Episode 27: Be a Smooth Operator: Tips to operate your organization’s back-office with Alicia Butler Pierre
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Alicia Butler Pierre is on a quest to revolutionize the way small businesses operate. She does that by speaking, coaching, writing, lecturing, and podcasting. She is the Founder & CEO of Equilibria, Inc. and the bestselling author of Behind the Façade, the world’s first published book on business infrastructure. She hosts the weekly Business Infrastructure podcast, which ranks in the world’s top 2%. She’s an adjunct instructor of advanced lean principles at Purdue University and operations management at Nichols College. A chemical engineer turned entrepreneur, she’s advised, designed, and optimized processes for organizations including Coca-Cola, Shell Oil, The Library of Congress, and The Home Depot.
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