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Wendy Collie on Hiring and Empowering Teams at Starbucks and New Seasons Market
Manage episode 312631178 series 3239918
Highlights from our conversation include:
- Taking Starbucks from relative obscurity to global ubiquity (2:31)
- Hiring with the customer in mind (5:33)
- Putting a purposeful philosophy into practice (7:47)
- The importance of servant leadership (9:08)
- Lessons from Howard Schultz and other influential leaders at Starbucks (10:16)
- One key quality Wendy values in leadership (13:07)
- How she and the Starbucks team scaled hiring as growth exploded (14:33)
- 5 principles of servant leadership at New Seasons (21:50)
- Her experience driving growth in a triple bottom line culture (22:43)
- Why hiring the “whole” person is key to her approach (26:05)
- How a change to orientation gave hires a thorough understanding of the brand (31:52)
- Why the sequence of getting to know a candidate matters (33:28)
- How storytelling benefits the interview process (37:52)
- How she set expectations and assessed existing teams for their ability to scale (38:51)
- How New Seasons’ status helped facilitate hiring (43:07)
- Wendy’s favorite interview questions... (49:23)
- ...and red flags (50:42)
- How COVID 19 shaped her approach to building teams at Evergreens (55:48)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
Subscribe to How I Hire:
59 odcinków
Manage episode 312631178 series 3239918
Highlights from our conversation include:
- Taking Starbucks from relative obscurity to global ubiquity (2:31)
- Hiring with the customer in mind (5:33)
- Putting a purposeful philosophy into practice (7:47)
- The importance of servant leadership (9:08)
- Lessons from Howard Schultz and other influential leaders at Starbucks (10:16)
- One key quality Wendy values in leadership (13:07)
- How she and the Starbucks team scaled hiring as growth exploded (14:33)
- 5 principles of servant leadership at New Seasons (21:50)
- Her experience driving growth in a triple bottom line culture (22:43)
- Why hiring the “whole” person is key to her approach (26:05)
- How a change to orientation gave hires a thorough understanding of the brand (31:52)
- Why the sequence of getting to know a candidate matters (33:28)
- How storytelling benefits the interview process (37:52)
- How she set expectations and assessed existing teams for their ability to scale (38:51)
- How New Seasons’ status helped facilitate hiring (43:07)
- Wendy’s favorite interview questions... (49:23)
- ...and red flags (50:42)
- How COVID 19 shaped her approach to building teams at Evergreens (55:48)
Visit HowIHire.com for transcripts and more on this episode.
Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.
Subscribe to How I Hire:
59 odcinków
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