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Treść dostarczona przez NobelBiz Studios. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez NobelBiz Studios lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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Speed of Business, The ROI of Empathy and Innovation in CX: Jay Baer
Manage episode 414359936 series 3356900
Treść dostarczona przez NobelBiz Studios. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez NobelBiz Studios lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Join us for an enlightening discussion with Jay Baer, a pioneer in customer experience and digital marketing, now turned tequila influencer. This episode explores pivotal themes shaping the future of customer service and business strategy. Jay offers a wealth of knowledge and practical advice on accelerating business responsiveness, leveraging empathy for deeper customer connections, and the strategic integration of AI to enhance the customer journey.
What You'll Discover in This Episode:
🕒 The Crucial Role of Speed: How rapid response times are redefining customer satisfaction.
🤝 Empathy as a Business Strategy: Learn from a real-world case study with Delta Airlines.
🤖 The AI Dilemma: Balancing technology and human touch in customer interactions.
🍹 From B2B to Tequila: Jay shares his unique journey into becoming a tequila influencer. Jay's extensive background in digital marketing and customer experience, combined with his unexpected turn into the world of agave spirits, makes this a must-watch for anyone interested in the evolving dynamics of customer relations.
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Manage episode 414359936 series 3356900
Treść dostarczona przez NobelBiz Studios. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez NobelBiz Studios lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Join us for an enlightening discussion with Jay Baer, a pioneer in customer experience and digital marketing, now turned tequila influencer. This episode explores pivotal themes shaping the future of customer service and business strategy. Jay offers a wealth of knowledge and practical advice on accelerating business responsiveness, leveraging empathy for deeper customer connections, and the strategic integration of AI to enhance the customer journey.
What You'll Discover in This Episode:
🕒 The Crucial Role of Speed: How rapid response times are redefining customer satisfaction.
🤝 Empathy as a Business Strategy: Learn from a real-world case study with Delta Airlines.
🤖 The AI Dilemma: Balancing technology and human touch in customer interactions.
🍹 From B2B to Tequila: Jay shares his unique journey into becoming a tequila influencer. Jay's extensive background in digital marketing and customer experience, combined with his unexpected turn into the world of agave spirits, makes this a must-watch for anyone interested in the evolving dynamics of customer relations.
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Podobny do First Contact: Stories of the Call Center
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
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…
continue reading
Join our weekly discussion about how to build top end Angular applications and become an Angular expert. Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-angular--6102018/support.
…
continue reading
Agile for Humans™ is a weekly podcast dedicated to the individuals and interactions that make agile work. The goal is to help create safe and collaborative working environments where people are empowered to do their best work.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Player FM - aplikacja do podcastów
Przejdź do trybu offline z Player FM !
Przejdź do trybu offline z Player FM !
