy tips to empower you to take control of your health. Patrick discusses his journey from traditional pharmacy practice to becoming a healthcare advocate, driven by his passion for helping individuals optimize thei…
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Send us a text What does it take to build a life dedicated to the mental health and well-being of the LGBTQ community? Get inspired by Catherine Doe's incredible journey, which led her to become the Mental Health Director at Compass Community Center in Lake Worth Beach, Florida. From the early days of the Stop AIDS Project to the comprehensive supp…
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Joining our Healthcare Experience Matters show for the second time in as many weeks is Elisa Grace, the vice president of coaching here at the Healthcare Experience Foundation (HXF). Elisa brings us insights on the power of embracing inclusion and belonging in healthcare while outlining the need for inclusive healthcare leadership and the challenge…
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Send us a text Unlock the powerful narrative of Steve Campana, a dedicated first responder who shares his 32-year journey through the highs and lows of Palm Beach County Fire Rescue. From his first steps as a young cadet to his extensive experience as an EMS captain and SWAT medic, Steve opens up about the emotional weight of the job and his person…
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This week on the Healthcare Experience Matters show, we’re interviewing Elisa Grace, the Vice President of Coaching at the Healthcare Experience Foundation (HXF). Elisa joins us to discuss coaching's role in elevating excellent patient experiences and showcasing some of its measurable impacts. We also explore into the common myths and misconception…
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In this episode, we dive deep into pediatric mental health with Nan Arkwright, a renowned Pediatric Occupational Therapist and author. Nan talks about her extensive career supporting children's mental health and her new journey as an author. With over 50 years of experience, she shares valuable insights and practical tips for parents and caregivers…
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For episode 18 of the Clinical Audit and Improvement Podcast, Isabel Dighero and Molly Nichols discuss the management of suspected ureteric colic in A&E, including how it's audited and how improvements might be made. This episode's guests: Isabel Dighero is a core surgical trainee from Epsom and St Helier. Molly Nichols is a core surgical trainee f…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Have you ever felt like the church you trusted just burned you? Have you ever experienced betrayal or disappointment from the very community that was meant to nurture your faith? Church hurt is a painful reality for many, often leaving deep emotional scars and shaking the foundations of one…
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Send us a text What drives a 17-year-old to falsify his age and enlist in the Navy during one of history's most tumultuous periods? Meet James Crider, a Navy veteran whose extraordinary journey began in 1945. From his rebellious enlistment decision to the swift transition from a dairy job to basic training in Maryland, James' story is a rich tapest…
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Send us a Text Message. The idea of a self-help book can be confusing and even counter-productive. After all, we can wonder, am I looking to seek others to direct me on my life’s path? Or do I need to only focus on myself to find wellness? The truth is, you need to start with YOU. You are the author of your own life. With every breath and every ste…
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Within a typical healthcare leader's journey and their rise in management ranks, it is not uncommon to transition from a colleague and friend to a position of authority. When navigated properly in healthcare, this transition can be seamless, fruitful, and mutually beneficial to all parties involved, including the parent organization and the patient…
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Download Your FREE Copy: 6 Pillars of Rewriting Your Story Are you struggling to find love and happiness after a painful past? Hosts, Stephen and Sharlene talk with Larry and Dawne, two incredible individuals who found each other later in life after tragedy, enduring childhood abuse, and both being single parents. Through their rawness and honesty,…
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Send us a text Can the transition from military to civilian life be seamless? Join us as we uncover the inner workings of the Military 2 VA (M2VA) program with Jose Lopez Rodriguez, a dedicated Transitional Patient Advocate from the Department of Veterans Affairs in West Palm Beach, Florida. Jose shares the VA's proactive approach to assisting comb…
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Shari Gold is our guest this week on the Healthcare Experience Matters Podcast. She currently serves as Senior Vice President for Regulatory Compliance and the Chief Quality & Equity Officer with Bergen New Bridge Medical Center in New Jersey. She is a Healthcare Quality and Regulatory Compliance Executive, and we are honored to have her join our s…
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Cynthia Mauleón‘s story isn’t one of sudden triumph but a testament to the enduring human spirit. For 30 years, she battled complex PTSD, a fierce opponent that left scars on her soul; yet within this chronicle lies an ember of hope, a testament to the resilience of the human spirit. This isn’t a story of overcoming adversity in a single bound. It’…
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