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S03E10 - Marc Fonteijn - Service Design: it's a kind of magic
Manage episode 331287481 series 2610646
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[EN]
The NOIS3 about Design journey continues and in this podcast episode we meet again with a guest who has already been a speaker at WUDRome in the 2019 edition. It is with great pleasure that I introduce you to Marc Fonteijn, founder of Service Design Show, which has been connecting a global community since 2016, inspiring people through interviews, practical tips, and in-depth courses to level up Service Design skills. Marc helps us understand the importance of a sense of community, telling us about campfire and also reminding us that it is essential to show interest in the people we work for and with, only then can effective synergies be created.
Together we delve into the meaning of Service Design, starting from researching the problem and then arriving at the solution. Above all, it is worth remembering that Service Design has value only when applied, by clicking play we will find out why together.
Enjoy listening.
[IT]
Il viaggio di NOIS3 about Design prosegue e in questo episodio del podcast incontro di nuovo un ospite che è già stato speaker di WUDRome nell’edizione del 2019. Con molto piacere introduco Marc Fonteijn, founder di Service Design Show che sin dal 2016 connette una community globale, ispirando le persone attraverso interviste, consigli pratici e corsi di approfondimento. Marc ci aiuta a comprendere l’importanza del senso della community, dell’incontro e dello scambio, parlandoci del campfire e sottolineando che è essenziale mostrare interesse verso le persone per cui e con cui lavoriamo, solo così si possono creare effettive sinergie.
Insieme approfondiamo il significato di Service Design, partendo dalla ricerca del problema per arrivare poi alla soluzione. Soprattutto vale la pena ricordare che il service design “ha valore solo se applicato”, cliccando play scopriremo insieme perché.
Buon ascolto.
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