144: Spooktacular Leadership Lessons From Halloween

Customer Service Academy

In this episode we discuss 5 leadership lessons from Halloween. I know this week is a bit tougue in cheek, but give it a listen, you just might learn something fun to make you a better leader.

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- Halloween is about transformation, so embrace change and adapt - Halloween corn mazes and escape rooms rely on communication, and so does your team - The best horror movies have heroes who solve problems, so teach your team to be great problem solvers

- Trick or treaters are masters of teamwork, so learn from them and bring the idea of supporting each other to the team

- Much as party-goers wear many different costumes on Halloween, leaders must wear many hats to inspire their teams

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Learn more about Jonathon at: https://www.emergeagency.com/

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

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