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Ep. 25 - Loaner Car Chronicles: The Hidden Cost of Convenience
Manage episode 433952936 series 3553775
Treść dostarczona przez Cindy Lawrence. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Cindy Lawrence lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Dive into the untold stories of dealership loaner cars and discover the intricate balance between customer satisfaction and financial management. From high-end clients to everyday drivers, this episode uncovers the often overlooked expenses and operational challenges faced by service managers. Hear firsthand accounts of customers who turn a temporary convenience into a costly ordeal, and learn about the innovative strategies dealerships use to manage these vehicles. This episode will make you rethink the simple act of borrowing a car and reveal the true cost of maintaining customer loyalty. Whether you're a car enthusiast or just curious about the behind-the-scenes workings of a dealership, "Loaner Car Chronicles" offers a compelling and eye-opening journey into the world of automotive service.
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Host:
Cindy Lawrence
713.299.2435
Cindy@OnTheDriveTraining.com
AtYourServcie-Drive.com
If You Need Fixed Ops Training…You Need Cindy!
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