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What to do when a client pulls out of a job last minute. EP #316 - Den Lennie
Manage episode 367121568 series 2438842
Hey guys! Today's episode is a real-life scenario of a client pulling out of a gig just days before it happens.
Ever faced a situation like this?
I'm sharing my personal experience of how we tackled this in the VBA Elite Mastermind.
Learn how to turn these situations into valuable business lessons and effectively navigate cancellation policies. We'll also discuss striking a balance in negotiations to ensure a fair outcome for all parties.
Find out how we've worked towards minimizing our actual out-of-pocket expenses and managed to bring down the cancellation fee to 25% of the original budget.
Discover the art of negotiating with grace while preserving relationships with your clients, even in sticky situations.
Lastly, we'll delve into the power of community, particularly among video business owners, and how it helps you rally around in challenging times.
Join us in this journey and see how you can also leverage these experiences to build a more robust video business.
Connect with Den on LinkedIn https://www.linkedin.com/in/denlennie/
Get more great resources over at https://www.denlennie.com/
336 odcinków
Manage episode 367121568 series 2438842
Hey guys! Today's episode is a real-life scenario of a client pulling out of a gig just days before it happens.
Ever faced a situation like this?
I'm sharing my personal experience of how we tackled this in the VBA Elite Mastermind.
Learn how to turn these situations into valuable business lessons and effectively navigate cancellation policies. We'll also discuss striking a balance in negotiations to ensure a fair outcome for all parties.
Find out how we've worked towards minimizing our actual out-of-pocket expenses and managed to bring down the cancellation fee to 25% of the original budget.
Discover the art of negotiating with grace while preserving relationships with your clients, even in sticky situations.
Lastly, we'll delve into the power of community, particularly among video business owners, and how it helps you rally around in challenging times.
Join us in this journey and see how you can also leverage these experiences to build a more robust video business.
Connect with Den on LinkedIn https://www.linkedin.com/in/denlennie/
Get more great resources over at https://www.denlennie.com/
336 odcinków
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