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Empowering Adult Learners: Community Support, Technology, and Goal Setting

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Treść dostarczona przez NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Understanding the Unique Needs of Adult Learners

In this episode of SA Voices From the Field, Dr. Jill Creighton delve into the intricacies of supporting adult learners with Lindsay Taylor, a strategic program manager and NASPA leader. Lindsay shares her extensive experience in aiding adult learners through various academic and co-curricular initiatives, particularly her work with the National Society of Leadership and Success (NSLS) and NASPA’s Adult Learners and Students with Children Knowledge Community.

Transition to Online Learning During the Pandemic

Lindsay describes the transformation her organization experienced moving from a hybrid model to a fully online one. Initiating this shift just before the pandemic, her team had to quickly adapt to the exclusively online format, relying on trial and error to determine the best technological solutions. Initially experimenting with Google discussions, they ultimately settled on the GroupMe app based on positive student feedback and participation rates. This application allowed for ease of use, catering to those less tech-savvy by enabling text message integration. This adaptability and student-centric approach played a significant role in maintaining engagement and continuing student success during challenging times.

Strategies for Engaging and Supporting Adult Learners

Recognizing that adult learners often juggle multiple responsibilities, Lindsay highlights several strategies her team implements:

  • Accessible Orientation Materials:
    • Crafting easily accessible orientation videos.
    • Providing clear guidelines on software usage.
    • Offering support documents and checklists to ease the transition into virtual learning environments.
  • Inclusive Support Systems:
    • Including parents in the educational process fosters a family homework dynamic.
    • Encouraging family involvement can positively impact degree completion and commencement rates among adult learners.
  • Community Creation:
    • Developing online hubs for students to connect and share resources.
    • Encouraging direct student input through annual engagement surveys to tailor activities and support structures that best meet their needs.

Overlaps with First-Generation Students

Many strategies developed for adult learners also benefit first-generation students. By creating a readily accessible support system, both groups receive the necessary guidance and resources without feeling alienated. This approach aligns with diversity, equity, and inclusion values, ensuring that all students feel supported and engaged regardless of their background or current situation.

Leveraging Technology for a Sense of Belonging

Lindsay discusses the importance of creating virtual communities where students can network and establish personal connections despite physical distances. The use of platforms like GroupMe for success networking meetings, where students set smart goals and hold each other accountable, exemplifies leveraging technology to foster a sense of belonging. These communities become invaluable for students who might otherwise feel isolated due to their busy schedules or geographical constraints.

Challenges and Solutions in Success Networking Meetings

A significant hurdle in leadership programs is the success networking meeting. Students must engage in group collaboration, which proves challenging for those juggling multiple responsibilities. By creating flexible, accessible options through technology, Lindsay and her team effectively support students who might fear overcommitment. This tailored approach ensures students can complete their responsibilities without foregoing critical networking opportunities.

Future Directions in Student Affairs

Looking forward, Lindsay advocates for continuous assessment and innovative practices in student affairs. Emphasizing technology and community-building, she underlines the importance of evolving to meet students' changing needs. Lindsay also encourages involving students in decision-making processes, ensuring their voices directly influence the programs designed to support their success.

In this episode, Lindsay's insights into supporting adult learners and students with children resonate deeply. The innovative strategies her team employs to create accessible and engaging learning environments offer valuable lessons for educational institutions striving to adapt and support their students. As we move forward, the key to success lies in continuing to listen, adapt, and innovate being driven by the diverse needs of our student populations.

You are encouraged to connect with Lindsay Taylor on LinkedIn for further insights and participation in upcoming meetings focused on collaboration within the NASPA Knowledge Community. The future of student affairs undoubtedly involves a blend of technology, empathy, and proactive engagement strategies, paving the way for inclusive and successful educational experiences for all.

TRANSCRIPT

Dr. Jill Creighton [00:00:00]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. Brought to you by NASPA, we curate free and accessible professional development for higher ed pros wherever you happen to be. Be. This is season 11, the past, present, and future of student affairs, and I'm doctor Jill Creighton, she, her, hers, your essay voices from the field host. Today on essay voices, we welcome Lindsay Taylor, sheher. Lindsay is the strategic program manager for her university's chapter of the National Society of Leadership and Success or N SLS. She also serves on the leadership committee for NASPA's Adult Learners and Students with Children Knowledge Community. The N SLS chapter she manages serves more than 2,000 students in the southeast region.

Dr. Jill Creighton [00:00:49]: Lindsay holds an MBA from Quinnipiac University and is currently pursuing her certified student affairs educator certification through the Higher Education Consortium. Using her business expertise, Lindsay has coached more than 670 students, helping them develop their leadership acumen. She continues to motivate and mentor students and student chapter leaders and has established the chapter as a growing financially self sustaining operation. Lindsay attribute NSLS chapter success to ensuring students are heard and creating innovative solutions current and future practice of student affairs around adult learners and non traditional learners. I think that's definitely a fantastic area for us to continue to explore. You're also one of our knowledge community co chairs, and you're working, quite a lot to support, students with children. So a lot to dig into today. But we always love to start our episodes by asking, what is your current role and how did you get to your current seat?

Lindsay Taylor [00:01:49]: I have multiple roles that I hold. So I work in admissions. I am a chapter adviser for one of the honor societies for my university, and we cover the entire southeast region from Maryland and DC all the way down to Florida and over to Tennessee and Kentucky. I am also on their co curricular board. And then, as you mentioned, I'm one of the co chairs for the adult learners and students with children knowledge community.

Dr. Jill Creighton [00:02:12]: So you are wearing a ton of hats right now.

Lindsay Taylor [00:02:14]: Yes. I enjoyed though. I also get to be a programming chair for one of our business resource groups. So I really enjoyed diving into that, and I'm just the person that keeps asking questions, and then I get involved into things.

Dr. Jill Creighton [00:02:27]: I think that is a very traditional NASPA story that we're all just continually saying yes, and then all of a sudden we find ourselves in all of these big things. Well, can you talk to us a little bit about the knowledge community first? I think it's a knowledge community that's fairly new in the NASPA space compared to maybe some of the ones that have been there for the last 20, 30 years. But I think you're serving an incredibly important population. All of our students are important. This particular population, I think, is growing.

Lindsay Taylor [00:02:52]: Definitely. I joined this knowledge community during one of the pandemic NASPA conferences that was online, and I was thrilled by the stuff that was happening. And they were talking about how in Oregon, there was laws being passed and Illinois to collect demographic data on our adult learners so that the schools can better serve them. In Oregon, the one university that was talking about it, they have a whole day to celebrate their adult learners, and I thought that was fantastic. So the knowledge community really focuses on how we can support the adult learners in that space, but also acknowledging that there's people that have pen they're taking care of. And often these learners are people that they're working at least one job, maybe more, while trying to go to school and care for their family. So it's a balancing act for them to manage their time and still be successful in their class.

Dr. Jill Creighton [00:03:40]: How are we defining adult learners in the knowledge community space? I think it's a fun tension because all of our students are adults once they come to the collegiate space. So it's a unique utilization of the term.

Lindsay Taylor [00:03:51]: So we actually had a conversation about this at our last strategy meeting, and we kind of have it to how the student is identifying themselves. Because it came up about even, like, people that are caring for other people outside of children, especially ever since the pandemic. Like, a lot of people got sick, so they may be caring for parents now. And it's how the student is identifying themselves. If they identify themselves as someone that's an adult learner versus that traditional, you've graduated high school, now you're moving on into college, they might have started their academic journey a little bit later.

