Quality Disputes: Legal Protections for Buyers in China's Legal System

China Manufacturing Decoded

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In this episode, we go into the intricacies of the Chinese legal system and explore the legal protections available for buyers who receive bad or fake products from Chinese suppliers so you can protect your business effectively.

Sofeast CEO Renaud Anjoran is joined by Jessica Xu, a senior trial litigator and legal counsel for various government bodies and private enterprises, and Clive Greenwood, a senior compliance counsel and award-winning technical legal consultant both from Liangma Law Firm in Shenzhen. They discuss advice for Western companies facing quality disputes with Chinese suppliers, emphasizing the importance of due diligence, clear communication, and establishing rigorous quality agreements.

Jessica and Clive also shed light on the legal recourse available in China, including the process of taking legal action, the significance of evidence, and the potential to sue for consequential damages. Real-life case examples illustrate the challenges and strategies involved in navigating these disputes.

Show Sections

00:00 - Greetings and introduction of our guests.

02:35 - What advice is there for Western companies in a dispute over product quality?

07:29 - Pursuing Legal Action in China.

12:03 - Suing for consequential damages.

16:44 - How legal cases where a foreign buyer takes Chinese suppliers to court work.

23:08 - Actions against fake certifications.

29:04 - Escalating to litigation.

31:25 - Conclusion.

33:53 - Wrapping up.