Episode 26: Addressing Outer Loop Productivity Blockers with Nishil Patel

Why Didn't You Test That?

Welcome to episode 26 of the Why Didn’t You Test That? Podcast. In this episode, Rich Jordan and James Walker are joined by special guest Nishil Patel, CEO & Founder of BetterBugs. Together, they discuss the evolution of quality engineering and the importance of taking a holistic approach to approach outer loop quality.
Nishil Patel starts the conversation by explaining how Betterbug helps improve QA productivity by streamlining bug reporting and providing developers with all the necessary information to debug issues. Bug reporting and feedback collection enhances QA productivity and improves collaboration between testers and developers. It allows testers to record bugs and provide detailed information for debugging, making the bug triaging process more efficient.
The conversation between James and Nishil highlights the importance of proactive quality assurance and the role of tools like Betterbug in supporting the quality engineering process. The team then explores the challenges of achieving developer productivity and the need for organizations to focus on the outer loop of software delivery.
The team concludes by stating the key to improving quality is not just tooling, but also process optimization and a focus on people. Organizations should identify the gaps in their SDLC and address them through process improvement and collaboration. The goal is to augment people's abilities and productivity, rather than replacing them with technology.
Listen to the full episode to learn more!