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#267 Thomas Stroppel Head of L&D at Dishoom - Harnessing Technology to Build a Unique Culture in Hospitality
Manage episode 423390224 series 2440155
In this episode centered around hospitality and learning & development (L&D), the host meets Thomas near London Bridge to explore how technology can be leveraged to build a unique organizational culture. The discussion delves into Thomas's intriguing journey from rural America to a significant role at Dishoom in London, emphasizing how his experiences in acting and hospitality intersect. Thomas highlights the importance of servant leadership and continuous self-improvement in creating a strong culture. They discuss Dishoom's growth, its community-centric ethos, and the role of L&D as the 'plumbing' that maintains and elevates this culture. The conversation also touches on the future role of AI in enhancing training and hospitality, as well as the impact of embedding social good into the business model.
Links:
https://www.linkedin.com/in/thomas-stroppel-3a748a69/
A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.ai
Connect with the podcast
Join the Hospitality Mavericks newsletter
Tune in via your favourite podcast platform - here
More episodes for you to check out here
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy
315 odcinków
Manage episode 423390224 series 2440155
In this episode centered around hospitality and learning & development (L&D), the host meets Thomas near London Bridge to explore how technology can be leveraged to build a unique organizational culture. The discussion delves into Thomas's intriguing journey from rural America to a significant role at Dishoom in London, emphasizing how his experiences in acting and hospitality intersect. Thomas highlights the importance of servant leadership and continuous self-improvement in creating a strong culture. They discuss Dishoom's growth, its community-centric ethos, and the role of L&D as the 'plumbing' that maintains and elevates this culture. The conversation also touches on the future role of AI in enhancing training and hospitality, as well as the impact of embedding social good into the business model.
Links:
https://www.linkedin.com/in/thomas-stroppel-3a748a69/
A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.ai
Connect with the podcast
Join the Hospitality Mavericks newsletter
Tune in via your favourite podcast platform - here
More episodes for you to check out here
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy
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