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Purpose, Profits, and Pixie Dust | Grow Your Business, Make Money Online, Positive Mindset, Productivity Tips
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From Good to Great: How to Implement the Disney Model of Customer Service in Your Business
Manage episode 376062870 series 3252596
In this podcast episode, Lindsay Dollinger discusses the importance of implementing the Disney model of customer service in your business. She emphasizes the need to provide exceptional experiences to your customers and suggests starting interactions with a smile to create a positive atmosphere. Lindsay highlights the significance of personalized notes, messages, and gifts to create a memorable experience. She also encourages exceeding expectations and empowering your team. Lindsay discusses the importance of creating a culture of service and emphasizes consistency in delivering high-quality service. She also discusses the importance of follow-up and personalization in customer service. Overall, Lindsay believes that by implementing these strategies, businesses can create a magical customer experience and set themselves apart from the competition.
Join the convo over on Facebook at https://www.facebook.com/groups/socialsellingsisterhood
Tag Lindsay on IG and tell her your biggest takeaways! @lindsaydollinger and @purposeandpixiedust
Sign up for the Quarter Four Planning Party here: https://www.lindsaydollinger.com/q4-planning-party
Learn how to work with Lindsay further here: https://www.lindsaydollinger.com/links
341 odcinków
Manage episode 376062870 series 3252596
In this podcast episode, Lindsay Dollinger discusses the importance of implementing the Disney model of customer service in your business. She emphasizes the need to provide exceptional experiences to your customers and suggests starting interactions with a smile to create a positive atmosphere. Lindsay highlights the significance of personalized notes, messages, and gifts to create a memorable experience. She also encourages exceeding expectations and empowering your team. Lindsay discusses the importance of creating a culture of service and emphasizes consistency in delivering high-quality service. She also discusses the importance of follow-up and personalization in customer service. Overall, Lindsay believes that by implementing these strategies, businesses can create a magical customer experience and set themselves apart from the competition.
Join the convo over on Facebook at https://www.facebook.com/groups/socialsellingsisterhood
Tag Lindsay on IG and tell her your biggest takeaways! @lindsaydollinger and @purposeandpixiedust
Sign up for the Quarter Four Planning Party here: https://www.lindsaydollinger.com/q4-planning-party
Learn how to work with Lindsay further here: https://www.lindsaydollinger.com/links
341 odcinków
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