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Treść dostarczona przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.
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Episode #47 - Ethics and Professionalism in Claims Handling: Lessons from Quentin Brogdon

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Manage episode 431725804 series 3360741
Treść dostarczona przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

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In this episode of The Art of Adjusting® Podcast, host Chantal Roberts welcomes Quentin Brogdon, an experienced trial lawyer and former insurance defense attorney, recommended by Nancy Germond. Quentin shares invaluable insights from his extensive career, offering a unique perspective on the relationship between insurers, adjusters, and claimants. Together, they discuss the importance of fair and timely claim resolution, the pitfalls of lowballing offers, and the benefits of understanding both sides of the legal process.

Listeners will learn about the handling of mediations, the role of defense counsel, and the critical need for adjusters to act professionally and ethically. Quentin emphasizes the importance of treating third-party claimants with the same respect as policyholders, highlighting how a macro approach to claims can lead to better outcomes for insurance companies.

This episode provides practical advice for new and seasoned adjusters alike, including how to navigate complex claims, the value of transparency, and the strategies for effective communication with both defense attorneys and claimants. Join us for an enlightening conversation aimed at enhancing the skills and knowledge of insurance professionals.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:

  • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
  • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

  continue reading

53 odcinków

Artwork
iconUdostępnij
 
Manage episode 431725804 series 3360741
Treść dostarczona przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts. Cała zawartość podcastów, w tym odcinki, grafika i opisy podcastów, jest przesyłana i udostępniana bezpośrednio przez William Auten & Chantal Roberts, William Auten, and Chantal Roberts lub jego partnera na platformie podcastów. Jeśli uważasz, że ktoś wykorzystuje Twoje dzieło chronione prawem autorskim bez Twojej zgody, możesz postępować zgodnie z procedurą opisaną tutaj https://pl.player.fm/legal.

Send us a text

In this episode of The Art of Adjusting® Podcast, host Chantal Roberts welcomes Quentin Brogdon, an experienced trial lawyer and former insurance defense attorney, recommended by Nancy Germond. Quentin shares invaluable insights from his extensive career, offering a unique perspective on the relationship between insurers, adjusters, and claimants. Together, they discuss the importance of fair and timely claim resolution, the pitfalls of lowballing offers, and the benefits of understanding both sides of the legal process.

Listeners will learn about the handling of mediations, the role of defense counsel, and the critical need for adjusters to act professionally and ethically. Quentin emphasizes the importance of treating third-party claimants with the same respect as policyholders, highlighting how a macro approach to claims can lead to better outcomes for insurance companies.

This episode provides practical advice for new and seasoned adjusters alike, including how to navigate complex claims, the value of transparency, and the strategies for effective communication with both defense attorneys and claimants. Join us for an enlightening conversation aimed at enhancing the skills and knowledge of insurance professionals.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.
To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.
Promotions:

  • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
  • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.

  continue reading

53 odcinków

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