Episode 4: Why Tracking Sentiment on Social Media Can Benefit Your Business
Manage episode 278679233 series 2818876
In this podcast episode, we are discussing the importance of tracking the sentiment of your messages and comments across social media and how these learnings can be used to implement wider business decisions and changes in processes to reduce negativity and amplify positivity. We also share our thoughts on our reservations with AI sentiment software and how best to calculate sentiment across the social media platforms your business uses.
Get in touch with us:
Email: podcast@3sixfive.co.uk
Facebook: https://www.facebook.com/3sixfivepro
Twitter: https://twitter.com/3sixfivepro
Instagram: https://www.instagram.com/3sixfivetalkssocial/
53 odcinków