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From Frustration to Innovation: RevOps in the Age of AI
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Treść dostarczona przez Jesse Morris. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez Jesse Morris lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
Welcome to another episode of RevOps Revolution! This episode, Jesse Morris sits down with Elio Narciso, a serial entrepreneur and the co-founder of Scalestack, to dive deep into the world of agentic AI and how it’s transforming revenue operations. Elio shares his journey from frustration with messy go-to-market processes—even at Amazon—to building a company dedicated to cleaning up the data chaos and automating “boring but critical” RevOps work.
What You’ll Hear in this Episode:
The Origin Story:
- Elio discusses the personal frustration that originated ScaleStack—discovering that even top companies like AWS struggle with messy, untrustworthy CRM data and inefficient processes.
Early Challenges in AI Adoption:
- Lessons learned from trying to automate the “last mile” (SDR and outbound email) with agentic AI, and why true impact comes from targeting foundational, backend processes first.
Data Quality & ‘Busy Work’:
- The pitfalls of bad data in CRMs and why agentic AI is best applied to tasks that teams typically avoid—cleaning, enriching, and prioritizing data—so humans can focus on higher-value work.
RevOps as a Strategic Partner:
- Why companies that empower their RevOps/Go-to-Market operations teams win with AI, and the risks of relegating ops roles to “ticket handlers” without strategic influence.
- The Rapid Evolution of AI:
- Elio predicts what’s ahead for agentic AI in the next 1, 3, and 5 years, drawing parallels to the mobile revolution. He foresees fully-automated backend workflows, AI agents managing other agents, and the need for every team member to embrace building with AI for true competitive advantage.
Lessons from a Serial Founder:
- Build “painkillers,” not “vitamins.”
- Always start from the customer’s pain, not just a love for technology.
- Find (and appreciate) great co-founders.
- Be very strategic about fundraising—take only what you need.
Links & Resources:
- Elio Narciso on LinkedIn
- Scalestack
- Elio’s Podcast: Revenue Engine Masters by Scalestack
Enjoyed the episode?
Please remember to subscribe, leave a review, and connect with both Jesse and Elio on LinkedIn.
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