Dr. Jill Creighton [00:04:23]: And we are also seeing an increase in students with children balancing those priorities of earning their degrees while also raising their families. I was recently at a university in North Central Minnesota. And one of the things that I loved is they've converted one of their student apartment buildings into single parent housing, which I thought was really unique. I had not seen that done at many other institutions. Seeing family housing in a lot of places, but this was really specific to support students who did not have another adult partner helping them raise that family. So I thought that was a great trend. What other types of trends are you seeing that are supporting our students with children?

Lindsay Taylor [00:04:58]: I'm seeing a lot more initiatives to allow them to feel like they're being seen because oftentimes that population of students, they feel like they're the forgotten ones. They may be going to the community colleges a lot when they start off or going right into the online, and they often feel disconnected from the university because they don't have that traditional time to go join student clubs and be in person because they're often at their job or even having take their kids somewhere. And then so I think because the pandemic forces of a whole industry to kind of adapt and change. A lot more schools are offering more online environments, and it gives that flexibility back to the student so that they can still feel like they can balance everything and be pursuing their degree.

Dr. Jill Creighton [00:05:41]: That balance component, I think, applies to all sorts of learners who are working full time jobs or maybe multiple jobs and trying to earn their degrees. You mentioned connection as a place where universities are still trying to figure out how to engage our students that are online learners or maybe students that are only coming to campus for their classes. Maybe they don't want to join a club or org, or maybe they do, but they simply do not have capacity. So what are some of the practices we're seeing to build those connections given that our traditional methods are probably not going to work?

Lindsay Taylor [00:06:12]: I think having more of an online community home. So, like, the honor society that we run, we have over 2,000 students in our chapter, and majority of them are adult learners. We do an engagement survey every year, and we say, okay. What is working for you and what is not working for you? Because we want you who knows the student better than they know themselves? So we wanna hear from them on what can we do as a chapter to better serve you through your leadership program so that you're able to finish that step. Because the one step that just always holds a lot of students is what's called a success networking team meeting, which is the one step that they can't do solo. It's the one step where they have to be in a group and collaborating with people and talking with other people. And when you have people that are 3rd shift and other different, like, jobs, they have 2 of them that they have to balance. They're like, I don't have time, and they just back away.

Lindsay Taylor [00:07:04]: And so I think by having more of those trends of asking the students what they need, there's platforms out there, like, Unified that I know other schools have integrated into their platform that brings what's going on to the university all to their student portal so that these students can see what's going on, see what's trending at their university, see what's out there for them, and it making it more accessible.

Dr. Jill Creighton [00:07:26]: You mentioned a success networking meeting. Can you talk a little bit more about that?

Lindsay Taylor [00:07:30]: Yeah. It's an opportunity for the students to establish a smart goal. So it requires a my half doing a lot of, like, success coaching and say, okay. Well, that's a great goal, but how do we take that from a goal to a smart goal? When do you want to achieve this? What are the steps you're gonna take to reach this goal? And really kind of guiding the students through that when they're submitting their reports, but it's an opportunity for them to connect in with other individuals in the honor society and have that accountability aspect to that because their other fellow members are encouraging them. And it's always great to see that because one of the things that we've done for our chapters will have the on live events, but then we also put everybody into a group me. So we're utilizing technology to bring it to our adult learners and those that have children and people that are caring for others so that they're able to still do their success networking team meetings in that group setting, but it's just at their fingertips.

Dr. Jill Creighton [00:08:23]: And you're doing that in an online context, which I think is quite innovative. A lot of institutions would love to be pushing that direction. So how did you get your institution to move from this idea that we needed to have this space? It was probably in person. Pandemic happened. That pushed a lot of us online. But what made it stick and create infrastructure in the online space?

Lindsay Taylor [00:08:43]: So our chapter actually formed the fall of 2019. So we were a hybrid chapter where we had our main location in Tennessee, and then we also are doing more hybrid style for those in North Carolina. During the pandemic, we expanded out to where we're at now where we covered the entire southeast region. So we were doing that while having to adapt to going strictly online, and we went through a lot of, like, different iterations because we were like, okay. What if we use the Google discussions? Because you can create a whole discussion board in Google to see, like, how would this work for the students to be able to navigate this. But when we saw that some people were having trouble technology wise, like, not everybody's gonna be technologically savvy, and so we then moved it to GroupMe to try that for the students. And it was kind of a trial and error of, okay, what is gonna work for this chapter? And as the chapter advisor and it also gives a lot of flexibility in running chapters. They're like, you have these set guidelines that you have to follow.

Lindsay Taylor [00:09:40]: But as far as if you wanna modify certain things for your chapter to best work for it, you can. And I appreciate that because that's what's allowed for us to really, can. And I appreciate that because that's what's allowed for us to really optimize the technology and find something that was gonna be simpler. Something that people can literally just use their phones because with GroupMe, it'll send it as a text message to them, or they can be in the GroupMe app. And so it made it something that they're familiar with, and then that's kind of what allowed for a lot more people. And I explained to them, like, well, all you have to do is this. They're like, it's that easy? Yes. We've literally simplified it to make it as easy for you as possible.

Dr. Jill Creighton [00:10:14]: Let's talk about the tech a minute because I think the tech is always pushing the field forward into the future. I think a lot of institutions are currently making the rounds through Discord and Slack and GroupMe and whatever other platform we're using to create groups with students. I know this was Facebook Groups back in the day, and now we've kind of merged into other spaces. How did your team decide that GroupMe was going to be the way to meet students where they're at?

Lindsay Taylor [00:10:41]: So we started integrating that around 2021 or 2022, and we had, like, our first kind of cohort of students. And then through the engagement survey, we said, okay. Did you guys like this? Which one are you using more? Did you, like, attend the live events, or did you find the group me was easy to use? And then based on that's the group of students' feedback, we determined that the group meet what's gonna be that best option for everybody because of the positive feedback that we got back from the students. So that's why we continue to use that.

Dr. Jill Creighton [00:11:13]: What other strategies are you using that you're finding quite effective in engaging your adult learners?

Lindsay Taylor [00:11:18]: I would say bringing it to their forefront of where they can find the information. The one thing I found is, like, they just don't have time to go digging through stuff. They need it right front and center to them where it's easily accessible. They can find it. So this year, we are actually creating a new member orientation video separate from the orientation that kinda guides them through their leadership programs. So we're like, hey. We're your chapter adviser, and this is your student president. We're gonna kinda guide you through your entire NSLs portal so that as we're having our members join, we can send that out and we've created, like, little syllabus documents to say, here's the software that you should be using.

Lindsay Taylor [00:11:57]: Like, make sure you're using the NSL's mobile app. Make sure you have the GroupMe app, and then listing out everything for them. So that there's no question about what's going on, that everything is like, hey. Here's a document. You can print this off. We created, like, an induction steps checklist for them. So with their s and t's, if they attend the live event but they forget to submit the report, they can put on the paper, oh, I attended it this day. And then as that reminder, it says, and I submitted my report on x y z date.

Lindsay Taylor [00:12:24]: So it gives them that way that if they're, you know, short on time, they can go back to their document and then go, oh, I can add the date for this and then get that submitted.

Dr. Jill Creighton [00:12:33]: I'm hearing a lot of overlap in success for 1st generation students and what you're finding is successful for the adult learning communities that you're serving. How many of your students are also in that 1st gen space?

Lindsay Taylor [00:12:46]: I haven't asked that question, but I think that would be a really good question to ask. A lot of the students, when we ask what their age range is, the majority of our students are usually 40 and over, but that doesn't mean that they wouldn't also be a 1st gen student. I think having worked on the admission side with a lot of the first gen students, I do think there is that challenge when they don't know what to expect and being able to be that guiding force sort of speak that can say, okay. And this is what you can expect and, like, asking, do you under like, stay in all of this? And then making sure that their support system also understands Because sometimes people have questions, what are you doing? And so I think it's having information that's easily accessible to both the 1st gen and the adult learners does help because sometimes they need that reference point to come back to.

Dr. Jill Creighton [00:13:36]: And what we know, right, is that if it's good for a 1st gen student, it's gonna be good for all students. And that's really about communication, dispelling the ivory tower, and the language that we use that could be to insider, to the field, or to the institution, redefining terms, that kind of thing. You just made a really important point, which is also looping in student support systems to help them through the process. When you're working with adult learners, who are you looping in generally from that support systems perspective?

Lindsay Taylor [00:14:05]: So a lot of the students that I work with through admissions, they often have children. So I'll always crack the joke and be like, oh, you're gonna have a homework table now. Like, everybody sits down, they do their homework together. And it makes them laugh, but I think it also, like, creates that visual for them to see themselves being successful in their class, to see themselves being able to demonstrate, like, hey, this is something I'm able to accomplish so that they feel like they're encouraging their kids to also do well in their classes.

Dr. Jill Creighton [00:14:32]: And when you're seeing families do this together, what are we seeing on the finishing side, on the commencement and on the degree completion?

Lindsay Taylor [00:14:40]: I love when I get to see the students make it through the program, but because I'm also the chapter adviser for the honor study, I get to see them again when they then become a part of the honor society, and it's often a great experience because they're like, hey. It's you. And it's so great to see that in order for them to be able to join that, they do have to meet GBA requirements. They have to be progressing through their program. So it's kind of like when you're going through a marathon and someone hands you your water and your cookie to keep going. It's like, hey. You made it this far. Look at what you're able to accomplish.

Lindsay Taylor [00:15:13]: And being able to just then watch them set goals of, I wanna finish my degree by x y z date, and then some of them are towards the end of their program. So then their 3rd and final s and t meeting that they submit for their, hey, I'm only 2 classes away from my program now. And being able to see the success that they're having is just so cool to see, like, their whole journey and be a part of that.

Dr. Jill Creighton [00:15:35]: We've talked a bit about success. I wanna talk a little bit about the inverse in terms of what are you seeing with your adult learner communities that might be leading to a stop out or a drop out?

Lindsay Taylor [00:15:44]: I think the time management is one of the most common ones that I hear from a lot of students that come back is that life just got busy. And, I'm the first one to say life just happens a lot to adult learners. I mean, they could have cars breaking down or have something happen with their job. They get laid off or anything can happen. And it kinda goes back to, like, Maslow's hierarchy of needs. They have to make sure that their basic needs are being met before they can even think about their education because they often have other people that are relying on them or they have to self rely, and there's no one else that they can depend on to help them through those times. And I think those are some of the biggest causes as to why students, you know, shift out is funding life happening to mom and not really having any other support to kind of help guide them through those tough situations.

Dr. Jill Creighton [00:16:33]: Do you have any advice for other student affairs professionals who are also supporting students in these situations?

Lindsay Taylor [00:16:38]: I have found that sometimes if you can just make them realize that you're there for them, even if you're just listening and showing that empathy. If you're aware of, like, resources that are in, like, the state, being able to direct them to resources that can help. I found that that really helps because it goes beyond them thinking of you as just the man trying to get their money kind of thing to them feeling like you're actually there for them and there to support them and that you genuinely care about their success.

Dr. Jill Creighton [00:17:10]: Are there any other activities happening in the KC right now that you want NASPA listeners to know about?

Lindsay Taylor [00:17:15]: Well, we do have upcoming meetings. We usually do them the 1st Friday of every month. So I would love for more people to come to our meetings. We're always brainstorming how we can collaborate with other Casey's as well because there is a lot of intersectionality between what we do and some of the other knowledge communities as well.

Dr. Jill Creighton [00:17:33]: And how can folks find you if they'd like to join?

Lindsay Taylor [00:17:35]: They can find me on my LinkedIn. If they search for Lindsay Taylor, they'll be able to find me.

Dr. Jill Creighton [00:17:40]: Well, Lindsay, we are in our theme of the past, present, and future of student affairs. And this season, kind of like our season on Becoming, we have a set of questions that we're gonna be asking every guest that are specific to the past, present, and future of student affairs. So I'm gonna start with our past question, which is what's one component of the history of the student affairs profession that you think that we should continue to carry forward?

Lindsay Taylor [00:18:05]: I definitely think assessment and evaluation is something that we really should carry forward. I think it's what's led to different student development theories, but it's also we live in a society where our information is constantly being collected. So why wouldn't it be any different for a university to go beyond just the persistent measure analytics and being able to see, okay, how are our student organizations impacting persistence? Because that's part of why we do our engagement survey is to really analyze what is working and what is not, and being able to get that information from the students can be really valuable.

Dr. Jill Creighton [00:18:41]: And moving into the present, what's happening in the field right now that's going well for the profession?

Lindsay Taylor [00:18:46]: I think the focus on diversity, equity, and inclusion in higher end, you know, it's becoming challenging. It's something that is going well for, student affairs because it allows for students to benefit from having diverse perspectives. Especially when you look at adult learners, these are individuals that are already in the workforce. They are already being different cultures and being involved in that. I think having that ability to have DNI a part of curriculum actually allows for them to not just learn information, but then be able take that back and implement it into their lives.

Dr. Jill Creighton [00:19:18]: Looking forward into the future, in an ideal world, what does the field need to do to thrive towards our future?

Lindsay Taylor [00:19:24]: I think really taking advantage of technology. Technology can be a great way to connect people, to fill in the gaps for adult learners, 1st gen, whoever the student identifies as. It helps to create communities for students to find their sense of belonging in the institution, but do it on a time frame that really works best for them.

Dr. Jill Creighton [00:19:48]: I wholeheartedly agree with you on the technology piece. I'm currently, teaching as an adjunct in a higher ed master's course, and I'm teaching a tech module. And our first lesson is gonna be all about AI and how higher ed and student affairs can harness AI for good instead of for the scary stuff. I think a lot of times because it's a bit unknown, a lot of us are a little bit like, oh. And it particularly for my colleagues in student conduct and seeing the rise of AI in what we would also call AI or academic integrity, artificial intelligence and academic integrity. It's getting to be a bit of a dicey space. So a lot for us to figure out. Lindsay, is there anything else that you'd like to share about the adult learner community or the National Honor Society that you're advising?

