332: Darja Gutnick - Bite-Size Learning for First-Time Leaders

Fast Leader Show | Customer Experience Leadership

Treść dostarczona przez Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

2+ y ago 37:58

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Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on the rise, equipping and enabling first-time leaders has become a challenge.

The wisdom to lead is buried in the minds of experienced leaders. The knowledge is hidden in books and scientific papers. With first-time leaders not knowing what they need, how do you fill the gap in leadership development?

In this episode, Darja Gutnick shares what first-time leaders need to know and the mindset shift to microlearning.

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#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach