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Harnessing AI to Humanize HR: A Conversation with Textio CEO Jensen Harris
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In this latest episode of The HX Podcast, I had the pleasure of interviewing Jensen Harris, CEO and co-founder of Textio, an AI-driven platform that helps companies use language to enhance diversity and inclusion in their hiring processes. Jensen shared his fascinating journey from his early days at Microsoft to co-founding Textio, where he and his team have spent a decade developing AI tools to transform the way businesses communicate. He highlighted the importance of AI not as a replacement for human jobs but as an empowering tool that can help individuals and organizations thrive.
We talked about some of the misconceptions and fears surrounding AI, especially in HR, where many companies still struggle to distinguish between ethical, effective AI and "snake oil" solutions. Jensen stressed the need for organizations to evaluate AI's track record before implementing it and shared insights on how AI can positively impact company culture, making employees feel more engaged and productive.
His thoughtful approach to leadership, particularly in the context of evolving workplace culture, underscored how AI, when applied with purpose, can enhance the human experience at work.
Stacie
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