Lindsay Taylor [00:20:31]: If I could say one thing, I wouldn't say don't be afraid of innovation. And it's the one thing that I constantly am doing is how can we make this better? What can we do that improves this? Especially, if you're engaging with your students and getting that feedback from them, bring it back to the students. Our eboard, we analyze that data from the engagement survey, and we have about 13 or so 10 to 13 student leaders on our eboard. And I will bring it back to them and say, okay. This is the feedback that you're getting from your members. What can we do? What are some solutions that you're thinking about? And then I'll even suggest things to them and say, what do you think about this? How does this look? So it allows for them to engage in things that impact others like themselves.

Dr. Jill Creighton [00:21:15]: It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world.

Dr. Christopher Lewis [00:21:21]: Thanks, Jill. So excited to be back in the NASPA world, and there's a lot going on as we start a brand new year. And, 1st and foremost, the 2025 Excellence Awards are now open. And any of you that wish to be able to apply for one of the Excellence Awards, and I highly encourage you to do just that, to be able to recognize the excellence awards, recognize amazing programs at our different institutions, to be able to showcase the great things that are happening and the people that are making those things happen. There's a ton of different categories and a lot of different areas that will help you to be able to bring forth these amazing services, these amazing things that are contributing to the success of our students. I highly encourage you to check them out. You can apply for an excellence award until October 9, 2024. So submit a nomination today.

Dr. Christopher Lewis [00:22:17]: The 6th Annual European Conference for Student Affairs and Services is coming up November 20th through 22nd in Saint Julien's, Malta. This conference provides a platform for student affairs professionals, academics, researchers, and policymakers to discuss innovative programs, practices, models, and trends in student affairs. This year's conference is called Universities of the Future, Empowering Student Affairs Professionals and Fostering Student Flourishing. The regular registration for this conference is going to be closing on September 17th. So you still have a little bit of time left, and I highly encourage you to take a look at it. You can find out more on the NASPA website. Just recently, the Journal of First Generation Stupid Success, volume 4 issue 2 came out. And if you have never checked out this amazing journal, this is another great resource that is provided to you as a member of NASPA, and I highly encourage you to check it out.

Dr. Christopher Lewis [00:23:10]: There's a number of great articles in this journal, including the role of family cultural capital to predicting study abroad participation in 1st generation US undergraduates. Also revisiting college access and equity, perspectives of continuing generation college students on their 1st generation peers. These are just 2 of a number of different articles in the journal itself. It's always a fascinating read, and you can find this journal and all of the journals that you have access to as a member of NASPA. On the NASPA website, when you go to the NASPA when you go to naspa.org, just go under publications, and you can find all of the journals there. Finally, I talked about the excellence awards, but there are a number of other awards that are also available to you as a NASPA member. So if you want to honor a rising mid level professional or the president of your institution or a faculty member for what they're doing in the field, consider community. Awards through most of the knowledge communities.

Dr. Christopher Lewis [00:24:18]: And all of these different awards are available for individuals to be able to be considered for. And you can nominate someone until October 9th. It is really important that we recognize best practices, people and more to be able to allow for others to learn from their success. Please take a moment to nominate someone for one of these awards and help the profession to be able to recognize the great work of people and programs that are truly working to create opportunities for success for our students and our campuses. Every week, we're going to be sharing some amazing things that are happening within the association. So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways because the association is as strong as its members. And for all of us, we have to find our place within the association, whether it be getting involved with the knowledge community, giving back within one of the the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit? Where do you wanna give back? Each week, we're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in that knowledge community.

Dr. Christopher Lewis [00:25:51]: I see myself doing something like that. Or encourage you in other ways that allow for you to be able to think beyond what's available right now, to offer other things to the association, to bring your gifts, your talents to the association, and to all of the members within the association. Because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA.

Dr. Jill Creighton [00:26:21]: Chris, thank you so much for getting us kicked off with NASPA World. It's always great to learn what's going on in and around NASPA. And, Lindsay, we have now reached our lightning round. I have Question number 1. If you were a conference keynote speaker, what would your entrance music be?

Lindsay Taylor [00:26:36]: Maybe, like, ready to rock or something. Like, let's get it going.

Dr. Jill Creighton [00:26:46]: Number 2, when you were 5 years old, what did you want to be when you grew up?

Lindsay Taylor [00:26:50]: I don't remember when I was 5, but I know I spent a lot of time really just wanting to help others. So it's great that I get to kinda do that and then differently than I thought.

Dr. Jill Creighton [00:26:58]: Number 3, Who's your most influential professional mentor?

Lindsay Taylor [00:27:01]: So it's not, like, mine directly, but my husband worked at a community college before. And one of his managers for the fitness center, she said, never be afraid to ask the question because the worst someone can say is no. And I live that every

Dr. Jill Creighton [00:27:16]: Number 4, your essential student affairs read.

Lindsay Taylor [00:27:18]: Well, right now, I'm studying for the certified student affairs educator. That was definitely the handbook.

Dr. Jill Creighton [00:27:24]: Number 5, the best TV show that you've binged lately?

Lindsay Taylor [00:27:27]: Admittedly, because I am a nineties person, I just finished rewatching all of Girl Meets World because I love Boy Meets World, and I love the Feeny call.

Dr. Jill Creighton [00:27:37]: I've been listening to a ton of Pod Meets World.

Lindsay Taylor [00:27:40]: I love that too. They're great. I love them.

Dr. Jill Creighton [00:27:43]: Number 6, the podcast you've spent the most hours listening to in the last year.

Lindsay Taylor [00:27:47]: Pod Meets World.

Dr. Jill Creighton [00:27:49]: And finally, number 7, any shout outs you'd like to give, personal or professional?

Lindsay Taylor [00:27:54]: I would like to shout out our co chair president for the adult learners, students, and children, Casey. Kelly, she's doing a fantastic job at it, and she does a great job in managing all of us co chairs, and I'm excited for what the future is gonna bring with her leadership.

Dr. Jill Creighton [00:28:08]: Lindsay, it's been a pleasure to speak with you today. I know I've learned a lot from you, and I know our listeners will as well. I know you mentioned your LinkedIn earlier, but if anyone would like to reach you after the show, what's the best way to find you?

Lindsay Taylor [00:28:19]: Definitely more on my LinkedIn because I'm on there a lot because I also manage our KC LinkedIn, and then I also manage the LinkedIn group for the Honor Society. So I'm always on there.

Dr. Jill Creighton [00:28:30]: And you can find Lindsay's spelling in the show notes. Lindsay is with an a y, so please make sure you connect with her. Lindsay, thank you so much for sharing your voice with us today.

Lindsay Taylor [00:28:40]: Thank you for having me.

Dr. Jill Creighton [00:28:46]: This has been an episode of SA Voices from the Field brought to you by NASPA. This show is made possible because of you, the listeners. We continue to be grateful that you choose to spend your time with us. If you'd like to reach the show, you can email us at savoices@naspa.org, or find me on LinkedIn by searching for doctor Jill l Creighton. We welcome your feedback and your topic and guest suggestions. We'd love it if you take a moment to tell a colleague about the show and leave us a 5 star review on Apple Podcasts, Spotify, or wherever you're listening now. It truly does help other student affairs pros find the show and helps us to become more visible in the larger podcasting community. This episode was produced and by doctor Jill Creighton.

Dr. Jill Creighton [00:29:23]: That's me. Produced and audio engineered by doctor Chris Lewis. Special thanks to the University of Michigan Flint for your support as we create this project. Catch you next time.

