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Episode 86 - Chapter 4 - Part 1 - How to Win the War on Waste in 90 Days - Audio Book
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4. No Blame
The War on Waste (waste is anything in the company that keeps money from being made) begins with an idea.
It doesn’t matter the size of the company, if you want to find out what’s wrong with the company, listen to an employee’s idea. The idea is not just any idea; it is an idea that identifies a waste in one of the business processes.
In our definition, the War on Waste is a company-wide affair. Everyone participates. And all parts of the company are open to review. No part is spared. It is one of those times that it is OK to pass judgment on the inefficiencies of a neighboring department. The War on Waste methodology brings teams together of different work groups to look for waste. It guides these project teams on how to analyze a waste by finding out how much inefficiency it contributes to the company in actual dollars. In fact, we believe so strongly in this concept that we trademarked “No Blame.” The trademark symbol is intended to symbolize to our clients and their employees that we are going to drive change at their company and we do it by invoking “No Blame.” It is change without reprisal. Best, Len
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