Marla Caceres on Enhancing Ethics and Compliance Communications Through Improv

Creativity and Compliance

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network.

Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. In this episode of Creativity and Compliance, hosts Tom Fox and Ronnie Feldman are joined by special guest Marla Caceres, a seasoned improvisation facilitator, to explore the intersection of improvisation and the ethics compliance community.

Marla and Ronnie discuss the rich history of Chicago’s improv scene and its influence on communication skills, leadership, and psychological safety. They delve into practical techniques like ‘Yes, And’ and ‘Other-focused Communication’ that can help compliance professionals foster a supportive, trust-based environment. The conversation also covers how improv training can benefit organizational leaders, ethics ambassadors, and employees through low-stakes, fun exercises designed to build deep listening and collaborative skills. With a focus on creating environments where people feel safe to communicate openly, this episode offers valuable insights into using improv to enhance compliance and leadership within organizations.

Key Highlights:

• The Chicago Improv Connection
• Understanding Improvisation
• Applied Improvisation in Business
• Others-Focused Communication
• Improv Techniques for Compliance
• Psychological Safety and Deep Listening

Resources:

Ronnie

• Ronnie Feldman (LinkedIn)
• Learnings & Entertainments (LinkedIn)
• Ronnie Feldman (Twitter)
• Learnings & Entertainments (Website)
• Compliance Confessions – inspired by “Mean Tweets” these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful.
• E&C Training Jams – a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses.
• Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong.
• Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care.
• 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches.
• Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning.

Tom

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