Just Appointment Nudging For Behavioral Health Care

Just Science

In episode four of our Innovations in Corrections season, Just Science sat down with Dr. Sam Scaggs, research criminologist and corrections expert at RTI International, to discuss how automatic appointment reminders help justice-involved individuals better navigate probation-mandated behavioral health care management appointments. For those involved in the criminal justice system, missing a mandatory appointment such as a court date, treatment service, or parole visit could have serious legal consequences. To help clients manage these obligations, researchers piloted an automated digital appointment reminder system which provides users with quick and concise information about upcoming behavioral health management appointments. Listen along as Dr. Scaggs describes a two-phased approach for developing this system, preliminary results about the efficacy of appointment reminders, and the broad applications that this technology could have in the future. This episode is funded by RTI International’s Justice Practice Area. Some content in this podcast may be considered sensitive and may evoke emotional responses or may not be appropriate for younger audiences.