Patient Convenience: How We Prevent Staff Burnout While Adding Weekend Hours | Brett Walters | 522

The Dental Marketer

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What does it take to turn a single practice into a multi-location success story? In this episode, Brett Walters of Villagio Family Dental in Katy, Texas, unveils the strategy behind their expansion, which wouldn't have been possible without blending technology innovation and quality patient care. From updating their management software to upgrading operational policies like extended evening and weekend hours, Brett's story offers a refreshing look at modernizing a traditional business model. His tech-savvy approach to transitioning to Oryx cloud-based software showcases new ways to enhance security and data management while also sharing practical insights on managing marketing and expenses to avoid financial pitfalls.

Navigating the challenges of staffing with a unique three-day workweek model, Brett discusses how Villagio Dental keeps their team motivated and burnout-free, all while providing exceptional care. Marketing, staffing, operational pivots during COVID—Brett unpacks it all. Beyond business strategies, he shares personal experiences on the importance of self-care and maintaining mental, spiritual, and physical well-being. Hear how the Electronic Light Orchestra's "Hold on Tight" kept Brett hopeful through it all, offering inspiration and encouragement to young dentists just starting their journey.

What You'll Learn in This Episode:

• The strategy for growing a single-location dental practice into multiple thriving locations.
• Insights on transitioning to cloud-based management software and its benefits.
• Effective marketing tactics including pay-per-click strategies without overspending.
• The impact of a unique three-day workweek model on staff motivation and patient care.
• How to balance a flexible and strong staffing framework with high patient influx.
• Personal reflections on maintaining overall well-being and health as a business leader.

Ready to revolutionize your professional and personal life with expert insights from Brett Walters? Tune in now!

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Sponsors:‍

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Oryx: All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/

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Darkhorse Tech: For DSO integrations, startup solutions, and all your dental IT needs, let our sponsors, Darkhorse Tech, help out so you can focus on providing the amazing care that you do. For 1 month of FREE service, visit their link today! https://thedentalmarketer.lpages.co/darkhorse-deal/

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Guest: Brett Walters

Practice Name: Villagio Family Dental

Check out Brett's Media:

Website: https://www.villagiofamilydental.com/

Website: https://www.villagiodental.com/

Instagram: https://www.instagram.com/villagiofamilydental/

Facebook: https://www.facebook.com/VillagioFamilyDentalKaty

1st Practice Location: https://maps.app.goo.gl/Ua4TzP5p8xXASov7A

2nd Practice Location: https://maps.app.goo.gl/JsigBYFLJHbTq7Rs7

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Other Mentions and Links:

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Practice Management Software:

Dentrix

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Services:

TNT Dental

Chrisad

Cloud Dentistry

Kwikly

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Tools/Software:

Google Analytics

Pay-per-click

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Songs:

Electric Light Orchestra - Hold On Tight

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Brands:

Amazon

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Host: Michael Arias

‍Website: The Dental Marketer

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

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p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.

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