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Treść dostarczona przez NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez NASPA Student Affairs Professionals in Higher Education, Dr. Jill Creighton, and NASPA lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Understanding the Unique Needs of Adult Learners

In this episode of SA Voices From the Field, Dr. Jill Creighton delve into the intricacies of supporting adult learners with Lindsay Taylor, a strategic program manager and NASPA leader. Lindsay shares her extensive experience in aiding adult learners through various academic and co-curricular initiatives, particularly her work with the National Society of Leadership and Success (NSLS) and NASPA’s Adult Learners and Students with Children Knowledge Community.

Transition to Online Learning During the Pandemic

Lindsay describes the transformation her organization experienced moving from a hybrid model to a fully online one. Initiating this shift just before the pandemic, her team had to quickly adapt to the exclusively online format, relying on trial and error to determine the best technological solutions. Initially experimenting with Google discussions, they ultimately settled on the GroupMe app based on positive student feedback and participation rates. This application allowed for ease of use, catering to those less tech-savvy by enabling text message integration. This adaptability and student-centric approach played a significant role in maintaining engagement and continuing student success during challenging times.

Strategies for Engaging and Supporting Adult Learners

Recognizing that adult learners often juggle multiple responsibilities, Lindsay highlights several strategies her team implements:

  • Accessible Orientation Materials:
    • Crafting easily accessible orientation videos.
    • Providing clear guidelines on software usage.
    • Offering support documents and checklists to ease the transition into virtual learning environments.
  • Inclusive Support Systems:
    • Including parents in the educational process fosters a family homework dynamic.
    • Encouraging family involvement can positively impact degree completion and commencement rates among adult learners.
  • Community Creation:
    • Developing online hubs for students to connect and share resources.
    • Encouraging direct student input through annual engagement surveys to tailor activities and support structures that best meet their needs.

Overlaps with First-Generation Students

Many strategies developed for adult learners also benefit first-generation students. By creating a readily accessible support system, both groups receive the necessary guidance and resources without feeling alienated. This approach aligns with diversity, equity, and inclusion values, ensuring that all students feel supported and engaged regardless of their background or current situation.

Leveraging Technology for a Sense of Belonging

Lindsay discusses the importance of creating virtual communities where students can network and establish personal connections despite physical distances. The use of platforms like GroupMe for success networking meetings, where students set smart goals and hold each other accountable, exemplifies leveraging technology to foster a sense of belonging. These communities become invaluable for students who might otherwise feel isolated due to their busy schedules or geographical constraints.

Challenges and Solutions in Success Networking Meetings

A significant hurdle in leadership programs is the success networking meeting. Students must engage in group collaboration, which proves challenging for those juggling multiple responsibilities. By creating flexible, accessible options through technology, Lindsay and her team effectively support students who might fear overcommitment. This tailored approach ensures students can complete their responsibilities without foregoing critical networking opportunities.

Future Directions in Student Affairs

Looking forward, Lindsay advocates for continuous assessment and innovative practices in student affairs. Emphasizing technology and community-building, she underlines the importance of evolving to meet students' changing needs. Lindsay also encourages involving students in decision-making processes, ensuring their voices directly influence the programs designed to support their success.

In this episode, Lindsay's insights into supporting adult learners and students with children resonate deeply. The innovative strategies her team employs to create accessible and engaging learning environments offer valuable lessons for educational institutions striving to adapt and support their students. As we move forward, the key to success lies in continuing to listen, adapt, and innovate being driven by the diverse needs of our student populations.

You are encouraged to connect with Lindsay Taylor on LinkedIn for further insights and participation in upcoming meetings focused on collaboration within the NASPA Knowledge Community. The future of student affairs undoubtedly involves a blend of technology, empathy, and proactive engagement strategies, paving the way for inclusive and successful educational experiences for all.

TRANSCRIPT

Dr. Jill Creighton [00:00:00]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. Brought to you by NASPA, we curate free and accessible professional development for higher ed pros wherever you happen to be. Be. This is season 11, the past, present, and future of student affairs, and I'm doctor Jill Creighton, she, her, hers, your essay voices from the field host. Today on essay voices, we welcome Lindsay Taylor, sheher. Lindsay is the strategic program manager for her university's chapter of the National Society of Leadership and Success or N SLS. She also serves on the leadership committee for NASPA's Adult Learners and Students with Children Knowledge Community. The N SLS chapter she manages serves more than 2,000 students in the southeast region.

Dr. Jill Creighton [00:00:49]: Lindsay holds an MBA from Quinnipiac University and is currently pursuing her certified student affairs educator certification through the Higher Education Consortium. Using her business expertise, Lindsay has coached more than 670 students, helping them develop their leadership acumen. She continues to motivate and mentor students and student chapter leaders and has established the chapter as a growing financially self sustaining operation. Lindsay attribute NSLS chapter success to ensuring students are heard and creating innovative solutions current and future practice of student affairs around adult learners and non traditional learners. I think that's definitely a fantastic area for us to continue to explore. You're also one of our knowledge community co chairs, and you're working, quite a lot to support, students with children. So a lot to dig into today. But we always love to start our episodes by asking, what is your current role and how did you get to your current seat?

Lindsay Taylor [00:01:49]: I have multiple roles that I hold. So I work in admissions. I am a chapter adviser for one of the honor societies for my university, and we cover the entire southeast region from Maryland and DC all the way down to Florida and over to Tennessee and Kentucky. I am also on their co curricular board. And then, as you mentioned, I'm one of the co chairs for the adult learners and students with children knowledge community.

Dr. Jill Creighton [00:02:12]: So you are wearing a ton of hats right now.

Lindsay Taylor [00:02:14]: Yes. I enjoyed though. I also get to be a programming chair for one of our business resource groups. So I really enjoyed diving into that, and I'm just the person that keeps asking questions, and then I get involved into things.

Dr. Jill Creighton [00:02:27]: I think that is a very traditional NASPA story that we're all just continually saying yes, and then all of a sudden we find ourselves in all of these big things. Well, can you talk to us a little bit about the knowledge community first? I think it's a knowledge community that's fairly new in the NASPA space compared to maybe some of the ones that have been there for the last 20, 30 years. But I think you're serving an incredibly important population. All of our students are important. This particular population, I think, is growing.

Lindsay Taylor [00:02:52]: Definitely. I joined this knowledge community during one of the pandemic NASPA conferences that was online, and I was thrilled by the stuff that was happening. And they were talking about how in Oregon, there was laws being passed and Illinois to collect demographic data on our adult learners so that the schools can better serve them. In Oregon, the one university that was talking about it, they have a whole day to celebrate their adult learners, and I thought that was fantastic. So the knowledge community really focuses on how we can support the adult learners in that space, but also acknowledging that there's people that have pen they're taking care of. And often these learners are people that they're working at least one job, maybe more, while trying to go to school and care for their family. So it's a balancing act for them to manage their time and still be successful in their class.

Dr. Jill Creighton [00:03:40]: How are we defining adult learners in the knowledge community space? I think it's a fun tension because all of our students are adults once they come to the collegiate space. So it's a unique utilization of the term.

Lindsay Taylor [00:03:51]: So we actually had a conversation about this at our last strategy meeting, and we kind of have it to how the student is identifying themselves. Because it came up about even, like, people that are caring for other people outside of children, especially ever since the pandemic. Like, a lot of people got sick, so they may be caring for parents now. And it's how the student is identifying themselves. If they identify themselves as someone that's an adult learner versus that traditional, you've graduated high school, now you're moving on into college, they might have started their academic journey a little bit later.

