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Treść dostarczona przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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45 - The Customer Experience and a Coaching Approach with Dan Coldwell
Manage episode 402537589 series 2423705
Treść dostarczona przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Happy February Podcast! Jen and Sandi are joined by Dan Coldwell this week, a colleague of Sandi's at Satori Consulting, Inc. Dan has 30 years of experience in financial services as an executive and industry speaker and has also served as chief marketing and chief operations officer in past positions. He is a hockey certified coach, and he "cross-pollinates" (as he puts it) between the business and sports world. Listen along as they chat about:
- Acting on feedback/pain points
- The 3 steps of responding to feedback
- Feedback collection Do's and Don'ts
- How to not fear bad reviews because of what they do for good reviews
Thank you so much for joining Jen and Sandi, Dan! If you'd like to chat more with Dan about the customer experience, you can contact him through the Satori Consulting, Inc. site.
Thank you so much for listening! Make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc!
Have a comment, question, or topic for Sandi and Jen? Leave us a comment on LinkedIn!
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Manage episode 402537589 series 2423705
Treść dostarczona przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Podcast Manager, Sandi Verrecchia, and Jennifer T Long lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Happy February Podcast! Jen and Sandi are joined by Dan Coldwell this week, a colleague of Sandi's at Satori Consulting, Inc. Dan has 30 years of experience in financial services as an executive and industry speaker and has also served as chief marketing and chief operations officer in past positions. He is a hockey certified coach, and he "cross-pollinates" (as he puts it) between the business and sports world. Listen along as they chat about:
- Acting on feedback/pain points
- The 3 steps of responding to feedback
- Feedback collection Do's and Don'ts
- How to not fear bad reviews because of what they do for good reviews
Thank you so much for joining Jen and Sandi, Dan! If you'd like to chat more with Dan about the customer experience, you can contact him through the Satori Consulting, Inc. site.
Thank you so much for listening! Make sure to check out the video cast under the "Videos" tab! Connect with Jen on LinkedIn and visit her website Own Up!® Connect with Sandi on LinkedIn and visit her website Satori Consulting, Inc!
Have a comment, question, or topic for Sandi and Jen? Leave us a comment on LinkedIn!
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Podobny do Organization Transformation Kung Fu
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Whatever you lead can only grow when you do. Experience real-life, real-time business and leadership coaching from Dave Ramsey, a successful CEO, popular radio personality, bestselling author, and now the host of The EntreLeadership Podcast. Dave takes your calls and draws on over 30 years of experience as the CEO of Ramsey Solutions to help you overcome the challenges you're facing. More at https://www.ramseysolutions.com/shows/the-entreleadership-podcast.
…
continue reading
The best sales leaders in the world are revealing their points of view, playbooks, and tried and true tactics...only on Reveal: The Revenue Intelligence Podcast. Join us each month as host Dana Feldman digs deep into the world of the sales leaders she admires and aspires to be from some of the largest and most prominent organizations. Whether you're a CRO or aspiring to be one, these conversations will help you lead teams well, surpass revenue goals, and stay ahead of industry trends. Dana F ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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…
continue reading
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…
continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
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continue reading
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continue reading
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