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Building and Keeping Trust: how that makes your life easier and your clients journey smooth and enjoyable
Manage episode 409437278 series 3561271
Treść dostarczona przez Meris Gantt and Andrea Elaver. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Meris Gantt and Andrea Elaver lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
In this episode we talk about consistency in communication, how to sell without being salesy and connecting and building relationships. We’ll also talk about the strategy behind your workflow and how not to overwhelm your clients with tech.
On Trust:
Honesty and valuing the relationship. We’re choosing each other.
Talking about money with your clients and why being direct and kind is an important part of building trust.
Consistency in communication:
Clarity, email response time, learning and developing as you go. Managing expectations. General appearance. Zoom background. Your clients want to know what to expect.
Connection and Building Client Relationships:
Client gifting. Initial trust and going above and beyond without blurring lines. The when's and how’s of developing a deeper relationship with your clients.
How to not overwhelm your clients with tech, too much information, too many choices and how it varies from client to client.
Strategy behind emails that don’t cause overwhelm.
Custom systems and how to tailor it to each client while still being efficient and systematized.
Links:
https://instagram.com/bloomhousenc
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