Dr. Jill Creighton [00:04:23]: And we are also seeing an increase in students with children balancing those priorities of earning their degrees while also raising their families. I was recently at a university in North Central Minnesota. And one of the things that I loved is they've converted one of their student apartment buildings into single parent housing, which I thought was really unique. I had not seen that done at many other institutions. Seeing family housing in a lot of places, but this was really specific to support students who did not have another adult partner helping them raise that family. So I thought that was a great trend. What other types of trends are you seeing that are supporting our students with children?

Lindsay Taylor [00:04:58]: I'm seeing a lot more initiatives to allow them to feel like they're being seen because oftentimes that population of students, they feel like they're the forgotten ones. They may be going to the community colleges a lot when they start off or going right into the online, and they often feel disconnected from the university because they don't have that traditional time to go join student clubs and be in person because they're often at their job or even having take their kids somewhere. And then so I think because the pandemic forces of a whole industry to kind of adapt and change. A lot more schools are offering more online environments, and it gives that flexibility back to the student so that they can still feel like they can balance everything and be pursuing their degree.

Dr. Jill Creighton [00:05:41]: That balance component, I think, applies to all sorts of learners who are working full time jobs or maybe multiple jobs and trying to earn their degrees. You mentioned connection as a place where universities are still trying to figure out how to engage our students that are online learners or maybe students that are only coming to campus for their classes. Maybe they don't want to join a club or org, or maybe they do, but they simply do not have capacity. So what are some of the practices we're seeing to build those connections given that our traditional methods are probably not going to work?

Lindsay Taylor [00:06:12]: I think having more of an online community home. So, like, the honor society that we run, we have over 2,000 students in our chapter, and majority of them are adult learners. We do an engagement survey every year, and we say, okay. What is working for you and what is not working for you? Because we want you who knows the student better than they know themselves? So we wanna hear from them on what can we do as a chapter to better serve you through your leadership program so that you're able to finish that step. Because the one step that just always holds a lot of students is what's called a success networking team meeting, which is the one step that they can't do solo. It's the one step where they have to be in a group and collaborating with people and talking with other people. And when you have people that are 3rd shift and other different, like, jobs, they have 2 of them that they have to balance. They're like, I don't have time, and they just back away.

Lindsay Taylor [00:07:04]: And so I think by having more of those trends of asking the students what they need, there's platforms out there, like, Unified that I know other schools have integrated into their platform that brings what's going on to the university all to their student portal so that these students can see what's going on, see what's trending at their university, see what's out there for them, and it making it more accessible.

Dr. Jill Creighton [00:07:26]: You mentioned a success networking meeting. Can you talk a little bit more about that?

Lindsay Taylor [00:07:30]: Yeah. It's an opportunity for the students to establish a smart goal. So it requires a my half doing a lot of, like, success coaching and say, okay. Well, that's a great goal, but how do we take that from a goal to a smart goal? When do you want to achieve this? What are the steps you're gonna take to reach this goal? And really kind of guiding the students through that when they're submitting their reports, but it's an opportunity for them to connect in with other individuals in the honor society and have that accountability aspect to that because their other fellow members are encouraging them. And it's always great to see that because one of the things that we've done for our chapters will have the on live events, but then we also put everybody into a group me. So we're utilizing technology to bring it to our adult learners and those that have children and people that are caring for others so that they're able to still do their success networking team meetings in that group setting, but it's just at their fingertips.

Dr. Jill Creighton [00:08:23]: And you're doing that in an online context, which I think is quite innovative. A lot of institutions would love to be pushing that direction. So how did you get your institution to move from this idea that we needed to have this space? It was probably in person. Pandemic happened. That pushed a lot of us online. But what made it stick and create infrastructure in the online space?

Lindsay Taylor [00:08:43]: So our chapter actually formed the fall of 2019. So we were a hybrid chapter where we had our main location in Tennessee, and then we also are doing more hybrid style for those in North Carolina. During the pandemic, we expanded out to where we're at now where we covered the entire southeast region. So we were doing that while having to adapt to going strictly online, and we went through a lot of, like, different iterations because we were like, okay. What if we use the Google discussions? Because you can create a whole discussion board in Google to see, like, how would this work for the students to be able to navigate this. But when we saw that some people were having trouble technology wise, like, not everybody's gonna be technologically savvy, and so we then moved it to GroupMe to try that for the students. And it was kind of a trial and error of, okay, what is gonna work for this chapter? And as the chapter advisor and it also gives a lot of flexibility in running chapters. They're like, you have these set guidelines that you have to follow.

Lindsay Taylor [00:09:40]: But as far as if you wanna modify certain things for your chapter to best work for it, you can. And I appreciate that because that's what's allowed for us to really, can. And I appreciate that because that's what's allowed for us to really optimize the technology and find something that was gonna be simpler. Something that people can literally just use their phones because with GroupMe, it'll send it as a text message to them, or they can be in the GroupMe app. And so it made it something that they're familiar with, and then that's kind of what allowed for a lot more people. And I explained to them, like, well, all you have to do is this. They're like, it's that easy? Yes. We've literally simplified it to make it as easy for you as possible.

Dr. Jill Creighton [00:10:14]: Let's talk about the tech a minute because I think the tech is always pushing the field forward into the future. I think a lot of institutions are currently making the rounds through Discord and Slack and GroupMe and whatever other platform we're using to create groups with students. I know this was Facebook Groups back in the day, and now we've kind of merged into other spaces. How did your team decide that GroupMe was going to be the way to meet students where they're at?

Lindsay Taylor [00:10:41]: So we started integrating that around 2021 or 2022, and we had, like, our first kind of cohort of students. And then through the engagement survey, we said, okay. Did you guys like this? Which one are you using more? Did you, like, attend the live events, or did you find the group me was easy to use? And then based on that's the group of students' feedback, we determined that the group meet what's gonna be that best option for everybody because of the positive feedback that we got back from the students. So that's why we continue to use that.

Dr. Jill Creighton [00:11:13]: What other strategies are you using that you're finding quite effective in engaging your adult learners?

Lindsay Taylor [00:11:18]: I would say bringing it to their forefront of where they can find the information. The one thing I found is, like, they just don't have time to go digging through stuff. They need it right front and center to them where it's easily accessible. They can find it. So this year, we are actually creating a new member orientation video separate from the orientation that kinda guides them through their leadership programs. So we're like, hey. We're your chapter adviser, and this is your student president. We're gonna kinda guide you through your entire NSLs portal so that as we're having our members join, we can send that out and we've created, like, little syllabus documents to say, here's the software that you should be using.

Lindsay Taylor [00:11:57]: Like, make sure you're using the NSL's mobile app. Make sure you have the GroupMe app, and then listing out everything for them. So that there's no question about what's going on, that everything is like, hey. Here's a document. You can print this off. We created, like, an induction steps checklist for them. So with their s and t's, if they attend the live event but they forget to submit the report, they can put on the paper, oh, I attended it this day. And then as that reminder, it says, and I submitted my report on x y z date.

Lindsay Taylor [00:12:24]: So it gives them that way that if they're, you know, short on time, they can go back to their document and then go, oh, I can add the date for this and then get that submitted.

