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Increasing Payments, Efficiency and Customer Service in Intergovernmental Cases
Manage episode 361064086 series 3230842
Today’s podcast comes to you from Shoreline, Washington; Sacramento, California; and Charlottesville, Virginia. Mariellen Keely (VA Division of Child Support) hosts a discussion about the Section 1115 grants for the Intergovernmental Case Processing Innovation project which was awarded by the Federal Office of Child Support Enforcement (OCSE). She is joined by Alexis Ramirez (California Department of Child Support Services) and Tom Atkinson Washington Division of Child Support). They discuss what drew them into this federal demonstration grant, what were there favorite things about the project, and what their state implemented based on what they learned. They also talk about if they did their own evaluation, or involved a vendor as part of the project. Bonus: hear who is the father of a wonderful three-year old!
162 odcinków
Manage episode 361064086 series 3230842
Today’s podcast comes to you from Shoreline, Washington; Sacramento, California; and Charlottesville, Virginia. Mariellen Keely (VA Division of Child Support) hosts a discussion about the Section 1115 grants for the Intergovernmental Case Processing Innovation project which was awarded by the Federal Office of Child Support Enforcement (OCSE). She is joined by Alexis Ramirez (California Department of Child Support Services) and Tom Atkinson Washington Division of Child Support). They discuss what drew them into this federal demonstration grant, what were there favorite things about the project, and what their state implemented based on what they learned. They also talk about if they did their own evaluation, or involved a vendor as part of the project. Bonus: hear who is the father of a wonderful three-year old!
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