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Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill
Manage episode 440537273 series 3434773
Treść dostarczona przez Tom Arbuthnot. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Tom Arbuthnot lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact Center
- Understanding Dynamics 365 Contact Center, Microsoft's Contact Center as a Service (CCaaS)
- How Microsoft is driving with AI features
- Dynamics 365 Contact Center vs Teams Ecosystem solutions
- Licensing and pricing considerations
- The future of chatbots and multi-lingual support
Thanks to Logitech, this episode's sponsor, for their support of Empowering.Cloud and the community.
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Manage episode 440537273 series 3434773
Treść dostarczona przez Tom Arbuthnot. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Tom Arbuthnot lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact Center
- Understanding Dynamics 365 Contact Center, Microsoft's Contact Center as a Service (CCaaS)
- How Microsoft is driving with AI features
- Dynamics 365 Contact Center vs Teams Ecosystem solutions
- Licensing and pricing considerations
- The future of chatbots and multi-lingual support
Thanks to Logitech, this episode's sponsor, for their support of Empowering.Cloud and the community.
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Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
We help founders make something people want.
…
continue reading
A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
…
continue reading
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…
continue reading
Three nerds discussing tech, Apple, programming, and loosely related matters.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
Daily update on current cyber security threats
…
continue reading
Player FM - aplikacja do podcastów
Przejdź do trybu offline z Player FM !
Przejdź do trybu offline z Player FM !