Dr. Jill Creighton [00:12:33]: I'm hearing a lot of overlap in success for 1st generation students and what you're finding is successful for the adult learning communities that you're serving. How many of your students are also in that 1st gen space?

Lindsay Taylor [00:12:46]: I haven't asked that question, but I think that would be a really good question to ask. A lot of the students, when we ask what their age range is, the majority of our students are usually 40 and over, but that doesn't mean that they wouldn't also be a 1st gen student. I think having worked on the admission side with a lot of the first gen students, I do think there is that challenge when they don't know what to expect and being able to be that guiding force sort of speak that can say, okay. And this is what you can expect and, like, asking, do you under like, stay in all of this? And then making sure that their support system also understands Because sometimes people have questions, what are you doing? And so I think it's having information that's easily accessible to both the 1st gen and the adult learners does help because sometimes they need that reference point to come back to.

Dr. Jill Creighton [00:13:36]: And what we know, right, is that if it's good for a 1st gen student, it's gonna be good for all students. And that's really about communication, dispelling the ivory tower, and the language that we use that could be to insider, to the field, or to the institution, redefining terms, that kind of thing. You just made a really important point, which is also looping in student support systems to help them through the process. When you're working with adult learners, who are you looping in generally from that support systems perspective?

Lindsay Taylor [00:14:05]: So a lot of the students that I work with through admissions, they often have children. So I'll always crack the joke and be like, oh, you're gonna have a homework table now. Like, everybody sits down, they do their homework together. And it makes them laugh, but I think it also, like, creates that visual for them to see themselves being successful in their class, to see themselves being able to demonstrate, like, hey, this is something I'm able to accomplish so that they feel like they're encouraging their kids to also do well in their classes.

Dr. Jill Creighton [00:14:32]: And when you're seeing families do this together, what are we seeing on the finishing side, on the commencement and on the degree completion?

Lindsay Taylor [00:14:40]: I love when I get to see the students make it through the program, but because I'm also the chapter adviser for the honor study, I get to see them again when they then become a part of the honor society, and it's often a great experience because they're like, hey. It's you. And it's so great to see that in order for them to be able to join that, they do have to meet GBA requirements. They have to be progressing through their program. So it's kind of like when you're going through a marathon and someone hands you your water and your cookie to keep going. It's like, hey. You made it this far. Look at what you're able to accomplish.

Lindsay Taylor [00:15:13]: And being able to just then watch them set goals of, I wanna finish my degree by x y z date, and then some of them are towards the end of their program. So then their 3rd and final s and t meeting that they submit for their, hey, I'm only 2 classes away from my program now. And being able to see the success that they're having is just so cool to see, like, their whole journey and be a part of that.

Dr. Jill Creighton [00:15:35]: We've talked a bit about success. I wanna talk a little bit about the inverse in terms of what are you seeing with your adult learner communities that might be leading to a stop out or a drop out?

Lindsay Taylor [00:15:44]: I think the time management is one of the most common ones that I hear from a lot of students that come back is that life just got busy. And, I'm the first one to say life just happens a lot to adult learners. I mean, they could have cars breaking down or have something happen with their job. They get laid off or anything can happen. And it kinda goes back to, like, Maslow's hierarchy of needs. They have to make sure that their basic needs are being met before they can even think about their education because they often have other people that are relying on them or they have to self rely, and there's no one else that they can depend on to help them through those times. And I think those are some of the biggest causes as to why students, you know, shift out is funding life happening to mom and not really having any other support to kind of help guide them through those tough situations.

Dr. Jill Creighton [00:16:33]: Do you have any advice for other student affairs professionals who are also supporting students in these situations?

Lindsay Taylor [00:16:38]: I have found that sometimes if you can just make them realize that you're there for them, even if you're just listening and showing that empathy. If you're aware of, like, resources that are in, like, the state, being able to direct them to resources that can help. I found that that really helps because it goes beyond them thinking of you as just the man trying to get their money kind of thing to them feeling like you're actually there for them and there to support them and that you genuinely care about their success.

Dr. Jill Creighton [00:17:10]: Are there any other activities happening in the KC right now that you want NASPA listeners to know about?

Lindsay Taylor [00:17:15]: Well, we do have upcoming meetings. We usually do them the 1st Friday of every month. So I would love for more people to come to our meetings. We're always brainstorming how we can collaborate with other Casey's as well because there is a lot of intersectionality between what we do and some of the other knowledge communities as well.

Dr. Jill Creighton [00:17:33]: And how can folks find you if they'd like to join?

Lindsay Taylor [00:17:35]: They can find me on my LinkedIn. If they search for Lindsay Taylor, they'll be able to find me.

Dr. Jill Creighton [00:17:40]: Well, Lindsay, we are in our theme of the past, present, and future of student affairs. And this season, kind of like our season on Becoming, we have a set of questions that we're gonna be asking every guest that are specific to the past, present, and future of student affairs. So I'm gonna start with our past question, which is what's one component of the history of the student affairs profession that you think that we should continue to carry forward?

Lindsay Taylor [00:18:05]: I definitely think assessment and evaluation is something that we really should carry forward. I think it's what's led to different student development theories, but it's also we live in a society where our information is constantly being collected. So why wouldn't it be any different for a university to go beyond just the persistent measure analytics and being able to see, okay, how are our student organizations impacting persistence? Because that's part of why we do our engagement survey is to really analyze what is working and what is not, and being able to get that information from the students can be really valuable.

Dr. Jill Creighton [00:18:41]: And moving into the present, what's happening in the field right now that's going well for the profession?

Lindsay Taylor [00:18:46]: I think the focus on diversity, equity, and inclusion in higher end, you know, it's becoming challenging. It's something that is going well for, student affairs because it allows for students to benefit from having diverse perspectives. Especially when you look at adult learners, these are individuals that are already in the workforce. They are already being different cultures and being involved in that. I think having that ability to have DNI a part of curriculum actually allows for them to not just learn information, but then be able take that back and implement it into their lives.

Dr. Jill Creighton [00:19:18]: Looking forward into the future, in an ideal world, what does the field need to do to thrive towards our future?

Lindsay Taylor [00:19:24]: I think really taking advantage of technology. Technology can be a great way to connect people, to fill in the gaps for adult learners, 1st gen, whoever the student identifies as. It helps to create communities for students to find their sense of belonging in the institution, but do it on a time frame that really works best for them.

Dr. Jill Creighton [00:19:48]: I wholeheartedly agree with you on the technology piece. I'm currently, teaching as an adjunct in a higher ed master's course, and I'm teaching a tech module. And our first lesson is gonna be all about AI and how higher ed and student affairs can harness AI for good instead of for the scary stuff. I think a lot of times because it's a bit unknown, a lot of us are a little bit like, oh. And it particularly for my colleagues in student conduct and seeing the rise of AI in what we would also call AI or academic integrity, artificial intelligence and academic integrity. It's getting to be a bit of a dicey space. So a lot for us to figure out. Lindsay, is there anything else that you'd like to share about the adult learner community or the National Honor Society that you're advising?

Lindsay Taylor [00:20:31]: If I could say one thing, I wouldn't say don't be afraid of innovation. And it's the one thing that I constantly am doing is how can we make this better? What can we do that improves this? Especially, if you're engaging with your students and getting that feedback from them, bring it back to the students. Our eboard, we analyze that data from the engagement survey, and we have about 13 or so 10 to 13 student leaders on our eboard. And I will bring it back to them and say, okay. This is the feedback that you're getting from your members. What can we do? What are some solutions that you're thinking about? And then I'll even suggest things to them and say, what do you think about this? How does this look? So it allows for them to engage in things that impact others like themselves.

Dr. Jill Creighton [00:21:15]: It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world.

Dr. Christopher Lewis [00:21:21]: Thanks, Jill. So excited to be back in the NASPA world, and there's a lot going on as we start a brand new year. And, 1st and foremost, the 2025 Excellence Awards are now open. And any of you that wish to be able to apply for one of the Excellence Awards, and I highly encourage you to do just that, to be able to recognize the excellence awards, recognize amazing programs at our different institutions, to be able to showcase the great things that are happening and the people that are making those things happen. There's a ton of different categories and a lot of different areas that will help you to be able to bring forth these amazing services, these amazing things that are contributing to the success of our students. I highly encourage you to check them out. You can apply for an excellence award until October 9, 2024. So submit a nomination today.

Dr. Christopher Lewis [00:22:17]: The 6th Annual European Conference for Student Affairs and Services is coming up November 20th through 22nd in Saint Julien's, Malta. This conference provides a platform for student affairs professionals, academics, researchers, and policymakers to discuss innovative programs, practices, models, and trends in student affairs. This year's conference is called Universities of the Future, Empowering Student Affairs Professionals and Fostering Student Flourishing. The regular registration for this conference is going to be closing on September 17th. So you still have a little bit of time left, and I highly encourage you to take a look at it. You can find out more on the NASPA website. Just recently, the Journal of First Generation Stupid Success, volume 4 issue 2 came out. And if you have never checked out this amazing journal, this is another great resource that is provided to you as a member of NASPA, and I highly encourage you to check it out.

Dr. Christopher Lewis [00:23:10]: There's a number of great articles in this journal, including the role of family cultural capital to predicting study abroad participation in 1st generation US undergraduates. Also revisiting college access and equity, perspectives of continuing generation college students on their 1st generation peers. These are just 2 of a number of different articles in the journal itself. It's always a fascinating read, and you can find this journal and all of the journals that you have access to as a member of NASPA. On the NASPA website, when you go to the NASPA when you go to naspa.org, just go under publications, and you can find all of the journals there. Finally, I talked about the excellence awards, but there are a number of other awards that are also available to you as a NASPA member. So if you want to honor a rising mid level professional or the president of your institution or a faculty member for what they're doing in the field, consider community. Awards through most of the knowledge communities.

Dr. Christopher Lewis [00:24:18]: And all of these different awards are available for individuals to be able to be considered for. And you can nominate someone until October 9th. It is really important that we recognize best practices, people and more to be able to allow for others to learn from their success. Please take a moment to nominate someone for one of these awards and help the profession to be able to recognize the great work of people and programs that are truly working to create opportunities for success for our students and our campuses. Every week, we're going to be sharing some amazing things that are happening within the association. So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways because the association is as strong as its members. And for all of us, we have to find our place within the association, whether it be getting involved with the knowledge community, giving back within one of the the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit? Where do you wanna give back? Each week, we're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in that knowledge community.

Dr. Christopher Lewis [00:25:51]: I see myself doing something like that. Or encourage you in other ways that allow for you to be able to think beyond what's available right now, to offer other things to the association, to bring your gifts, your talents to the association, and to all of the members within the association. Because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA.

Dr. Jill Creighton [00:26:21]: Chris, thank you so much for getting us kicked off with NASPA World. It's always great to learn what's going on in and around NASPA. And, Lindsay, we have now reached our lightning round. I have Question number 1. If you were a conference keynote speaker, what would your entrance music be?

Lindsay Taylor [00:26:36]: Maybe, like, ready to rock or something. Like, let's get it going.

Dr. Jill Creighton [00:26:46]: Number 2, when you were 5 years old, what did you want to be when you grew up?

Lindsay Taylor [00:26:50]: I don't remember when I was 5, but I know I spent a lot of time really just wanting to help others. So it's great that I get to kinda do that and then differently than I thought.

Dr. Jill Creighton [00:26:58]: Number 3, Who's your most influential professional mentor?

Lindsay Taylor [00:27:01]: So it's not, like, mine directly, but my husband worked at a community college before. And one of his managers for the fitness center, she said, never be afraid to ask the question because the worst someone can say is no. And I live that every

Dr. Jill Creighton [00:27:16]: Number 4, your essential student affairs read.

Lindsay Taylor [00:27:18]: Well, right now, I'm studying for the certified student affairs educator. That was definitely the handbook.

Dr. Jill Creighton [00:27:24]: Number 5, the best TV show that you've binged lately?

Lindsay Taylor [00:27:27]: Admittedly, because I am a nineties person, I just finished rewatching all of Girl Meets World because I love Boy Meets World, and I love the Feeny call.

Dr. Jill Creighton [00:27:37]: I've been listening to a ton of Pod Meets World.

Lindsay Taylor [00:27:40]: I love that too. They're great. I love them.

Dr. Jill Creighton [00:27:43]: Number 6, the podcast you've spent the most hours listening to in the last year.

Lindsay Taylor [00:27:47]: Pod Meets World.

Dr. Jill Creighton [00:27:49]: And finally, number 7, any shout outs you'd like to give, personal or professional?

Lindsay Taylor [00:27:54]: I would like to shout out our co chair president for the adult learners, students, and children, Casey. Kelly, she's doing a fantastic job at it, and she does a great job in managing all of us co chairs, and I'm excited for what the future is gonna bring with her leadership.

Dr. Jill Creighton [00:28:08]: Lindsay, it's been a pleasure to speak with you today. I know I've learned a lot from you, and I know our listeners will as well. I know you mentioned your LinkedIn earlier, but if anyone would like to reach you after the show, what's the best way to find you?

Lindsay Taylor [00:28:19]: Definitely more on my LinkedIn because I'm on there a lot because I also manage our KC LinkedIn, and then I also manage the LinkedIn group for the Honor Society. So I'm always on there.

Dr. Jill Creighton [00:28:30]: And you can find Lindsay's spelling in the show notes. Lindsay is with an a y, so please make sure you connect with her. Lindsay, thank you so much for sharing your voice with us today.

Lindsay Taylor [00:28:40]: Thank you for having me.

Dr. Jill Creighton [00:28:46]: This has been an episode of SA Voices from the Field brought to you by NASPA. This show is made possible because of you, the listeners. We continue to be grateful that you choose to spend your time with us. If you'd like to reach the show, you can email us at savoices@naspa.org, or find me on LinkedIn by searching for doctor Jill l Creighton. We welcome your feedback and your topic and guest suggestions. We'd love it if you take a moment to tell a colleague about the show and leave us a 5 star review on Apple Podcasts, Spotify, or wherever you're listening now. It truly does help other student affairs pros find the show and helps us to become more visible in the larger podcasting community. This episode was produced and by doctor Jill Creighton.

Dr. Jill Creighton [00:29:23]: That's me. Produced and audio engineered by doctor Chris Lewis. Special thanks to the University of Michigan Flint for your support as we create this project. Catch you next time.

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